Carrier iQ Reviews

Updated August 30, 2014
Updated August 30, 2014
13 Reviews
2.5
13 Reviews
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Larry Lenhart
1 Rating

Employee Reviews

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  1. 2 people found this helpful  

    Great Place to Work Until Management Change

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA

    I worked at Carrier iQ full-time (more than 3 years)

    Pros

    - interesting technology
    - good work environment
    - free food
    - company gave max
    - CEO and CTO were excellent but left in early 2011

    Cons

    - complex product
    - long sales cycles

  2.  

    A gem in the wrong hands?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier iQ full-time (more than 5 years)

    Pros

    The company operates in both mobile and big data, pretty much the dream market position. Top notch technology and very good engineering team with excellent lead. Solid relationships with customers. The company offers middle of the road Silicon Valley perks: free lunch from stocked kitchen (you have to fix it yourself though), good health benefits.

    Cons

    No new client signed since 2011. The management team doesn't seem to go along well. They radiate a conflictual and manipulative vibe and seem to engage in a lot of internal politics. There is a strong consulting mindset among them. The CEO is very focussed on selling the company. Compensation is average. Don't count on bringing your dog to work even occasionally or store your bike inside the office, it is forbidden.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    PR Nightmare & Product Too Difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Mountain View, CA
    Former Employee - Operations in Mountain View, CA

    I worked at Carrier iQ full-time (more than 3 years)

    Pros

    * CEO & CTO were excellent - they left in early 2011 new team has been struggling
    * Good location
    * Nice environment
    * Technically interesting product, but not practical for partners to implement

    Cons

    * Company created an unnecessary PR nightmare at the end of 2011 & early 2012. Turns out it was false but the damage was done. It was all over the national news and named as one of the top stories in Mobile in 2012
    * Engineering consumes too many of the companies resources
    * Current Mgt seems to simply like to pass along good news while things go in the wrong direction
    * Product is far too difficult for partners - Mobile Phone manufacturers - to implement, meaning the original core idea the company is built on is simply not practical

    Advice to ManagementAdvice

    Be transparent and in the details like the previous CEO (2006 - early 2011) and CTO (2007 - early 2011) were

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    A good idea... poorly executed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA

    I worked at Carrier iQ

    Pros

    - Flexible work hours, little overtime, low stress
    - Most staff are nice and many are very talented
    - Lots of free food
    - Occasionally technically interesting

    Cons

    - No technical or business strategy
    - No focus or ability to distinguish between what's important and what's not
    - No communication within teams, between teams, or between working-level and management
    - Little management respect for working-level staff
    - Almost zero wireless/telecom experience amongst management
    - No HR department (surprisingly harmful)
    - Wild, wild west-type development "process" (and not in a good way)

    Advice to ManagementAdvice

    This company's problems are institutional. There has been little change in leadership in the past five years. Perhaps a clean sweep of Sales, Engineering, and the C-level would breathe new life into the organization.

    Doesn't Recommend
    No opinion of CEO
  6.  

    A very secretive place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA

    I worked at Carrier iQ

    Pros

    Cool technology - a good idea for providing important information to carriers

    Cons

    Senior management - very secretive and not forthcoming

    Advice to ManagementAdvice

    Be more transparent with/towards your employees. Trust them, and perhaps they will trust you at least a little more.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Run away - the facade is wearing thin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Witheld in Mountain View, CA
    Former Employee - Witheld in Mountain View, CA

    I worked at Carrier iQ

    Pros

    Good food - a monthly Costco bill that is larger than some states budgets
    Good location - walkable to downtown Mountain View. When the company kitchen wears on you, walk downtown for lunch. A short walk from the downtown Mountain View train station makes the commute easier.
    Free Cell Phones - The company is in the wireless business. Most folks walk around with 3 or 4 cell phones - most with full voice and data plans. Want to call home to India - it's considered "testing".
    Mac friendly - If you don't want to be part of the Microsoft world, you don't have to.

    Cons

    Lack of downward communication - the Exec's don't want to ruin the party.
    Over-Diluted Stock. Toilet paper has more value
    Infrastructure? What infrastructure? Simple things like e-mail and network are a challenge.

    Advice to ManagementAdvice

    When half of the office is attending the Executive Staff meeting, do you think there are too many of you?

    Doesn't Recommend
  8. 1 person found this helpful  

    Great product which should flourish eventually. Product is bleeding edge so there are alot of surprises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carrier iQ full-time (more than 3 years)

    Pros

    Great people..good management in MV until recently when CTO left along with CEO. Some of the middle management are kind of a good ol boy network.

    Cons

    Some of the goals were unrealistic and middle management was not leading as well as they should. The company can sometimes seem a bit compartmentalized

    Advice to ManagementAdvice

    Get some new blood in middle management and get rid of the division of groups that seems to be caused by management.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Carrier iq

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier iQ

    Pros

    Cool technology, lots of potential usefulness

    Cons

    Highly political, secretive management. Very little shared with the common employees, even during all-hands meetings.

    Advice to ManagementAdvice

    Be more transparent; give reasons for employees to trust the leadership

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Great Potential but no execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrier iQ

    Pros

    - Great Concept
    - Good team (not management)
    - Hands off management
    - Fantastic concept (when it works)
    - HQ has nice location

    Cons

    - No respect for employees
    - No experience in telco from management
    - No Execution of great potential due to lack of telco market know how

    Advice to ManagementAdvice

    Get some telco experience in exec team and listen to customers and employees to create a strategy that can be executed.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Necessary & Positive Change is on its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Carrier iQ

    Pros

    - Company is a market leader, innovator with an impacting product line
    - Company is growing thus presenting opportunities for growth
    - Nice, cooperative, experienced and sharp people (workers not managers)
    - Hands-off management style (this may vary in different teams)
    - Free food, free phones and macbooks

    Cons

    - Management lacks experience with wireless telecom domain
    - Employees are scattered everywhere in the country across multiple timezones
    - Lack of processes and training material

    Advice to ManagementAdvice

    - Share more information with employees about company direction and other projects

    Recommends
    No opinion of CEO

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