CastleBranch Reviews

Updated August 14, 2015
26 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  • Current Employees
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Brett Martin
13 Ratings

26 Employee Reviews

Sort: Popular Rating Date
  1. Surprisingly nice

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Fulfillment Specialist in Wilmington, NC
    Current Employee - Order Fulfillment Specialist in Wilmington, NC
    Recommends

    Pros

    Pay is pretty good for what you're doing Everyone seems to be in a good mood and greets you kindly Hours are very good, with easy to obtain overtime during peak season Very thorough training Easy to move from different positions as long as no degree or special knowledge is required.

    Cons

    Current shift, 11-8pm, doesn't allowed for any kind of a day life. Work week is Sunday through Thursday, not a problem for some, but I never enjoyed working on Sundays and if you go to church you will miss it.

    Advice to Management

    As it's my first week on the job, there really isn't a whole lot I can say about the management at Castle Branch. From how everyone acts, I can assume a tight ship is ran and everyone is pretty satisfied.


  2. Laid back, good people, great facility, buts its background screening(how fun can it be?)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleBranch full-time (More than a year)

    Pros

    Great benefits for the young professional, free fruit every morning, fruit plus bagels on Friday mornings, casual dress code, company gardens with fresh veggies for all employees, two company break rooms, ping pong tables, marketplace for purchase of food, gym/training facility with free personal trainers, 5 minutes from the beach, right across from the Mayfaire shopping center, discounts all around town for CastleBranch employees, Volunteer Hours, flexible schedules, etc. GET THE WORK DONE AND BE REWARDED! Try your best to take advantage of all the amentities. Overall great place to work if you don't mind talking about our system and background checks all day.

    Cons

    I think most people are bitter about CastleBranch because of the pay. I will not disagree that they pay is low for most starting employees. It is typically because CastleBranch gives the opportunity for people with no professional experience to come and work in a professional environment. Outside of sales, it is tough to increase your pay in a quick time frame unless given the opportunity to work overtime. Unattainable goals are often set for the worker bees while management sits in meetings and talks about God knows whats.

    Advice to Management

    Seriously, do you have to have 5-10, thirty minute long meetings per day? This leaves no time to deal with the individuals who actually need your help; the workers. I think the department heads and managers need to work together better. It takes days to get answers and by that time clients are very frustrated. Your job is important and your employees look to you for guidance! Do not be unapproachable. This is a terrible tactic to managing employees who already are stressed to meet these virtually unattainable goals!


  3. Castle Branch is a great place to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleBranch full-time (More than a year)

    Pros

    Castle Branch is a growing company with many career and growth opportunities. They train employees for their specific job and provide various coaching and mentoring opportunities for employees. The campus is really great (gym, free food, other good stuff) and the managers seem to care about their teams.

    Cons

    While I have heard some of my co-workers talk about pay not being great, my research of the Wilmington, NC market shows that Castle Branch provides average starting salaries. This combined with a growing company means opportunities for career growth. The company benefits are really good, too.

    Advice to Management

    I like what you are doing and how you are doing it. I have seen Castle Branch grow from a small background screening company to a very successful and large company. You respect your employees and take good care of them. You are involved in the Wilmington community and you give your employees a chance to be involved, too. I appreciate that, a lot.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A great place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleBranch full-time

    Pros

    Very casual dress code, free fruit provided daily, along with weekly bagels and muffins. There is also a gym with free classes for employees. A mentoring program was also started recently, which provides for help with career planning and development. Volunteering has also become a greater focus lately, allowing employees some paid time off to volunteer.

    Cons

    Starting salaries can tend to be a little lower, but that seems to be a reflection of the area the company is located. On the positive side, there does seem to be opportunities for continued growth.

    Advice to Management

    Keep working towards the path of providing opportunties for employees to develop their careers. There seems to be some good examples of that within the company, and it would be great to see more of that.


  6. Helpful (2)

    Awesome place to start a career!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, NC
    Current Employee - Anonymous Employee in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleBranch full-time (More than a year)

    Pros

    CastleBranch is a great company to work for! As a recent college graduate, CastleBranch gave me a chance to get my foot in the door and use my degree without relate working experience. It is hard to start off as most jobs require a minimum amount of related experience. I really enjoy working with everyone at CastleBranch as well. The team is very supportive, upbeat and collaborative. There are also many great employee benefits which make it a fun environment to work in. Fresh fruit daily, bagel/muffin Fridays, gym with free work out classes and great trainers by Forged, Vittles food truck on site for breakfast and lunch everyday, mentor program for growth opportunities and coaching, 8 hours of PTO/year for volunteering, fun monthly events including a birthday celebration with birthday cake and company wide meeting and great support of work-life balance. SurfSUP program with free paddleboard and surf board rental and lessons weekly.

