Cash Converters

  www.cashconverters.com
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Cash Converters Reviews

Updated Jun 30, 2014

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All Employees Current Employees Only

2.5 6 reviews

0% Approve of the CEO

Cash Converters Non-Executive Chairman Reginald Webb

Reginald Webb

(2 ratings)

20% of employees recommend this company to a friend
6 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good

    Personal Finance Consultant (Former Employee) Australia (Mexico)

    ProsRelaxing
    Work in different areas for retail and pawnbroking

    ConsVery little career progression
    Tough customers at times

    Advice to Senior ManagementBetter management is needed

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Personal Finance operator, Coolangatta Qld

    Personal Finance Advisor (Former Employee) Coolangatta, Queensland (Australia)

    ProsI loved the clients that I met, and the relationship I built with them. It was evident that this was the main reason I expanded the business by 50% in the time I was there.

    ConsNo respect for staff or regard for work/life balance. 38 hour contract, but expectation to work 43 plus hours per week for no additional pay. Further hours required for additional activities, but only rewarded with time in lieu, which deprives employees of overtime rates and additional contributions Super Fund. Being a 7 day operation there was never 2 days off. No opportunities to advance. Inequitable bonus system that does not reward hard work and penalises those that grow their stores business

    Advice to Senior ManagementThere is poor morale in many of your stores because State management seem to regard staff as an expendable commodity, and unnecessary expense. Less staff leads to numerous failings in each store, 1) over work of staff, 2) greater risk of theft due to low retail staff, (poor security), 3)poor service to clients due to long wait times for clients due to low staff numbers (Finance and buys and loans), 4) loss of opportunities due to lack of staff to follow up on loan bank and dormant/delinquent clients, 5) loss of client confidence for Finance and Buys and Loans clients due to staff turnover. Your staff are your greatest assett. Not your enemy!, a bit of respect, and appreciation of staff that are working hard to build your business would go a long way.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Disapproves of CEO

     

    Hard work no reward

    Anonymous Employee (Former Employee)

    ProsGet some discount on the items, doesn't close too late

    ConsWork hard and get nowhere. No chance to progress. No reward for the hard work you do unless in management

    Advice to Senior ManagementTreat the staff better and provide them with more support and opportunities

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    let down

    Financial Service Representative (Former Employee) Toronto, ON (Canada)

    Prosyou think you can get somewhere when they hire you

    Consthey drop you , no cares bout your family life/hours. No glass for protection.

    Advice to Senior Managementtoo bossy and not involved

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    a better place to shop

    Manager (Former Employee) London, England (UK)

    ProsEvery day different, lots of different services that appeal to a wide range of people.
    Busy and fast moving retailer

    ConsCan sometimes have to deal with rude customers who are in stressful situations

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Basically just listing items for the Cash Converters Webshop.

    Webshop Administrator (Current Employee) Perth, Western Australia (Australia)

    ProsManagement treat you like a peer, less micro-managing than most retail

    ConsHigh staff turnover can make the environment uncomfortable

    Advice to Senior ManagementAccept that it is a retail chain, and you will be satisfied.

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