Casey's General Stores Reviews
Updated Jan 31, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 29 ratings Employees are "Satisfied" |
CEO Rating
Based on 16 ratings
President, CEO, and Director |
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Pros
Free unlimited drinks on your shift
friendly employees
Got alot of hours as I progressed there
Easy to get promoted
Cons
Pay could be more
They expect you to watch gas pumps, wait on people and do lottery machine by yourself at some points and that was not easy.
Advice to Senior Management
Have 4 eyes available, you have to watch the store and the gas pumps. I really liked that job.overall Casey's is a good company and I miss working for them.
Pros
average place to work for
Cons
no openings in current location
Advice to Senior Management
hire within
Pros
It is really easy. You can be promoted pretty quickly. You do not have a lot to learn. I got to talk with a lot of customers everyday.
Cons
The employees can be gossipy and negative. Your work is not really appreciated there. Where I worked the managers were really unprofessional and tacky. You do have a lot of cleaning to do like the restrooms, counters, floor and that is done by YOU not any janitor or anything. YOU DO NOT GET BREAKS! I always worked at least 10 hour shifts even though I was part time and Casey's General Store does not allow any break period.
Advice to Senior Management
It is really easy to become management. Just work a lot and try to do a good job. They are pretty unprofessional.
Pros
Products sold at stores are of the highest quality. The customers are extremely friendly and the overall idea of service with a smile is strictly enforced. Customer service is extremely important and the cleanliness of the stores is nicely maintained.
Cons
The management is not very professional. The management tends to criticize employees that make mistakes with no positive reinforcement for a job well done. Hiring processes are extremely flawed. Many individuals hired were not interviewed and tend to quit with in the first week. Manager does not utilize the resources of the employees effectively. Management is geared toward personal gain (bonuses) and reminds employees that mistakes cost them money in the end.
Advice to Senior Management
The employees should be thanked and given feedback for a job well done regardless of the difference in personal opinion. It is important for management to check the store managers and talk to employees and let them know their rights as employees. Casey’s corporate officials should be warned that managers do not schedule people effectively and when minimum hours are not met, they use the individual’s vacation time and sick leave without permission.
Pros
- Nice atmosphere for a gas station
- food discounts
- free soda on the job
- bonus potential
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Cons
- terrible internal politics
- no room for advancement
- very inefficient upper management
- pay is terrible if you can advance
Advice to Senior Management
listen to employees, treat them better, higher upper management that is more concerned with customers than screwing over other management so they can get ahead
Pros
The lower employees are for the most part friendly and helpful. It's clost to home. It's an easy job if trained properly as to what is expected.
Cons
Different sets of rules for the same people doing the same job. Put down constantly by management. Doing 3 or 4 persons jobs. No pay raises in 1 year... not even a review.
Advice to Senior Management
Listen to your employees. Don't worry about being our friend, be our boss and be good at it. No DRAMA!
Pros
Lots of opportunity to interact with some great customers. Casey's makes it easy to make sure all of the customers are pleased.
Cons
Any attempt at going above and beyond was ignored. Store management (in my case) had an odd way of keeping around unreliable employees if they were favorites.
Advice to Senior Management
Make sure store and regional management enforces policy instead of it leading to goofy class action suits where an employee gets a check for a dollar and a half as "compensation."
Pros
It is an easy job. The people I work with are great. The managers are great. You don't get over worked. Its a great working environment. You get to meet tons of different people. Overall it is a great place to work.
Cons
Not all of the customers are satisfied therefore they do not treat you the way they should. Some costumers take out their anger and their issues on you even if you had nothing to do with it. You have to make a lot of coffee.
Advice to Senior Management
I don't think I have any thing to advise the management. I think that management is doing a great job in my area.
Pros
My store mananger,and a fairly decent environment, and the assistant managers are not half bad either.
Cons
The hours; and when your busy, you dont necessarly have someone to help it; the prices are too high
Advice to Senior Management
always have a positive attitude and listen to what your employees are telling you, don't just ignore them, really listen.
Pros
meeting lots of people. very enjoyable
Cons
caseys doesnt believe family is as important as a persons family they make you work shifts that make impossible to have family time when you are a single parent.


