Cash Store Financial Reviews

Updated April 3, 2015
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2.4
33 Reviews
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Recommend to a friend
Approve of CEO
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Gordon J. Reykdal
20 Ratings

Employee Reviews

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  1. organization has resulted in this company's misfortunes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Kamloops, BC (Canada)
    Former Employee - Customer Service Representative in Kamloops, BC (Canada)

    I worked at Cash Store Financial

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    * customers had patience therefore made work so much easier.
    * Benefit package was a great bonus!!

    Cons

    unorganized
    not flexible with hours
    schedules changing ALL the time, due to lack of staff
    has a fast turn around for staff,

  2. Check Approval Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash Store Financial part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great for students wanting to work around their study schedules
    Pay was decent

    Cons

    Poor management for department
    Gossiping
    Favouritism
    Weekend shifts start very early in the am

    Advice to Management

    Professionalism of supervisor and office manager was very poor. Need to ensure appropriate people are hired. This may have changed by now because I'm referring to my experience a few years ago.

  3. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash Store Financial

    Pros

    Fun environment, meet different people

    Cons

    Pay increase barely, gets busy

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Working for CSF has had its ups and downs, but the team work has been wonderful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Edmonton, AB (Canada)
    Current Employee - Regional Manager in Edmonton, AB (Canada)

    I have been working at Cash Store Financial full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Working as a team to hit targets and be sucessful, also there was always training on how to.

    Cons

    Some of the cons are long work hours, low pay and hard to move up in the company.

    Advice to Management

    They should do yearly reviews and pay increase.

  6. I hope you like paperwork . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative in Ottawa, ON (Canada)
    Former Employee - Customer Services Representative in Ottawa, ON (Canada)

    I worked at Cash Store Financial part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Bright, clean office
    Intimate work setting - great coworkers

    The branch that I worked at was always very accomodating when it came to time-off and other requests. The mock database was helpful when training.

    Cons

    Some, if not most, clientele
    Tedious paperwork
    Low Pay

    I found the training at the Cash Store to be very lack-luster. I was given a binder of what seemed to be outdated information, to essentially study.

    Advice to Management

    Try and think of more ways to make the company enjoyable, despite the pay and nature of the job.

  7. Loyal employee worked to the bone and tossed to the side without a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Revelstoke, BC (Canada)
    Current Employee - Branch Manager in Revelstoke, BC (Canada)

    I have been working at Cash Store Financial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The best part of working at the Cash Store was doing the math for the loans and the cards and selling the products to the clients. It was fun and entertaining to try different techniques to get the sale.

    Cons

    The company is going under. They stopped caring about their employees and started cutting budgets like crazy. I wasn't able to hire staff because I could not offer them a decent wage. I was too stresed and had to go on leave. They have no loyalty to their staff, I was there for 3+ years and they treated me terribly when I left.

    Advice to Management

    Pay your staff a decent wage. Commend them for their efforts rather than focusing on all their failures. Come up with innovative, affordable products that enable people to move forward in life rather than hold them back.

  8. This business had promise, but poor senior leadership sunk the ship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)

    I worked at Cash Store Financial full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    nice office space to work in, coworkers are great and some senior leadership are fantastic people.

    Cons

    low pay, crappy benefits (you have to pay for alot of the premiums), bonuses were taken away.

  9. interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Prince George, BC (Canada)
    Former Employee - Regional Manager in Prince George, BC (Canada)

    I worked at Cash Store Financial full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    close to home can work from home

    Cons

    unsettled, demanding, company treats employees better in upper management

    Advice to Management

    lower your rates

  10. Bad Management but going through change for the better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Coordinator in Edmonton, AB (Canada)
    Current Employee - Training Coordinator in Edmonton, AB (Canada)

    I have been working at Cash Store Financial full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Lots of variety day to day

    Cons

    Lower than average salary. Terrible management (but it is getting better). Company makes money off vulnerable people

    Advice to Management

    Stick to the policies!

  11. First 3 years good, last 18 months, we have been lied to and shut of any information. Very discouraging and frustrationg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Sudbury, ON (Canada)
    Current Employee - Branch Manager in Sudbury, ON (Canada)

    I have been working at Cash Store Financial full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    None as of this point

    Cons

    treated with disrespect, low pay and no support

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