Carrier iQ

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Carrier iQ Reviews

Updated Mar 5, 2014

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2.9 14 reviews

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Larry Lenhart


50% of employees recommend this company to a friend
14 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great technology, great team

    Senior Software Engineer (Current Employee) Sunnyvale, CA

    ProsFully stocked kitchen for free meals. 5 mins from Caltrain Sunnyvale. Excellent technology, very competent engineering team. Good management, good values.

    ConsManagement seems stretched too thin at times. Too many consultants in management. Very little formal training offered, but lots of learning on the job, so all good. Liberal time off policies.

    Advice to Senior ManagementSometimes I wonder why we don't do more marketing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Raising from the ashes and liking it

    Anonymous Employee (Current Employee)

    ProsAfter being driven to near death not once (by former CEO) but twice (thanks to major PR snafu under new CEO, following nasty spyware accusations by a junior hacker in late 2011) the company is still alive and kicking. What we do is so unique and we are being told by clients how valuable it is to them. Technology is rocks, well differentiated, scalability is unequaled on the market, and team expertise of wireless big data unique. Company culture heading in the right way with a flurry of new hires at both upper and middle management, bringing welcome fresh attitudes to what was (under the previous CEO) an obscure, driven-by-crisis business. Great team overall, good perks and benefits.

    ConsStill ways to go re-staffing post-2011. Some areas direly missing proper processes. Management feels stretched thin in places, all trying hard but there's only so much that can be achieved with those ratios. (sales? marketing?).

    Advice to Senior ManagementSharpen your vision. Get more marketing on board. Continue to refresh the team. Kill that lingering spyware perception (be bold).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    PR Nightmare & Product Too Difficult

    Operations (Former Employee) Mountain View, CA

    Pros* CEO & CTO were excellent - they left in early 2011 new team has been struggling
    * Good location
    * Nice environment
    * Technically interesting product, but not practical for partners to implement

    Cons* Company created an unnecessary PR nightmare at the end of 2011 & early 2012. Turns out it was false but the damage was done. It was all over the national news and named as one of the top stories in Mobile in 2012
    * Engineering consumes too many of the companies resources
    * Current Mgt seems to simply like to pass along good news while things go in the wrong direction
    * Product is far too difficult for partners - Mobile Phone manufacturers - to implement, meaning the original core idea the company is built on is simply not practical

    Advice to Senior ManagementBe transparent and in the details like the previous CEO (2006 - early 2011) and CTO (2007 - early 2011) were

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Great Place to Work Until Management Change

    Anonymous Employee (Former Employee) Mountain View, CA

    Pros- interesting technology
    - good work environment
    - free food
    - company gave max
    - CEO and CTO were excellent but left in early 2011

    Cons- complex product
    - long sales cycles

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A good idea... poorly executed

    (Former Employee) Mountain View, CA

    Pros- Flexible work hours, little overtime, low stress
    - Most staff are nice and many are very talented
    - Lots of free food
    - Occasionally technically interesting

    Cons- No technical or business strategy
    - No focus or ability to distinguish between what's important and what's not
    - No communication within teams, between teams, or between working-level and management
    - Little management respect for working-level staff
    - Almost zero wireless/telecom experience amongst management
    - No HR department (surprisingly harmful)
    - Wild, wild west-type development "process" (and not in a good way)

    Advice to Senior ManagementThis company's problems are institutional. There has been little change in leadership in the past five years. Perhaps a clean sweep of Sales, Engineering, and the C-level would breathe new life into the organization.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A very secretive place

    Anonymous Employee (Former Employee) Mountain View, CA

    ProsCool technology - a good idea for providing important information to carriers

    ConsSenior management - very secretive and not forthcoming

    Advice to Senior ManagementBe more transparent with/towards your employees. Trust them, and perhaps they will trust you at least a little more.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Run away - the facade is wearing thin.

    Witheld (Former Employee) Mountain View, CA

    ProsGood food - a monthly Costco bill that is larger than some states budgets
    Good location - walkable to downtown Mountain View. When the company kitchen wears on you, walk downtown for lunch. A short walk from the downtown Mountain View train station makes the commute easier.
    Free Cell Phones - The company is in the wireless business. Most folks walk around with 3 or 4 cell phones - most with full voice and data plans. Want to call home to India - it's considered "testing".
    Mac friendly - If you don't want to be part of the Microsoft world, you don't have to.

    ConsLack of downward communication - the Exec's don't want to ruin the party.
    Over-Diluted Stock. Toilet paper has more value
    Infrastructure? What infrastructure? Simple things like e-mail and network are a challenge.

    Advice to Senior ManagementWhen half of the office is attending the Executive Staff meeting, do you think there are too many of you?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great product which should flourish eventually. Product is bleeding edge so there are alot of surprises

    Anonymous Employee (Former Employee)

    ProsGreat people..good management in MV until recently when CTO left along with CEO. Some of the middle management are kind of a good ol boy network.

    ConsSome of the goals were unrealistic and middle management was not leading as well as they should. The company can sometimes seem a bit compartmentalized

    Advice to Senior ManagementGet some new blood in middle management and get rid of the division of groups that seems to be caused by management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Carrier iq

    Anonymous Employee (Current Employee)

    ProsCool technology, lots of potential usefulness

    ConsHighly political, secretive management. Very little shared with the common employees, even during all-hands meetings.

    Advice to Senior ManagementBe more transparent; give reasons for employees to trust the leadership

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Great Potential but no execution

    Anonymous Employee (Current Employee)

    Pros- Great Concept
    - Good team (not management)
    - Hands off management
    - Fantastic concept (when it works)
    - HQ has nice location

    Cons- No respect for employees
    - No experience in telco from management
    - No Execution of great potential due to lack of telco market know how

    Advice to Senior ManagementGet some telco experience in exec team and listen to customers and employees to create a strategy that can be executed.

    No, I would not recommend this company to a friend

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