Carolina Handling

  www.carolina-handling.com
  www.carolina-handling.com
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Carolina Handling Reviews

9 Reviews
3.9
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim Hilton
6 Ratings

Employee Reviews

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  1.  

    Good job but not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician  in  Atlanta, GA
    Former Employee - Field Service Technician in Atlanta, GA

    I worked at Carolina Handling full-time for more than 5 years

    Pros

    Great coworkers, high accountability keeps production levels high a corrects mistakes before they get out of hand. Pay is good, Team system and territory works well. Company van & special tools. Work from home, flexible hours, good training.

    Cons

    Customer Service Reps. (CSR's) take it in the shorts. Too broad of territory. Unable to stay on top of customer issues until it's too late. Field Service Tech's are expected to be Techs, Salesmen, Complaint Department, CSR, Numbers Chasers and still fix the forklifts.

    Advice to ManagementAdvice

    Implement a "SOP" Standard Operating Plan and stick to it. Don't talk out of both sides of mouth, be honest about the numbers, allow the employee to score high on their reviews. Give quarterly bonuses instead of letting the teams bust their but for 12 months and because goals weren't met in one quarter they get nothing.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    The company has a lot of business from big name companies but some of the managers do not have sufficient training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Tucker, GA
    Former Employee - Customer Service Representative in Tucker, GA

    I worked at Carolina Handling full-time for more than a year

    Pros

    Profit sharing is great, once established, company works with personal situations, all the overtime you want.

    Cons

    Reviews are not realistic as they will not give the highest score since they feel like no one is perfect. Favoritism is shown.

    Advice to ManagementAdvice

    It would be helpful if a fingerprint was left every time an employee touched a file. Employees can manipulate files and point fingers back at other employees in order to sabotage someone's work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA

    I worked at Carolina Handling full-time for more than 10 years

    Pros

    Very financially sound company and market leader in their assigned geographic territory.

    Cons

    Very high accountability for performance.

    Advice to ManagementAdvice

    Don't make employees always feel their job is at risk.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company limited growth as a technician,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician  in  North Atlanta, GA
    Former Employee - Field Service Technician in North Atlanta, GA

    I worked at Carolina Handling full-time for more than 8 years

    Pros

    Unlimited overtime when available, honor system time card, company van and special tools, every day is different. Team based work force. Benefits are good. Flexible hours. Pay is good.

    Cons

    Very "numbers conscious " like most profitable companies. Every minute you work must be accounted for. A lot of pressure to increase your production. Bonus plan is in place but goals are set so high, it's unlikely you will obtain them. In order to keep your quality people have options in place when the physical part of being a field technician becomes difficult.

    Advice to ManagementAdvice

    Instead of "Yearly" bonuses, create a quarterly or monthly bonus plan like most profitable companies. Compensate Field Service Supervisors and CSRs better.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    One of the best places' I've ever worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Rental Coordinator, Driver  in  Tucker, GA
    Former Employee - Rental Coordinator, Driver in Tucker, GA

    I worked at Carolina Handling

    Pros

    Decent Pay, Great Benefits, Company anniversary weekend getaway for entire company, great co-workers.

    Cons

    Great coworkers, but also lots of snitches and brown nosers.

    Recommends
    Approves of CEO
  7.  

    It is a stepping stone job, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Service Technician  in  Birmingham, AL
    Former Employee - Field Service Technician in Birmingham, AL

    I worked at Carolina Handling

    Pros

    You have a Company vehicle,and you do not in an office. When i was there we had a company meeting every year.

    Cons

    If there is no work to do you do not get paid. I had to use vacation time to make my hours when things were slow

    Advice to ManagementAdvice

    I dont have much advice for the management. I would say update the technology you have in the field. Computers instead of paper

    Recommends
    Approves of CEO
  8.  

    The truth about Carolina Handling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Teamleader/ Field Service Tech  in  Atlanta, GA
    Former Employee - Teamleader/ Field Service Tech in Atlanta, GA

    I worked at Carolina Handling

    Pros

    The pay is good and the company van was very nice. The associate has very good and adequate resources to do the job and the 401k matching was excellent.

    Cons

    Poor management of the associates. Associates were looked at as numbers rather than people. I thought the company was run well before equity partners were made. After that happened, this company changed its core values that focused on the customer and the associates

    Advice to ManagementAdvice

    Treat your associates with respect and listen to their needs

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Outstanding culture, compensation is good.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carolina Handling

    Pros

    The culture is very others'-focused.

    Cons

    There are absolutely, positively, none.

    Advice to ManagementAdvice

    None. Great job.

  10. 1 person found this helpful  

    Great place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carolina Handling

    Pros

    Plenty of room for growth. They have a structure that allows you to grow as long as you are willing to put in the work.

    Cons

    Communication, or the lack thereof, between branches and departments can be extremly frustrating at times

    Advice to ManagementAdvice

    Work to do a better job of keeping employees informed about changes with customers.

    Recommends
    Approves of CEO

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