Carlson Restaurants

www.fridays.com
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Carlson Restaurants Reviews

Updated February 19, 2015
Updated February 19, 2015
44 Reviews
2.9
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
27 Ratings

Employee Reviews

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  1.  

    If they don't break you, they build you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants

    Pros

    Great benefits
    Corporate office cares
    Free food at any fridays

    Cons

    Management style is very gruff.
    Have to deal with low-class clientele

    Advice to ManagementAdvice

    Director's are terrible

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Time of My Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Carrollton, TX
    Current Employee - Corporate in Carrollton, TX

    I have been working at Carlson Restaurants full-time (more than 5 years)

    Pros

    The people I get to work with are fantastic! My team is close and our leader ensures that despite the challenges we face, we remain informed and engaged. Our executives have a lot of pressure and they really go out of their way to share as much information as they can. They've had to make tough decisions but remain committed to the brand, to our employees and most of all to our guests. Great benefits, generous paid time off, lots of extra perks that I think are taken for granted.

    Cons

    If you've worked anywhere, you quickly learn no place is perfect. Business is tough and this industry is competitive. If we don't make a profit we don't survive and people's livelihoods are at stake. There is constant change, lots of late hours, and the pressure can be high as the company transitions away from Carlson. There is much uncertainty and ambiguity and the pace is very fast.

    Advice to ManagementAdvice

    Keep striving for transparency. Continue to show that you care as much for the employees as the guest. Ensure you keep top talent engaged through competitive compensation and a fun corporate culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Tampa, FL
    Former Employee - Server/Bartender in Tampa, FL

    I worked at Carlson Restaurants

    Pros

    The atmosphere is fun and the training, especially for bartending is very thorough. At the time that I worked for Friday's they had a great program that allowed you to pick up shifts across the country called the passport program.

    Cons

    The menu was too large for the kitchen to produce in a timely fashion. Glad to see that they have updated the uniforms.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    In the old days....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen/Bar Manager in Kissimmee, FL
    Former Employee - Kitchen/Bar Manager in Kissimmee, FL

    I worked at Carlson Restaurants

    Pros

    Good benefits and comensation but that's about it

    Cons

    They only care about the dollar... The employees and guests mean nothing to them.

    Advice to ManagementAdvice

    I worked for Fridays for 20 years. In the beginning we were the place to eat and drink in a fun atmosphere. It's nothing like it was in the 90's and before. My advice.... go back 20 years and do what you did then!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Start for server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sever in Orlando, FL
    Former Employee - Sever in Orlando, FL

    I worked at Carlson Restaurants full-time (more than 5 years)

    Pros

    good nice team work, and happy guest

    Cons

    Little more room for advancement

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Neutral Outlook
  7.  

    Carlson (TGIFridays)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Kissimmee, FL
    Former Employee - Assistant General Manager in Kissimmee, FL

    I worked at Carlson Restaurants full-time (more than 3 years)

    Pros

    Work life balance is there if you make it but it will not be given.

    Cons

    The late night hrs.that you have to work

    Advice to ManagementAdvice

    training needs some real overhaul people leave there jobs due to lack of training and employees loose respect for managers when they have to train them and then you leave them at the same restaurant. Overall I liked my job !

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fun place to work, but maybe not for very long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Carlson Restaurants part-time (more than 3 years)

    Pros

    I started out working in the restaurant industry here and it was honestly a great place to work, though that's mostly because of the individuals on my staff and the camaraderie that developed. Chances are you'll have a great relationship with your coworkers and that'll make the time pass far more easily.

    Cons

    Company culture is pretty corny and artificial and equally disliked by employees AND guests. The brand standards on customer-employee interaction are just ridiculous, and you can't get away with not following them for long. They've been adding more and more rules as time goes on and it's really sad to see the old culture of individuality and self expression go.

    Advice to ManagementAdvice

    Ease up a little and let interaction with guests be a little more organic...... letting us have a personal touch again would do wonders for this company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    TGI Friday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Greensboro, NC
    Former Employee - Waitress in Greensboro, NC

    I worked at Carlson Restaurants full-time (more than a year)

    Pros

    Pretty much the same as any restaurant.

    Cons

    The menu changes a lot.

  10.  

    TGIF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compensation Manager in Carrollton, TX
    Former Employee - Compensation Manager in Carrollton, TX

    I worked at Carlson Restaurants full-time (more than 5 years)

    Pros

    environment, culture, atmosphere, people, benefits, work life balance, fun

    Cons

    leadership, career development, direction, headcount, hours

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    I loved working at this place!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Jacksonville, FL
    Former Employee - Various in Jacksonville, FL

    I worked at Carlson Restaurants full-time (less than a year)

    Pros

    I got all the hours I wanted. Gained responsibility very quickly. Fun happy respectful staff.

    Cons

    Difficult area. Started making changes though that eliminated the staffs individuality and made it so that Fridays wasn't that fun place with all kinds of different personalities. Lost is flare...

    Advice to ManagementAdvice

    Fight back, I had regulars who were disappointed that I had to cover my tattoos. Tattoos and piercings do NOT effect the persons quality of service. And it's getting ridiculous.

    Recommends
    Neutral Outlook
    No opinion of CEO

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