Carl's Jr Reviews

Updated September 12, 2014
Updated September 12, 2014
71 Reviews
2.7
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew Puzder
18 Ratings

Review Highlights

Pros
  • You get 50% discount on food when you work (in 4 reviews)

  • Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull (in 6 reviews)


Cons
  • disorganized, gossip, angry customers, low pay (in 7 reviews)

  • And one person in drive thru and one to run the front for walk-in customers (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Decent first job to start at.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carl's Jr

    Pros

    Good food and it was a great way to start off working here because I had a chance to learn a lot about customer service and working as a cashier.

    Cons

    Pay is not very good and raises are hard to get here. Its more a stepping stone for experience.

  2.  

    Stressful at times, rewarding during most.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier  in  Los Angeles, CA
    Current Employee - Crew Member/Cashier in Los Angeles, CA

    I have been working at Carl's Jr part-time for more than a year

    Pros

    Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull.

    Cons

    Like most other customer service jobs, you get the occasional rude guest, cranky co-worker, or list of unreasonable expectations. Also, the pay rate isn't even close to being directly proportionate to the amount of work you put in or the exhaustion you experience.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great food, and great service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member/Cashier  in  Anaheim, CA
    Former Employee - Crew Member/Cashier in Anaheim, CA

    I worked at Carl's Jr part-time for less than a year

    Pros

    Nice paycheck, and you get discounted/free food

    Cons

    some of the customers you have to deal with

    Advice to ManagementAdvice

    be nicer to everyone, sometimes you have to be.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fast paced and always busy, management is the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Cook
    Current Employee - Cook

    I have been working at Carl's Jr part-time for less than a year

    Pros

    Working as a team was very good. Majority of my coworkers are willing to help. Discounts of 50% off food when on breaks and 20% off any other time.

    Cons

    The place is always busy and fast paced. If you are the cook, as I am, you will fall behind on orders. You constantly get yelled at my management and even some of the rude cashiers about not putting out the food fast enough. All orders had to be out in under 3 minutes, which is nearly impossible when customers order 6+ burgers.

    But the worst of it all was when you had weekly upper management come in to inspect the place working efficiently. They never praise the employees, they just hassle us about the mistakes we do. Every employee hates them.

    Advice to ManagementAdvice

    Work with the crew members and not hassle them. We do our best to provide great service.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Drive Through Cashier  in  Los Angeles, CA
    Former Employee - Drive Through Cashier in Los Angeles, CA

    I worked at Carl's Jr part-time for more than a year

    Pros

    None that I remember from the top of my head, just that it is a paycheck though even if it is min wage

    Cons

    Long grueling hours for little pay, angry and demanding customers, unreasonable expectations, lots of shift changes, unmotivated coworkers and not very supportive management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    The first and worst job I ever had!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Nampa, ID
    Former Employee - Crew Member in Nampa, ID

    I worked at Carl's Jr full-time for more than a year

    Pros

    -You get 50% discount on food when you work!
    -Really good food!
    -A really nice Manager

    Cons

    -Favoritism
    -Low pay
    -Difficult customers
    -No tips( If you got a $10-25 tip they would tell you they will have to pay you $3.25 because your getting tips! Which I think is bs )
    -Rude co-workers that talk behind your back
    -Often get sent home early on slow nights
    -Promise to raise you wage and they don't!
    -Assistant Managers are really rude!
    -Overwork you like a donkey!

    Advice to ManagementAdvice

    -Respect the employee you take for granted! (Some of us are really hard workers, and other lazies)
    -Talk to the employees when they quit if you can! (Empathy)
    -Tell other employees to stop being rude to one and another!!!
    -DON'T PROMISE YOU'LL RAISE WAGE AND GIVE HIM/HER PROMOTION!!! ( I hate when they don't keep their promise!)
    -SAY PLEASE AND THANK YOU! AND GREET THE CUSTOMERS!!!

    Doesn't Recommend
    Neutral Outlook
  8.  

    The people are what make it fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Salem, OR
    Current Employee - Cashier in Salem, OR

    I have been working at Carl's Jr part-time for less than a year

    Pros

    Regular hours
    Often get sent home early on slow nights
    Friendly coworkers

    Cons

    Low pay
    Difficult customers
    No tips
    Overly friendly coworkers

    Advice to ManagementAdvice

    Telling your employees they did a good job is just as important as telling them they need to improve.

    Doesn't Recommend
    Neutral Outlook
  9.  

    upper management SUCKS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Chino, CA
    Former Employee - Crew Member in Chino, CA

    I worked at Carl's Jr part-time for more than 3 years

    Pros

    Coworkers are usually fun to work with
    Learn spanish from cooks
    Easy job to land
    once you've been gain the respect of shift leaders, you have ALOT of leeway ;)

    Cons

    Uppermanagement is terrible. They do NOT care about you AT ALL. I had ONE GM that was awesome. I had three total.
    You're SUPPOSED to get a raise every year. my last year there they decided to throw out a HUGE middle finger to all the loyal employees and say no raises. One girl got fired for not offering an upsize on ONE order. You kidding me?

    Advice to ManagementAdvice

    Stop being so greedy. Notice how chick fil a and innout are so successful? they actually care about the customer and you dont. They are ALOT more generous with both employees and customers.
    Happy Employee = MUCH more sales.

    Doesn't Recommend
    Negative Outlook
  10.  

    One of the worst jobs ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Bakersfield, CA
    Current Employee - Cashier in Bakersfield, CA

    I have been working at Carl's Jr part-time for more than a year

    Pros

    -Friendly co-workers
    -Discount on food
    -Easy to get hired

    Cons

    -Management is terrible. They are rude and inconsiderate.
    -There is always a lack of supplies.
    -If you're a cashier, you get the worst end of this job. You get yelled at by unsatisfied customers for the mistakes of the cooks.
    -The management doesn't care about you at all.
    -Management doesn't report injuries, then tells you to "Stop over exaggerating."
    -Harassment is unavoidable in this job, upper management will not care and yell at you ANYWHERE.

    Advice to ManagementAdvice

    You should really treat your employees with respect , if you want it in return. Guess this is what you get when you don't pursue further education.

    Doesn't Recommend
    Negative Outlook
  11.  

    Bottom of the job chain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Redding, CA
    Current Employee - Cashier in Redding, CA

    I have been working at Carl's Jr part-time for more than 3 years

    Pros

    Repetative, and easy if you kmnow what your doing.

    Cons

    Smelly, low-grade, and small room for advancement. not a career job.

    Advice to ManagementAdvice

    Be a good leader who leads by example.

    Doesn't Recommend
    Positive Outlook

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