Cash America Reviews

Updated July 21, 2015
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3.1
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Recommend to a friend
Approve of CEO
Cash America President, CEO, and Director Dan Feehan
Dan Feehan
94 Ratings

Pros
  • Good benefits, good atmosphere, challenging (in 5 reviews)

  • I'd worked in a small pawn shop for many years prior (in 4 reviews)

Cons
  • or support from upper management (in 8 reviews)

  • No work/ life balance (that stopped with the bonuses) (in 4 reviews)

More Pros and Cons

153 Employee Reviews

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  1. Cash America International is a great place to work, with an extremely competent management team and group of employees.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst - Past Employee in Fort Worth, TX
    Current Employee - Senior Financial Analyst - Past Employee in Fort Worth, TX

    I have been working at Cash America

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    There are many great things to say about working at CAI. They range from employee input to changes that happen around the company, to a very competant management team, to free covered parking and a free full employee excercise facility in the building...complete with free weithts, bikes, treadmills, a Universal and even showers. CAI also used the latest in system technology.

    Cons

    Probably the only complaint I had about working at Cash America is that the water in the lunchrooms was "tap" water, and not "bottled", or even "filtered". It tasted fine nonetheless.

    Advice to Management

    Get bottled water! It may just cut down on your insurance, and this is a good thing because you are self insured.


  2. Best Places to Work !

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pahrump, NV
    Current Employee - Store Manager in Pahrump, NV

    I have been working at Cash America

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    We are family, We Strive for Excellence, We Bring Honor to the Team, We act with a Servants Heart, We have fun.

    Cons

    Sometimes the customers can be very challenging due to their circumstances. Fast paced environment can leave tasks unfinished.

    Advice to Management

    Love the ongoing support and training the company provides.


  3. Awesome Companies to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Integrity and competency in leadership. Fairness to customers employees and shareholders. A company that knows where it is going is honest about its struggles and strives for compassionate excellence in all its endeavors. One of the great places to work

    Cons

    Very few to speak of, not worth mentioning.

    Advice to Management

    Never lose the spark that makes you special and unique. Integrity in Excellence, Compassion for community, employees and customers. Honest trustworthy accountable leadership is the cornerstone of this company that everything is built on, never relinquish that.


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  5. Cash America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at Cash America full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big shop=200-300 dollar bonus Big Discounts on cheap prices = 30percent usually

    Cons

    none really any cons just stuff


  6. A company with a great culture who treats its employees fairly and gives them opportunities to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX

    I worked at Cash America full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Corporate office - Ability to advance, teamwork, fair salary, good leadership, employees have a servant's heart toward one another

    Cons

    Lending laws are a constant concern in this sector of business


  7. Excellent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Cash America full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company culture with a lot of great people

    Cons

    No significant cons to include


  8. A company with integrity that is going places

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Fort Worth, TX
    Former Employee - Director in Fort Worth, TX

    I worked at Cash America full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The leadership is trustworthy and fair. You can count on their integrity in all actions. The leadership has vision and even after a stumble they pick themselves up and plan for the next home run. They value their management and non management employees and reward everyone.

    Cons

    Like any company that is growing there are growing pains and the occasional bad egg in the bunch. But these are eventually removed. They currently are doing some soul searching after the failed Mexico expansion.

    Advice to Management

    Stay true to your integrity and never compromise. Stay on guard against bad actors that would hijack the core values that the company has stood for. Also foster the truth and open sharing culture that can guard against disasters in the making like the cashlinx system.


  9. Great Company, searching for identity?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Cash America has modeled itself and grown to its current level based upon its CORE values. This has allowed them to build a first rate team and grow the business to a level that is top in its field. Great benefits and work environment are just a couple of the pluses with the company.

    Cons

    With the CEO retiring this year, there seems to be a bit of an identity crisis going on. These are growing pains and will certainly be resolved but for now it has created some uncertainty within the workforce. Pawnbrokers have been at the heart of your success and it seems that dynamic is becoming less important.

    Advice to Management

    stabilize the ship and stick to your CORE values and the core business. Don't lose sight of how the business has been built for the last 30 years!


  10. Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America full-time (More than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great family environment. Made a lot of life time friends

    Cons

    The company is going through a lot of changes


  11. My experience working for Cash America was great and wonderful experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Pawn Broker
    Former Employee - Customer Service Representative/Pawn Broker

    I worked at Cash America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cash America offers great benefits.

    Cons

    The downside for working at Cash America is sometimes the hours are long.

    Advice to Management

    Treat all employees equal.



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