Cash America

  www.cashamerica.com
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Cash America Reviews

Updated Jul 12, 2014

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All Employees Current Employees Only

3.1 79 reviews

83% Approve of the CEO

Cash America President, CEO, and Director Dan Feehan

Dan Feehan

(53 ratings)

63% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexibility and opportunity to learn something new every day(in 4 reviews)

  • Good benefits, great location, flexible schedule, remote work, and chances to try out new technologies(in 3 reviews)


Cons
  • Hours in my position had been dictated reciently by upper management to closing every shift(in 8 reviews)

  • Constantly increasing benefits and then cutting full time to 35 hours a week has caused strain at every level(in 5 reviews)

79 Employee Reviews
in
    • Culture & Values
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    Great Company but the pay is terrible

    Shop Manager (Current Employee) Tucson, AZ

    ProsThe pawn industry is fun and exciting. Something new everyday.

    ConsThere is so much responsibility involved in running a large shop like mine. They don't pay me what I am worth.

    Advice to Senior ManagementWe would get much higher quality employees and keep them longer if we payed better. Otherwise its a great company and a fun business.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Pawnbroker

    Pawn Broker (Former Employee) Greenville, SC

    ProsCo-workers felt like family. Closed on Sundays.

    ConsCorporate was always visiting the store and making new rules.

    Advice to Senior ManagementFollow the rules that you set for everyone else.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    good company

    Manager (Former Employee) Atlanta, GA

    Prosfast paced, rapid advancement, not micromanaged

    Conssecondary leadership abysmal in comparison to top leadership

    Advice to Senior Managementensure all leadership functions within the framework of company direction

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Become a pawn company again

    Anonymous Employee (Former Employee) DFW, TX

    ProsOffice culture is casual and friendly from the CEO down. You stay busy and things change everyday so there is a lot of variety. Pay was good, at least for me. There are a lot of people with over 10 years with the company which speaks highly of the culture.

    ConsCash America needs to get back to being a pawn company and quit experimenting with fringe lending products like payday loan and auto title. One of the core values is to "bring honor to the team" but there is no honor in taking a desperate persons car away to pay a debt. The IT department is way understaffed.

    The yearly restructuring and culling of employees takes a huge toll on employee moral since almost any Friday could be your last.

    Advice to Senior ManagementSee Cons above

    Yes, I would recommend this company to a friend

    • Culture & Values
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    I really enjoyed my time there.

    Supervisor (Former Employee) Houston, TX

    ProsGood benefits, good atmosphere, challenging

    ConsHours are not good for a work life balance

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    A company with integrity that is going places

    Director (Former Employee) Fort Worth, TX

    ProsThe leadership is trustworthy and fair. You can count on their integrity in all actions. The leadership has vision and even after a stumble they pick themselves up and plan for the next home run. They value their management and non management employees and reward everyone.

    ConsLike any company that is growing there are growing pains and the occasional bad egg in the bunch. But these are eventually removed.
    They currently are doing some soul searching after the failed Mexico expansion.

    Advice to Senior ManagementStay true to your integrity and never compromise. Stay on guard against bad actors that would hijack the core values that the company has stood for. Also foster the truth and open sharing culture that can guard against disasters in the making like the cashlinx system.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Great

    Customer Service Representative (Current Employee) Fort Worth, TX

    ProsEnvironment is great, the people you work with are really nice. At the store level management is very understanding and helpful when it came to training.

    Consnot all the stores have good managers. Sometimes if you are lead you have to do everything yourself.

    Advice to Senior ManagementN/a

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Overall Just Okay

    Anonymous Employee (Former Employee)

    ProsDecent pay, every day is different, great customers

    ConsUpper management too focused on keeping their jobs instead of doing a good job.

    No, I would not recommend this company to a friend

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    renewing

    Customer Service Representative (Former Employee) Kansas City, MO

    Prosgreat customer base . good public utility

    Constoo much like a white collar enviornment , when its a pawn shop

    Advice to Senior Managementbecome more people friendly , more down to earth especially since you deal with the public

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Information Technology Intern

    IT Intern (Current Employee) Fort Worth, TX

    ProsWas exposed to several sub departments within the IT department. Was able to get insight and professional advice from managers/executives.

    ConsInternship was for an eight week period. Which in my opinion it could have been extended to ten weeks.

    Advice to Senior ManagementIt was a great overall experience and I am grateful that I was able to have this opportunity.

    Yes, I would recommend this company to a friend

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