Cars.com Reviews

Updated September 3, 2014
Updated September 3, 2014
89 Reviews
3.7
89 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cars.com President Mitch Golub
Mitch Golub
71 Ratings

Review Highlights

Pros
  • Work/Life balance is extremely easy to maintain because you make your own schedule (in 17 reviews)

  • Excellent work/life balance and ability to work from home on a regular basis (in 7 reviews)


Cons
  • Hard to move up in the company, too competitive and political (in 4 reviews)

  • It's biggest downside is it's umbrella organization - Classified Ventures (CV) (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Shifting from employee focused to revenue is king

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Media Senior Representative  in  Minneapolis, MN
    Current Employee - Digital Media Senior Representative in Minneapolis, MN

    I have been working at Cars.com full-time for more than 3 years

    Pros

    Work/Life balance is extremely easy to maintain because you make your own schedule. They also offer a great benefits package which includes 401k contribution, medical insurance, dental insurance, and multiple weeks of vacation.

    Cons

    Extremely political and upward mobility is only available if the right people are in your corner. Communication is poor at best. You are given different answers to the same question depending on who you ask. It used to be a company who cared about its employees however of the past 3 years it has become a very revenue is king type of company.

    Advice to ManagementAdvice

    When you ask for the true don't punish someone willing to tell you the truth as opposed to telling you what you want to hear.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Good work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer  in  Santa Monica, CA
    Current Employee - Developer in Santa Monica, CA

    I have been working at Cars.com full-time

    Pros

    Work-life balance highly encouraged; monthly social activities; friendly people and good vacation policies. Professional development is heavily encouraged and supported (classes, training).

    Cons

    Sometimes things take too long to happen, with no visibility into the status. Projects might be assigned that take forever, only to be nixed at the last minute because of a change in the business plan.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    How good it used to be!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Chicago, IL
    Former Employee - Management in Chicago, IL

    I worked at Cars.com full-time for more than 3 years

    Pros

    Used to be how well we treated people.

    Cons

    Low pay and low accountability towards some.

    Advice to ManagementAdvice

    Pay attention and do what ever it takes to keep those that work hard and care about the people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Make the best of what you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Manager
    Current Employee - Field Sales Manager

    I have been working at Cars.com full-time for more than 5 years

    Pros

    They have great benefits. They treat their employees very well during your time there. Generous commissions if you can meet your targets. Very young, fun environment at headquarters.

    Cons

    Changing leadership leading to lack of direction. Low base salary. Very middle management heavy. Perceived arrogance from company by customers. High turnover outside of headquarters. Much of your success is determined by the territory in which you are given. Can be very fruitful, can be a rough go right off the bat.

    Advice to ManagementAdvice

    Bring in some leadership from outside of the industry/company for perspective.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    They invest in their employees and management is very capable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Devops Engineer  in  Santa Monica, CA
    Current Employee - Devops Engineer in Santa Monica, CA

    I have been working at Cars.com full-time for more than 3 years

    Pros

    We are sent to conferences as part of the job, and we are allowed time to learn new skills on the job. I've worked with a range of technologies in my years with the company and am much better off than when I started.

    Cons

    Change can take a while to go through, and there are some minor power struggles between some employees. Much less problematic than other places I've worked.

    Advice to ManagementAdvice

    You're already very transparent, and keep being increasingly so!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Cars.com full-time for more than 10 years

    Pros

    Cars.com is the type of company where you can learn about the online ad business, meet smart, down to earth people and grow your career

    Cons

    The highest levels of management have been there since day one -- that provides plenty of institutional knowledge but at the same time hold the company back because many leaders know nothing but life at Cars.

    Advice to ManagementAdvice

    Look to solve problems through efficiency versus adding more people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    A great place to grow a career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Chicago, IL
    Current Employee - Human Resources in Chicago, IL

    I have been working at Cars.com full-time for more than 5 years

    Pros

    Tons of advancement opportunities. They've worked hard in the last couple of years to get up to industry standard pay ranges but still offer incredible work life balance. A very fun and collaborative environment.

    Cons

    The pace can be a little slow at times. While they are trying to get away from it, there is a bit of a meeting culture here.

    Advice to ManagementAdvice

    Keep it up, the new flexible work and work from home programs are great

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer
    Current Employee - User Experience Designer

    I have been working at Cars.com full-time for more than a year

    Pros

    Good Culture, Collaborative, Good compensation, supportive coworkers, a lot of parties and team outings

    Cons

    It's slow moving. Don't expect to do work on the cutting edge. A lot of meetings within its Agile management structure.

    Advice to ManagementAdvice

    Be open to trying more new things.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great people, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cars.com full-time

    Pros

    The business is growing, the executive leadership team has a strong vision and know how to scale the business, the culture is relaxed while staying productive and competitive.

    Cons

    The decision making process for new initiatives can sometime be a little too long and arduous. Compensation, although competitive, tends to not be on the higher end of the curve.

    Advice to ManagementAdvice

    Incorporate people with tenure and the know-how in every cross-functional meeting. It will eliminate unneeded back and forth and ensure projects are completed quicker.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Good company to work for as long as you are not a victim of upper management politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cars.com full-time

    Pros

    - Good people to work with for most part
    - Good work-life balance
    - Good career pathing even when it comes to inter-department transfers
    - Great company culture, last friday parties and a fun environment

    Cons

    - Low salaries
    - Weak upper management
    - Frequent reorgs that leaves people confused and hinders career growth and momentum. I am speaking specifically from my experience in product department which re-orgd 3 times within one year and they way it was executed was terrible (people thrown in different roles and teams without being consulted)
    - Employees are treated like a herd of cattle and roles are now being defined in way that makes an employee feel like they are easily replaceable. It wasnt necessarily the case before.

    Advice to ManagementAdvice

    - Upper management should take a stand and question new executives who are changing things around drastically without knowing in and outs of the company
    - Employees are not replaceable, so dont treat them like assembly line workers
    - If you say they are family, treat them like one and dont throw them out once you are done using them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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