Cash America

  www.cashamerica.com
  www.cashamerica.com

Cash America Reviews

Updated November 13, 2014
Updated November 13, 2014
96 Reviews
3.1
96 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cash America President, CEO, and Director Dan Feehan
Dan Feehan
65 Ratings

Review Highlights

Pros
  • Flexibility and opportunity to learn something new every day (in 4 reviews)

  • Good benefits, good atmosphere, challenging (in 5 reviews)


Cons
  • Hours in my position had been dictated reciently by upper management to closing every shift (in 8 reviews)

  • No work/ life balance (that stopped with the bonuses) (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company with integrity that is going places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Fort Worth, TX
    Former Employee - Director in Fort Worth, TX

    I worked at Cash America full-time (more than 8 years)

    Pros

    The leadership is trustworthy and fair. You can count on their integrity in all actions. The leadership has vision and even after a stumble they pick themselves up and plan for the next home run. They value their management and non management employees and reward everyone.

    Cons

    Like any company that is growing there are growing pains and the occasional bad egg in the bunch. But these are eventually removed.
    They currently are doing some soul searching after the failed Mexico expansion.

    Advice to ManagementAdvice

    Stay true to your integrity and never compromise. Stay on guard against bad actors that would hijack the core values that the company has stood for. Also foster the truth and open sharing culture that can guard against disasters in the making like the cashlinx system.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Cash America full-time (more than 10 years)

    Pros

    Excellent company culture with a lot of great people

    Cons

    No significant cons to include

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A company with a great culture who treats its employees fairly and gives them opportunities to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX

    I worked at Cash America full-time (more than 8 years)

    Pros

    Corporate office - Ability to advance, teamwork, fair salary, good leadership, employees have a servant's heart toward one another

    Cons

    Lending laws are a constant concern in this sector of business

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Cash America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at Cash America full-time (more than an year)

    Pros

    Big shop=200-300 dollar bonus
    Big Discounts on cheap prices = 30percent usually

    Cons

    none really any cons just stuff

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Awesome Companies to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America (more than 10 years)

    Pros

    Integrity and competency in leadership. Fairness to customers employees and shareholders. A company that knows where it is going is honest about its struggles and strives for compassionate excellence in all its endeavors.
    One of the great places to work

    Cons

    Very few to speak of, not worth mentioning.

    Advice to ManagementAdvice

    Never lose the spark that makes you special and unique. Integrity in Excellence, Compassion for community, employees and customers. Honest trustworthy accountable leadership is the cornerstone of this company that everything is built on, never relinquish that.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Best Places to Work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Pahrump, NV
    Current Employee - Store Manager in Pahrump, NV

    I have been working at Cash America

    Pros

    We are family, We Strive for Excellence, We Bring Honor to the Team, We act with a Servants Heart, We have fun.

    Cons

    Sometimes the customers can be very challenging due to their circumstances. Fast paced environment can leave tasks unfinished.

    Advice to ManagementAdvice

    Love the ongoing support and training the company provides.

    Recommends
    Approves of CEO
  8.  

    Good place to work, but draining.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America

    Pros

    Employee discounts, 401k, bonuses, great salary. You meet all kinds of people from different walks of life. Awesome place to learn about the pawn business.

    Cons

    You meet all kinds of people from different walks of life. Working at a pawn shop at times can become stressful.

    Advice to ManagementAdvice

    My advice to management would be to listen to your assistant managers as much as you listen to the store managers.

    Recommends
    Approves of CEO
  9.  

    Cash America International is a great place to work, with an extremely competent management team and group of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Financial Analyst - Past Employee in Fort Worth, TX
    Current Employee - Senior Financial Analyst - Past Employee in Fort Worth, TX

    I have been working at Cash America

    Pros

    There are many great things to say about working at CAI. They range from employee input to changes that happen around the company, to a very competant management team, to free covered parking and a free full employee excercise facility in the building...complete with free weithts, bikes, treadmills, a Universal and even showers.
    CAI also used the latest in system technology.

    Cons

    Probably the only complaint I had about working at Cash America is that the water in the lunchrooms was "tap" water, and not "bottled", or even "filtered". It tasted fine nonetheless.

    Advice to ManagementAdvice

    Get bottled water! It may just cut down on your insurance, and this is a good thing because you are self insured.

    Recommends
    Approves of CEO
  10.  

    Product Knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Pawn Broker in South Seattle, WA
    Former Employee - Customer Service Representative/Pawn Broker in South Seattle, WA

    I worked at Cash America full-time (more than 3 years)

    Pros

    I loved that I fit so well in the office culture. Made me motivated to do more than my part of the daily tasks. Everyone is held accountable and that's the type of work environment I look for. I worked with a family. I worked throughout my entire time being pregnant and in school, and I earned every accomplishment. The best perks were the company gatherings, and the laughs.

    Cons

    Some challenges are having multiple difficult conversations with customers, it was also the best way I learned how to come out of my personal shell. Some other difficult things were motivating your coworkers for a more efficient way to get the job done.

    Advice to ManagementAdvice

    I wished there was more concrete networking involved. I looked up to the upper managers. I wished I gotten some pointers or more of an insight to how they've been so successful and what it means on a personal level. Since I left, I wished had his business card and wondered if he even remembers me.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Pretty ok Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash America full-time (more than an year)

    Pros

    Flexable hours, closed on sunday, great benifits, willing to promote within. Never stop learning technology and jewlery.

    Cons

    Really don't have any cons to say.

    Recommends
    Positive Outlook
    Approves of CEO

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