Carpet One Reviews

Updated March 25, 2015
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3.1
15 Reviews
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Eric Demaree
2 Ratings

Employee Reviews

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  1. The one stop flooring shop!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Installation Specialist in Franklin, NC
    Former Contractor - Installation Specialist in Franklin, NC

    I worked at Carpet One as a contractor (more than 3 years)

    Pros

    Very family based and oriented environment. Everyone works together and wants to. Everyone is flexible in some way special to them that allows everyone to do better.

    Cons

    The only downsides had nothing to do with the business at all.

    Advice to ManagementAdvice

    Don't worry about the big things if you didn't inspect the smaller things first. Because then the big things that are happening aren't really what it is meant to be. Hold the wheel and drive.

    Recommends
    Positive Outlook
  2. Not for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carpet One

    Pros

    - Variety of work available for experienced installers.

    Cons

    - Very slow on paying invoices.
    - Prefers dedicated installers but low pay.

    Doesn't Recommend
    Negative Outlook
  3. Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fort Myers, FL
    Former Employee - Sales Associate in Fort Myers, FL

    I worked at Carpet One

    Pros

    They offer medical benefits. There are so many wonderful customers. The quality of the products sold are very good, though pricey.

    Cons

    Salary on a draw, which means that during season when you are earning commissions you get paid for them. When business slows down, the commissions you earned are getting deducted from your salary for lack of commissions during slow times out of "season." Commissions are based on the owner figured net profit. If a job goes badly, you lose your commission, no matter who's fault it is. If your customer is a friend of the family, you work twice as hard to service them, but end up with no commission because the % falls below a percentage of net profit to earn a commission. Forced to work holidays when no one comes in to buy floor covering. But you are not getting paid OT, so the owners don't care. Mandatory early morning meetings, for which you do not get paid OT. Cleaning chores of the showroom, because unlike most businesses, they do not have a cleaning service...its sales responsibility in their dress clothes. It's a revolving door of employees in every department due to the lack of consideration and respect for their hard working employees. Nearly everyone who works there, just gets fed up and storms out one day.

    Advice to ManagementAdvice

    Share some of the wealth and show some respect for others. Pay a fair commission and don't try to take back what your employees earned. I could go on and on with other advise, which will never be seen in a historically horrible place to work.

    Doesn't Recommend
    Neutral Outlook
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  5. "great job and people to work with....."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT IS As Fun As You Make Or As Painful As You Make IT in Knoxville, TN
    Former Employee - IT IS As Fun As You Make Or As Painful As You Make IT in Knoxville, TN

    I worked at Carpet One

    Pros

    Product Line, pay, fellow co-workers

    Cons

    There are long hours at times

    Advice to ManagementAdvice

    realize sales works pass store hours dealing with customers and can result in burnout

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales
    Former Employee - Retail Sales

    I worked at Carpet One full-time (more than 3 years)

    Pros

    Great training, hours aren't bad for retail, company has great buying power and good customer service and experience. Paid health insurance.

    Cons

    Locally owned franchise. Nepotism. 100% Commissioned sales with a draw. Good ole boys club with builders/contractors. no growth for women. Vehicle expense.

    Advice to ManagementAdvice

    It's not 1950.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. Great starter warehouse experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carpet One

    Pros

    Good hours, Stable schedule, Forklift Experience

    Cons

    Heavy Lifting, Customer Issues, Hot Environment

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Great place to work if you like to work with designing interiors of homes and business, residential and commercial.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Contractor - Retail Sales in Concord, CA
    Former Contractor - Retail Sales in Concord, CA

    I worked at Carpet One as a contractor (more than a year)

    Pros

    You make your own success by reaching out to make your own contacts to cultivate accounts.

    Cons

    Mostly paid by commission need to be accurate in measuring flooring needs to be compensated fully.

  9. knowledge based

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tonawanda, NY
    Current Employee - Anonymous Employee in Tonawanda, NY

    I have been working at Carpet One

    Pros

    home-improvement knowledge
    customer service experience

    Cons

    schedule
    management competence
    lack of promotion ability

    Advice to ManagementAdvice

    micro manage to much and there is a significant lack of communication.

    Recommends
  10. Carpet One is a good National organization as a whole but Paradise Carpet One is a crappy place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales in Lawrence, KS
    Current Employee - Retail Sales in Lawrence, KS

    I have been working at Carpet One

    Pros

    Good national product support. Poor assessment of franchise owners.

    Cons

    Horrible leadership and management. They lost or fired every good employee they ever had. Changed compensation plans with the seasons and business cycle or whenever they were going to be tight on cash.

    Advice to ManagementAdvice

    Find a different career.

    Doesn't Recommend
    No opinion of CEO
  11. There is no room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Carpet One

    Pros

    The best part of KW Flooring was the coworkers.

    Cons

    There is no room for advancement. The morale is terrible. The company has too much competition between stores.

    Advice to ManagementAdvice

    I believe the comany would be a great place to work if there was a training program to help help employee succeed at their jobs and there was some kind of room for advancement. In addition, there needs to be a program set in place that would stop different divisions from competing with each other.

    Doesn't Recommend

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