Cartus Reviews

Updated July 23, 2014
Updated July 23, 2014
131 Reviews

3.0
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cartus President Kevin J Kelleher
Kevin J Kelleher
90 Ratings

Review Highlights

Pros
  • Good work/life balance, ability to leave work behind at the end of the day (in 23 reviews)

  • It is possible to work from home on bad weather days (in 6 reviews)


Cons
  • Due to the low salaries, turnover in many departments is extremely high (in 8 reviews)

  • Not a lot of room for growth in this satellite office (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great learning experience but not something I would commit to for the rest of my life

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cartus

    Pros

    Friendly atmosphere, training was great, friendly people, decent pay

    Cons

    caseload was too high, high stress, disorganization, complaints

  2.  

    Friendly environment in a dull company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern Program  in  Danbury, CT
    Former Employee - Intern Program in Danbury, CT

    I worked at Cartus as an intern for less than a year

    Pros

    Work-life balance, friendly colleagues, Interactive Environment, Approachable Managers, Pride by management of intern program

    Cons

    Unchallenging environment, office life seems "stale", older-aged company

    Advice to ManagementAdvice

    Get employees more excited about job

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Difficult place to work however very nice co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Consultant  in  Danbury, CT
    Current Employee - Client Services Consultant in Danbury, CT

    I have been working at Cartus full-time for more than 5 years

    Pros

    Great team of people to work with, supportive, intelligent people. Lovely family friendly environment. Superb health benefits and other perks.Opportunity for advancement excellent. Flex hours were wonderful.

    Cons

    Caseloads insanely large and impossible to manage. Very stressful environment. Work load was basically set up for failure as a consultant. Micromanaging phone calls and computer activity hindered giving clients the service they deserved. Salary did not match skill level or years of experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    a job, not a career. don't stay too long. wholesale changes are needed to remain a leader in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytical Support  in  Danbury, CT
    Former Employee - Analytical Support in Danbury, CT

    I worked at Cartus full-time for more than 3 years

    Pros

    work-like balance is quite good overall. working conditions are ok. good opportunity to learn the relocation business and improve your skills.

    Cons

    heavy with middle management. clubby management. poor communicators. reasonably good on the job training. some movement among department for job opportunities.

    Advice to ManagementAdvice

    learn how to listen.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    An ok place to work - but don't stagnate too long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Control Specialist  in  Danbury, CT
    Former Employee - Data Control Specialist in Danbury, CT

    I worked at Cartus full-time for more than a year

    Pros

    offers a good deal of flexibility,
    culture is professional, ethnical and respectful, overall,
    work-life balance - easy to leave work at work (in the position I had anyway), not overly demanding

    Cons

    rampant, company-wide disorganization and ineptness
    bureaucratic inefficiency is so widespread that I personally believe an entire company overhaul would be needed at this point in order to fix things,
    management is generally unwilling to actually change or improve things (though they may humor you) - this attitude trickles down to everyone - very stagnant, "we do it this way because we do it this way, don't ask questions" type of atmosphere,
    seemed to be limited room for growth/salary increase,
    poor communication/lack of understanding between departments - greatest hindrances were always within the company,
    while it is flexible in many ways, there is certain degree of uptight rigidness to everything

    Advice to ManagementAdvice

    listen to employees (don't just humor them) and be way more open to changing and improving

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Take Forever to pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Language Trainer  in  Houston, TX
    Current Employee - Language Trainer in Houston, TX

    I have been working at Cartus part-time for less than a year

    Pros

    Flexible Hours, Good Pay, Independence

    Cons

    The first month I worked as a Language Trainer in Houston, I was paid in three days. The second month.....I'm still waiting two weeks after submitting my paperwork. Is this normal? I have contacted them by e mail (no response and says I should wait 30 DAYS!!! before sending an inquiry....But my rent was due LAST WEEK!!) I've also contacted them by phone and was told to write to the e mail site.

    Advice to ManagementAdvice

    Keep track of who is paying Language Trainers. Some pay right away and others do not and cannot be reached when inquiring about pay. I'm just getting the run around, and 30 days is too long to wait for pay or to inquire about pay. Right now, I cannot pay my rent and Cartus is ignoring my inquiries.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Industry leader offers a wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior International Assignment Consultant  in  Danbury, CT
    Current Employee - Senior International Assignment Consultant in Danbury, CT

    I have been working at Cartus full-time for more than 3 years

    Pros

    Excellent career potential if given the right opportunities with the right qualifications

    Cons

    Many with true talent have gotten "stuck" in positions or situations where grown is not encouraged nor nurtured.

    Advice to ManagementAdvice

    Spend more time investing on the future company leaders before they leave for greener pastures.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Interesting work; great training

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Cross-cultural Trainer
    Current Employee - Cross-cultural Trainer

    I have been working at Cartus as a contractor for more than 3 years

    Pros

    Interesting work with people from all around the world.

    Cons

    Part-time contractual work; irregular; last minute at times.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Frustrating at times like anywhere but generally a decent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Welcome Center Specialist II  in  Irving, TX
    Current Employee - Welcome Center Specialist II in Irving, TX

    I have been working at Cartus full-time for more than a year

    Pros

    Good work/life balance, ability to leave work behind at the end of the day.

    Cons

    Unreasonable metrics at times when not enough people are available for workload.

    Advice to ManagementAdvice

    My direct management has been great, but micro management of upper management makes hitting metrics difficult while maintaining availability time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Working as a cross-cultural trainer with Cartus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cross-cultural Trainer  in  Houston, TX
    Current Employee - Cross-cultural Trainer in Houston, TX

    I have been working at Cartus part-time for less than a year

    Pros

    Cartus offers decent pay and a lot of flexibility. We are free to accept or reject any sessions. Training by phone has been helpful.

    Cons

    Clients often cancel. We receive partial payments only if clients cancel within two days of the scheduled appointment. Sessions for dependents pay $100 less than those for corporate employees.

    Advice to ManagementAdvice

    Offer the same pay for youth classes as for adult classes. Youth classes are actually harder to teach.

    Recommends
    Neutral Outlook
    No opinion of CEO

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