Cars.com Reviews

Updated April 7, 2015
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Employee Reviews

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  1. Helpful (1)

    Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cars.com full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Huge emphasis on culture with a lot of very young and fun employees. It is a great place to get a job after college, but you'll run into issues if you plan on staying.

    Cons

    The pay is very mediocre at best, and it is very difficult to be promoted more than once or twice. You'll want to stay with the company, but ultimately you will be forced to move on because a lack of higher level promotions within.

  2. Helpful (4)

    Good culture, bad mid-level management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cars.com

    Pros

    Flex hours, fun culture, good benefits

    Cons

    Bad mid-level management, low pay

  3. great company, good people. good product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Media Representative in Boston, MA
    Current Employee - Digital Media Representative in Boston, MA

    I have been working at Cars.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great product, dealers need to advertise on cars.com

    Cons

    tough competition, tough clients, lack of communication. pay plan is a little misleading, cancels will take away from commissions

    Advice to Management

    need more communication on new products

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Event Marketing Intern - Great people, great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Marketing Intern in Chicago, IL
    Former Employee - Event Marketing Intern in Chicago, IL

    I worked at Cars.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great team to work with, very organized and eager to help
    - Life/work balance
    - Pay for internship
    - Work closely with all departments of company, great way to make connections and meet people

    Cons

    - Little project management
    - No food nearby
    - Cliquey by department

    Advice to Management

    Keep up the phenomenal work!

  6. Helpful (4)

    You could do a lot worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at Cars.com full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very laid back culture, lots of younger people, company is doing well and your job is fairly secure. There are lots of opportunities to network and grow your career. Also, in my role, you have a lot of day-to-day freedom to do what you want with your time, as long as you hit month-end goals.

    Cons

    I'm biased because I've held 2 customer service positions, but their technological infrastructure is pretty terrible. Although they have great benefits, their salaries (at least in the operations department) are pretty discouraging. Keep in mind that they are not a digital company, but an advertising company that happens to use a digital platform. They are really good at sales and marketing, but their development capabilities leave something to be desired. The customer facing site is great but there are a lot of issues that stem from back-end ineptitude. Also, with all customer service positions, you burn out very hard and very fast. I'm a pile of ashes at this point.

    Advice to Management

    Spend less revenue on parties and treating sales people like royalty, more on refining processes, reporting, and improving the dealer-facing dashboard

  7. Helpful (1)

    Great Experience with a top brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Cars.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leader in the third-party automotive website space, offers great work/life balance., great place to gain experience

    Cons

    While great at promoting from within, sometimes they need a little fresh blood or outside perspective to gain an understanding of other products in the marketplace and the competition.

  8. Awesome Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Java Developer in Chicago, IL
    Former Employee - Senior Java Developer in Chicago, IL

    I worked at Cars.com full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Work life balance, Happy Fridays, Plenty of food, Agile, Great Coworkers, Technical training, Good place to make friends and socialize

    Cons

    A little bit of politics, if you want to climb up the ladder, you will need to talk with the "right" people. You will not be mostly judged based on the amount of work you do but how well you communicate and talk to the people up the hierarchy. Compensation is average.

    Advice to Management

    Please review your employees based on the amount of effort they put on designing/delivering features, dealing with Production Issues etc not on the basis of what "cool" technologies they like to talk about on different forums like CoP, Brown Bags etc, while these are all important for growth at a personal level, these should have less weightage when promoting employees.

  9. Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cars.com

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Wonderful work environment
    Great opportunity for career path
    Good benefits
    Flexible schedule

    Cons

    Pay is not up to par for industry

  10. Helpful (3)

    SALES FOR THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Media Senior Representative
    Current Employee - Digital Media Senior Representative

    I have been working at Cars.com full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great and positive company, great solutions for Dealership.

    Cons

    Pay Plan is poor, company expectations of limited number of accounts to grow is unrealistic. Need better reporting to show the true value of company, share more of the advertising spent in the markets. Needs to advertising more where it counts.

    Advice to Management

    To care of your sales people and they will stick around, high turn over not a good sign.

  11. Helpful (2)

    Pay on the low end...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Chicago, IL
    Former Employee - Marketing Manager in Chicago, IL

    I worked at Cars.com full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Young environment, throw lots of extras at you (read: beer); friendly company; fun co workers if you want that kind of environment

    Cons

    They pay extremely low, do your research before starting there.

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