Carrier Enterprise

www.carrierenterprise.com

Carrier Enterprise Reviews

Updated January 6, 2015
Updated January 6, 2015
37 Reviews
2.1
37 Reviews
Rating Trends

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John Bartro
19 Ratings

Employee Reviews

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  1.  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier Enterprise full-time (more than 5 years)

    Pros

    CE offers some wonderful assets in our employees! We have knowledgeable, hungry staff who are thriving! This company offers great earning and advancement possibilities!

    Cons

    Like all companies we have pockets of underachievers. That being said, we are a newer formed corporation under the umbrella of Watsco. As most young companies, we are working out the bugs.

    Advice to ManagementAdvice

    Listen to your staff they know local markets and have the connection to the customers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Young progressive company with country wide growth potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier Enterprise full-time (more than 3 years)

    Pros

    Fast paced company that allows me room to grow as a territory manager. Regional managers work well with staff for continued growth. Best job I have ever had, great pay, very flexible schedule.

    Cons

    Few things fall through cracks due to massive size of company but is to be expected with size and rapid growth.

    Advice to ManagementAdvice

    Continued open lines of communication with all levels of associates.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Carrier Enterprise full-time (more than a year)

    Pros

    Good insurance and decent pay.

    Cons

    The customer service team is treated like the bottom of the barrel. The stores talk down about them and it makes doing your job very difficult.

    Advice to ManagementAdvice

    Work on developing a centralized note sharing system. It would make dealing with ongoing issues much easier.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great Company gives you a chance to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Manager in Columbia, MO
    Current Employee - Territory Sales Manager in Columbia, MO

    I have been working at Carrier Enterprise full-time (more than 5 years)

    Pros

    if you show your willing to work and some ambition you can move up in this company.

    Cons

    Like most larger corporations it is slow to respond to immediate needs.

    Advice to ManagementAdvice

    Listen more to customer base and make it easier to do business with us.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier Enterprise

    Pros

    Nice coworkers, very friendly people.

    Cons

    Company owned by Watsco Corporation, meaning not so good benefits.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good with the not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier Enterprise full-time (more than 3 years)

    Pros

    The people are very friendly & most are helpful to all who ask. There are lots of career employees which leads to a wealth of experience & many ways to do things.

    Cons

    The culture seems to be tough. Much more likely to beat an employee down & ask questions later. Internal training for new & current employees is limited or none, which doesn't lend to internal upward promotion. Since there are lots of long-term/career employees, there is a resistance to change of any kind.

    Neutral Outlook
    No opinion of CEO
  8.  

    Learned a lot, but was glad to start my own company and move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager
    Former Employee - Regional Manager

    I worked at Carrier Enterprise full-time (more than 8 years)

    Pros

    There are many very talented, friendly people working for CE. They are much better than this company deserves.

    Cons

    The benefits are horrible. Ever since Watsco took over the company, our benefits have declined. They limited our paid holidays from 11 days to 5 days. The pension plan we had with UTC was closed and our 401K plan under Watsco was limited. They also limited purchased vacation time down from two weeks to one week.

    No pay raises have been given since 2009. I was on the manager salary bonus plan which under UTC meant an extra $30K per year. Under Watsco, they changed it to the salary employee plan and it became a percentage of your salary based on company performance. When you do not get any raises to your base salary, this meant you could never get above a fixed amount even when getting the full bonus benefit (about $8K per year).

    Advice to ManagementAdvice

    Improve the benefits package. If you cannot give raises, then you need something to keep good employees at this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great Products, Great Customers, Great Employees, Poor Managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier Enterprise full-time (more than 10 years)

    Pros

    The company has a lot of presence in the market place and offers a wide variety of products. There are a lot of great people working for this company and they work very hard to take care of the customers.

    Cons

    Very little training, antiquated software that can be difficult to navigate. little room for advancement, low pay for the jog.

    Advice to ManagementAdvice

    Invest in the employees that work and replace the ones that don't. Invest in a more robust software package and train employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    The better we do, the less benefits we get. It's very backwards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Carrier Enterprise

    Pros

    TM's have great job flexibility.

    Cons

    The benefits have gone way downhill. The healthcare options are poor and they pay a low car allowance.

    Advice to ManagementAdvice

    Treat employees with respect. Right now, it's a very negative place to work and morale is down.

  11.  

    DON'T DO IT!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Manager in Winchester, VA
    Former Employee - Brand Manager in Winchester, VA

    I worked at Carrier Enterprise

    Pros

    The people you work with

    Cons

    Heartless, "make daddy his money, or else",cronyism. If you are not kissing the higher upss' bottoms, dont expect tobet noticed. God forbid you ddon't make their monthl"y number. Too many "do nothing" and middle manager positions. Not enough front line people.

    Advice to ManagementAdvice

    Worry more about your front line employees (ops and counter sales) and less about your bonuses. Get rid of the bloat at middle manager.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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