Carlson Restaurants Reviews

Updated July 16, 2015
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2.9
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Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
29 Ratings

49 Employee Reviews

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  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender and Waiter in Carrollton, TX
    Current Employee - Bartender and Waiter in Carrollton, TX

    I have been working at Carlson Restaurants full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Really enjoyed my time with TGI Fridays under the ownership of carlson restaurants.

    Cons

    Got out of the restaurant business.


  2. Server/Trainer

    Current Employee - Host/Server/Trainer in Lake Hiawatha, NJ
    Current Employee - Host/Server/Trainer in Lake Hiawatha, NJ

    I have been working at Carlson Restaurants (More than 3 years)

    Pros

    Very Flexible Schedule, very cooperative and work to help you be your best

    Cons

    Summer months can be a bit slow, which results in lowered income


  3. working here

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Made a lot of money and always some hours also the co workers were the best part of the job

    Cons

    The management was awful they did not care about their employees and did not show us any appreciation at all

    Advice to Management

    Please fix the way you treat your staff. We are working hard and we aren't asking to be babied but some recognition would be nice


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  5. General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Manchester, NH
    Current Employee - Manager in Manchester, NH

    I have been working at Carlson Restaurants (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good vision plan Good money Good vacation time

    Cons

    Long hours Late nights Treated poorly


  6. Like it here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH

    I have been working at Carlson Restaurants

    Recommends
    Recommends

    Pros

    Great environment. Love the music and food.

    Cons

    Customers don't always tip well.


  7. Helpful (1)

    server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Brooklyn, NY
    Former Employee - Server in Brooklyn, NY

    I worked at Carlson Restaurants part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    That the staff was decent to work with

    Cons

    Management was terrible, never took any advise always blamed the server for everything couldn't deal with the complaints of the guest. The kitchen was terrible the wait time for food took way to long and there was always guest complaints.

    Advice to Management

    Hire general managers, other managing, servers, and kitchen staff that knows how to run a restaurant and keep ticket times from exceeding the proper time


  8. If they don't break you, they build you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great benefits Corporate office cares Free food at any fridays

    Cons

    Management style is very gruff. Have to deal with low-class clientele

    Advice to Management

    Director's are terrible


  9. Time of My Life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Carrollton, TX
    Current Employee - Corporate in Carrollton, TX

    I have been working at Carlson Restaurants full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people I get to work with are fantastic! My team is close and our leader ensures that despite the challenges we face, we remain informed and engaged. Our executives have a lot of pressure and they really go out of their way to share as much information as they can. They've had to make tough decisions but remain committed to the brand, to our employees and most of all to our guests. Great benefits, generous paid time off, lots of extra perks that I think are taken for granted.

    Cons

    If you've worked anywhere, you quickly learn no place is perfect. Business is tough and this industry is competitive. If we don't make a profit we don't survive and people's livelihoods are at stake. There is constant change, lots of late hours, and the pressure can be high as the company transitions away from Carlson. There is much uncertainty and ambiguity and the pace is very fast.

    Advice to Management

    Keep striving for transparency. Continue to show that you care as much for the employees as the guest. Ensure you keep top talent engaged through competitive compensation and a fun corporate culture.


  10. In the old days....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen/Bar Manager in Kissimmee, FL
    Former Employee - Kitchen/Bar Manager in Kissimmee, FL

    I worked at Carlson Restaurants

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits and comensation but that's about it

    Cons

    They only care about the dollar... The employees and guests mean nothing to them.

    Advice to Management

    I worked for Fridays for 20 years. In the beginning we were the place to eat and drink in a fun atmosphere. It's nothing like it was in the 90's and before. My advice.... go back 20 years and do what you did then!


  11. bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Tampa, FL
    Former Employee - Server/Bartender in Tampa, FL

    I worked at Carlson Restaurants

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The atmosphere is fun and the training, especially for bartending is very thorough. At the time that I worked for Friday's they had a great program that allowed you to pick up shifts across the country called the passport program.

    Cons

    The menu was too large for the kitchen to produce in a timely fashion. Glad to see that they have updated the uniforms.



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