Carlson Restaurants

  www.fridays.com
  www.fridays.com
Work in HR? Unlock Free Profile

Carlson Restaurants Reviews

Updated August 19, 2014
Updated August 19, 2014
37 Reviews
2.7
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
24 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    TGIF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compensation Manager  in  Carrollton, TX
    Former Employee - Compensation Manager in Carrollton, TX

    I worked at Carlson Restaurants full-time for more than 5 years

    Pros

    environment, culture, atmosphere, people, benefits, work life balance, fun

    Cons

    leadership, career development, direction, headcount, hours

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I loved working at this place!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various  in  Jacksonville, FL
    Former Employee - Various in Jacksonville, FL

    I worked at Carlson Restaurants full-time for less than a year

    Pros

    I got all the hours I wanted. Gained responsibility very quickly. Fun happy respectful staff.

    Cons

    Difficult area. Started making changes though that eliminated the staffs individuality and made it so that Fridays wasn't that fun place with all kinds of different personalities. Lost is flare...

    Advice to ManagementAdvice

    Fight back, I had regulars who were disappointed that I had to cover my tattoos. Tattoos and piercings do NOT effect the persons quality of service. And it's getting ridiculous.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    20 years with Fridays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager  in  Kissimmee, FL
    Former Employee - Restaurant Manager in Kissimmee, FL

    I worked at Carlson Restaurants full-time for more than 10 years

    Pros

    Very established casual theme restaurant. Great training provided and all the tools neccessary to succeed. Good medical and dental benefits too.

    Cons

    Tries to recreate themselves quite frequently. The menu changes have continued to help drive guest traffic while keeping the menu interesting.

    Advice to ManagementAdvice

    If you want to be the top dog again, you need to go back 15-20 years and use that menu and employee enthusiasum ( stripes, flair, crazy hats...etc)

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Drinking the Kool-aid and they still give false promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Carlson Restaurants full-time for more than 5 years

    Pros

    Autonomy initially was aporeciated. Once sale was declared, panic driven in marketing, operations and management of people. Like putting lipstick on a pig, very uncomfortable.

    Cons

    Wrong people put in Leadership roles. Poor decisions in operations. Way too many women Directors with no experience, People are creatures of habit, if a person is a dishonest manipulative person as a GM, he certainly will negatively impact the entire market. Needless to say it has affected the entire market. He now can micromanage all these second tiered lackeys. Even his ex KMs ( know his dirt) bathe in this pool of scum. Culture of uncertainty.

    Advice to ManagementAdvice

    Karma will make things right

    Doesn't Recommend
    Disapproves of CEO
  6.  

    TGI Friday's represents everything a poorly performing company does well.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Mid Level Management  in  Carrollton, TX
    Current Employee - Mid Level Management in Carrollton, TX

    I have been working at Carlson Restaurants full-time for more than 8 years

    Pros

    My Friday's paycheck never bounced.

    Cons

    Management across the board never met a mirror they didn't like. They talk about values that they don't uphold themselves. They gut the company staff last December to make their bottomline look better for potential investors Today they're High Fiving themselves for being Masters of the Universe. They're hypocrites on their best days and totally incompetent on their worst days. Marketing only knows how to discount, coupon or give product away due to its' lack of intellectual capacity to grasp any other ideas. Operations is way arrogant beyond its restaurant performance level. Try going into a restaurant on a Saturday night where the traffic counts continue to decline. You will still be put on a wait despite the fact there are less customers. Wonder why? I've seen a better food and service at a kennel.

    Advice to ManagementAdvice

    What advice can you give to the Captain and his staff of the Titanic? I'd advice the passengers to jump ship before you need a life boat.
    Wait until the new investment company gets a handle on the business model. Better yet, just call a few franchisees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Very Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants full-time

    Pros

    Basic Insurance, 401k and benefits.

    Cons

    No help from any management to gain success. Very corrupt team of managers. You need to already know everything to work here, and don't trust anyone.

    Advice to ManagementAdvice

    Look into the corruption and poor treatment in Great Lakes Dinning Franchise. They give Fridays a bad name.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Company in change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carlson Restaurants

    Pros

    All over the world. Good tips if at a busy location. Meet good people

    Cons

    No clear direction. The mgmnt is all over the place.

    Advice to ManagementAdvice

    Decide what you want to be.

    No opinion of CEO
  9.  

    Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Carlson Restaurants full-time for more than 5 years

    Pros

    Salary, benefits, career developement, vacation, fun atmosphere

    Cons

    Long hours and sporadic scheduling

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  Miami, FL
    Former Employee - Host in Miami, FL

    I worked at Carlson Restaurants part-time for more than a year

    Pros

    Fun atmosphere, amazing crowd, and loving managers

    Cons

    None at all, I enjoyed working for this company

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The company has changed dramatically over the past few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Carlson Restaurants full-time for more than 5 years

    Pros

    Was a privately owned company that cared about their employees

    Cons

    New leadership does not care about employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for Carlson Restaurants? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.