Cartus Reviews

Current Employee – been working at Cartus full-time for more than 10 years

Pros – the work and people, challenging in a good way

Cons – too many layers, would be nice if management recognized the great group of talented employees

Advice to Senior Management – Value your employees

– I'm optimistic about the outlook for this company

Current Employee – been working at Cartus full-time for more than 10 years

Pros – A lot of advancement in the business very little advancement in IT

Cons – Not enough advancement opportunities in IT

Yes, I would recommend this company to a friend

Former Employee – worked at Cartus as a contractor

Pros – Friendly contacts at the main company. Tax deductions. Can set own schedule.

Cons – Congrats: you're a small business! If you earn a certain amount of $$$ here, you need to become a sole proprietor, get a business license, and pay special taxes. (Cartus does not help with this.) Working as a contractor = high taxes, no benefits. Pay = very low for qualified instructors. Unreliable amount of work.

Advice to Senior Management – Increase the pay. Decrease paperwork.

– I'm not optimistic about the outlook for this company

Current Employee – been working at Cartus full-time for more than a year

Pros – It is the biggest relocation company. Great training program. Good place to start in the relocation industry.

Cons – Lots of young people, can lack maturity. Not always easy to move up. I don't think the strategically plan out for the long all. Definitely an assembly line.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Cartus full-time for more than 3 years

Pros – Excellent pay, great benefits, most holidays off, and a very generous vacation/personal day structure

Cons – I can't think of any cons

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cartus full-time for more than 7 years

Pros – Encourages life work balance and personal growth.

Cons – Daily work becomes monotonous and pay is not competitive

Current Employee – been working at Cartus full-time for more than a year

Pros – The people at Cartus are generally nice people.
The work can be stressful, but it's not too bad--a bad day at Cartus generally involves a lamp getting broken by the moving company, not somebody getting hurt.
Because the work is all on computer, working from home is an option for many people. It is possible to work from home on bad weather days. Some people actually work entirely from home. Others work from home several days per week.
There are a lot of amenities at the workplace. It is possible to drop off dry cleaning, send packages at a discounted rate, and visit Cartus' physician's assistant for minor health problems for free.

Cons – Pay is very low.
Company culture seems to encourage pointing out flaws and finding fault rather than praising a job well done.
Management style tends to be very authoritarian.
Promotions can be few and far between. It is not unusual to see very intelligent and talented people take more than 10 years to move beyond an entry-level position.
Too much time for any job at Cartus is spent navigating and clicking through screens in Cartus' propriety service management software, ATLAS.

Advice to Senior Management – Provide management training, not just job training, to your low- and mid-level managers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Cartus full-time for more than 3 years

Pros – It is a job that pays the bills

Cons – Employees manager level and higher have no idea what they are doing. They are so disconnected and don't know the vital functions of the department. There is no communication. I wouldn't be surprised if they offer the lowest pay in the relocation industry.

Advice to Senior Management – Hire people who are actually qualified to do the job, put better training programs in place for managers, communication

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Cartus full-time for more than 10 years

Pros – met some nice people but many got laid off or left. Good PTO.

Cons – low salary, bad management, no work life balance for consultants, no opportunity for advancement, no job security due to constant layoffs and threats of pending layoffs. You are treated like you are lucky you have a job no matter how hard you work or how long you have worked here. When we lose a client or account the team members get laid off but not the managers on the account-this makes no sense as they are typically part of reason we lost client or account. This is bad for morale of remaining team members as managers need to be laid off with team if we. no longer have the account but they are kept while HR finds or creates new positions for them Management is allowed to work from home-come and go for personal business micromanage and create stress based on metrics that do not affect clients or billing but are internal cartus-keep people in line metrics so they can put people on performance review to get rid of them to save unemployment for pending layoffs. HR reports what you say to management so not safe.

Advice to Senior Management – read above as I have been with Cartus over 15 years and I am very disappointed at what we have become. .

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Cartus as an intern for less than a year

Pros – Work Culture, Variety of areas you get to experience while completing the internship, ability to interact and work with management,

Cons – Depending on what team you are put on your manager may rarely contact you. Some tasks are very monotonous. Onboard training could be more informative.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company