Castle Hill Inn and Resort

  www.castlehillinn.com
  www.castlehillinn.com

Castle Hill Inn and Resort Reviews

Updated November 20, 2014
Updated November 20, 2014
2 Reviews
3.1
2 Reviews

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Employee Reviews

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  1.  

    Very high quality place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Breakfast Server/Lunch Server in Newport, RI
    Former Employee - Breakfast Server/Lunch Server in Newport, RI

    I worked at Castle Hill Inn and Resort part-time (less than an year)

    Pros

    Breakfast serving you get a flat wage, with potential tips.
    Management is on top of things.
    People are generally nice.
    Great tips in the afternoon

    Cons

    Sometimes there is nothing to do, how can you keep busy when everything is tied up?

    Recommends
  2.  

    Great ESOP company with terrible management qualities on the food and beverage side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Castle Hill Inn and Resort

    Pros

    The company really pays attention to detail, and are really focused on a knowledgeable staff. This really gives you the ability to do your job well. Great training program for bartenders and servers.. Pay is also great during the short summer season.

    Cons

    Minus a few of the managers who lead by example, I have never worked at a place with such a negative attitude towards their staff. Management operates as if everyone is below them and they treat you like a child on a daily basis. It would be such a great place to work if management was more positive with their staff.

    Advice to ManagementAdvice

    Be more like Juan Carlos, Brian, or Matt. These managers are well respected because of their knowledge and treatment of the staff. You don't need to talk down to your staff to get results.

  3.  

    Working hard to benefit the family that owns the property

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director of Food and Beverage in Newport, RI
    Former Employee - Director of Food and Beverage in Newport, RI

    I worked at Castle Hill Inn and Resort

    Pros

    Beautiful setting and fabulous guests help employees take pride in property and build teamwork. A great place to work for a season, but don't make it a career.

    Cons

    Head office views managers as disposable; try and find a woman in a leadership position and you will search long and hard to find one. It's really a private fiefdom for one family and its subordinates (including children). The line "it's just business" gets tossed around all the time.

    Advice to ManagementAdvice

    Develop people , loyalty works both ways! Succession planning does not exist and, of course, should. Salaries are below market--or just at market. However, there are fewer managers on staff, so managers who are present must do the work of two or three people. Get a new CEO.

    Doesn't Recommend

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