    Cons

    The pay isn't as high as a lot of my friends who have jobs in the area but the culture, group and advancement opportunities make it well worth it. There are also annual performance reviews where pay can be negotiated. There is also great employee recognition and appreciation.


  7. Helpful (2)

    My experience over the past 7+ years have been positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleBranch full-time (More than 5 years)

    Pros

    The company gives so much: Good benefits, free fruit daily to promote healthier living, food truck, onsite gym with free classes with certified instructors. Ping Pong arena. Great atmosphere, No dress code. Employees can interact with others with like interests easily. Love the volunteer program and that we get paid to volunteer in the community. New garden where we can grow, pick and eat our own fruits, veggies and herbs. Host good family events

    Cons

    Rate of pay initially is a little low. As you prove yourself that does go up.

    Advice to Management

    Continue to vest in the training programs and the employee/family events also.


  8. Great work family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Custom Implementation Specialist in Wilmington, NC
    Current Employee - Custom Implementation Specialist in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CastleBranch full-time (More than a year)

    Pros

    CastleBrance embraces each new employee equally. There is endless room for growth and personal development and there is a great management team to assist.

    Cons

    Crazy busy times. The only thing to complain about is the hecticness that comes along with our peak season, BUT there is usually lots of overtime in the summer so that makes up for the craziness that we endure.


  9. Helpful (1)

    Growth and Development Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Sales Manager in Wilmington, NC
    Current Employee - National Sales Manager in Wilmington, NC
    Recommends
    Positive Outlook

    I have been working at CastleBranch full-time (More than a year)

    Pros

    CastleBranch offers growth and development opportunities for professionals of various levels of experience and work history. The company culture embraces specific core values targeted at sustaining a satisfying work environment and client satisfaction. The leadership of every department is focused on each individual strengths and a proper job fit that allows for continuous improvement. I have experienced positive change that continues to reassure me of a long and prosperous career at CastleBranch.

    Cons

    There is only one morning a week dedicated to surfing & SUP.

    Advice to Management

    Continue to invest in learning about your employees and how you can leverage their individual talents & coach for improvement to drive CastleBranch's success.


  10. Loving life at CastleBranch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been employed for a little over a year. During this time frame I have had the chance to meet many great people. HR identified that I was not in the right role and helped to realign me to a position that I was better qualified for. I love what I am doing today. HR really knows their staff. They take a significant amount of time to meet every employee, to make them feel welcome and help them not only at work but after hours also. Knowing that they care has meant a great deal to me. I have never experienced this level of care and concern in any other company.

    Cons

    During peak the hours can be long.

    Advice to Management

    Doing a great job. Really like the new employee engagement programs HR recently rolled out.


  11. Great for people right out of college!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I would have never in my life imagined I would be in an office position, but after 2 years I've really grown accustomed to it. I love my coworkers and most of the supervisors. We get lots of incentives and if you really show your true colors, you will be recognized; Whether good or bad. Operations has come a Looooooooooooong way since I first started and its really appreciated. You get a causal dress code (They understand that some days we want to wear Sweats and Sneakers), Wonderful training schedule established (Unlike when I first started, which consisted of the trainer drawing on her arm and looking at cat pictures online.) Each department has designated Mentors to assist employees while management and supervisors are busy in meetings and conferences, Pretty standard pay for the amount of work performed, and advancements for those who exceed. Alot of the reviews on here commented on cattiness which has really been eliminated in the past couple of months thanks to management taking care of the problem employees. They give opportunities to people with all sorts of degrees and even those without degrees, we all simply start on the same level and management recognizes are strengths and weaknesses and helps direct us to the right roles for us. Supervisors do seem overworked for such a small pay, but they still hold a positive attitude which is really something special if you ask me. Its a very diverse environment, so not a lot of cookie cutter coworkers and the company really thrives on self expression! Did I mention we have a brewery, Food truck, convenience stores in each building, fresh fruit and bagels delivered to us, and a free gym? plus I really find the benefits on par for an entry level job.

    Cons

    Alot of change. The company really changes alot which is to be expected if the company wants to thrive but it can make it a little stressful at times with changing policies weekly. I don't think this is really somewhere to make a career, but for fresh collage graduates? Its perfect to get your feet wet in professionalism and basic work skills. The pay is a little low for someone who may want to live alone or is trying to raise a family, but for a single graduate like myself I've really seen the company impact me in a positive way. Don't expect to keep your job if you don't have a good work ethic, or the management will put you in your place...which is on the streets.

    Advice to Management

    Thanks for recognizing us little people, really lets us know you view us as individuals.



Showing 26 of 51 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.