Cash Converters Reviews

Updated June 30, 2014
Updated June 30, 2014
6 Reviews

2.3
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cash Converters Non-Executive Chairman Reginald Webb
Reginald Webb
2 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Finance Consultant  in  Australia (Mexico)
    Former Employee - Personal Finance Consultant in Australia (Mexico)

    I worked at Cash Converters full-time for less than a year

    Pros

    Relaxing
    Work in different areas for retail and pawnbroking

    Cons

    Very little career progression
    Tough customers at times

    Advice to ManagementAdvice

    Better management is needed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Personal Finance operator, Coolangatta Qld

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Finance Advisor  in  Coolangatta, Queensland (Australia)
    Former Employee - Personal Finance Advisor in Coolangatta, Queensland (Australia)

    I worked at Cash Converters full-time for more than a year

    Pros

    I loved the clients that I met, and the relationship I built with them. It was evident that this was the main reason I expanded the business by 50% in the time I was there.

    Cons

    No respect for staff or regard for work/life balance. 38 hour contract, but expectation to work 43 plus hours per week for no additional pay. Further hours required for additional activities, but only rewarded with time in lieu, which deprives employees of overtime rates and additional contributions Super Fund. Being a 7 day operation there was never 2 days off. No opportunities to advance. Inequitable bonus system that does not reward hard work and penalises those that grow their stores business

    Advice to ManagementAdvice

    There is poor morale in many of your stores because State management seem to regard staff as an expendable commodity, and unnecessary expense. Less staff leads to numerous failings in each store, 1) over work of staff, 2) greater risk of theft due to low retail staff, (poor security), 3)poor service to clients due to long wait times for clients due to low staff numbers (Finance and buys and loans), 4) loss of opportunities due to lack of staff to follow up on loan bank and dormant/delinquent clients, 5) loss of client confidence for Finance and Buys and Loans clients due to staff turnover. Your staff are your greatest assett. Not your enemy!, a bit of respect, and appreciation of staff that are working hard to build your business would go a long way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Hard work no reward

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash Converters

    Pros

    Get some discount on the items, doesn't close too late

    Cons

    Work hard and get nowhere. No chance to progress. No reward for the hard work you do unless in management

    Advice to ManagementAdvice

    Treat the staff better and provide them with more support and opportunities

    Doesn't Recommend
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    let down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Toronto, ON (Canada)
    Former Employee - Financial Service Representative in Toronto, ON (Canada)

    I worked at Cash Converters part-time for more than a year

    Pros

    you think you can get somewhere when they hire you

    Cons

    they drop you , no cares bout your family life/hours. No glass for protection.

    Advice to ManagementAdvice

    too bossy and not involved

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    a better place to shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  London, England (UK)
    Former Employee - Manager in London, England (UK)

    I worked at Cash Converters full-time for more than a year

    Pros

    Every day different, lots of different services that appeal to a wide range of people.
    Busy and fast moving retailer

    Cons

    Can sometimes have to deal with rude customers who are in stressful situations

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Basically just listing items for the Cash Converters Webshop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Webshop Administrator  in  Perth, Western Australia (Australia)
    Current Employee - Webshop Administrator in Perth, Western Australia (Australia)

    I have been working at Cash Converters

    Pros

    Management treat you like a peer, less micro-managing than most retail

    Cons

    High staff turnover can make the environment uncomfortable

    Advice to ManagementAdvice

    Accept that it is a retail chain, and you will be satisfied.

    No opinion of CEO

Worked for Cash Converters? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.