Castlight Health Reviews

Updated July 27, 2015
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4.2
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Castlight Health CEO & Co-Founder Giovanni Colella
Giovanni Colella
86 Ratings

Pros
  • Many very smart people to learn from, especially on the business side (in 12 reviews)

  • Innovative company with a bold mission to change the way consumers purchase healthcare (in 5 reviews)

Cons
  • One of the challenges about working at Castlight is that it's going through growing pains (in 14 reviews)

  • No strong desire for work/life balance -- abundance of Type A people leads to overwork (in 5 reviews)

More Pros and Cons

111 Employee Reviews

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  1. Senior Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in San Francisco, CA
    Former Employee - Senior Director in San Francisco, CA

    I worked at Castlight Health full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Meaningful mission, incredible colleagues, collaborative and fun atmosphere, can-do attitudes tackling one of the most important issues in healthcare. I enjoyed working with everyone at Castlight. For example, the engineers are incredible - fantastic talent, the product team is creative, the health plan team is strategic and thoughtful. Castlight is a great place to work.

    Cons

    Definitely a work hard, play hard environment - which is a good thing. However, people who are new to the workplace may need more guidance from leaders to take breaks and model that it is ok to have some down time!

    Advice to Management

    Keep up the Friday all-staff meetings going. Those meetings help to keep everyone plugged in to the many streams of work that are underway.


  2. Helpful (2)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Castlight Health

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Industry Leader in an interesting space, thought leader ahead of the competition 3 years.

    Cons

    Alot of Politics for a small company, the CRO is incompetent and there continues to be alot of turnover in Sales.

    Advice to Management

    Go back to the company you once were. You have lost the culture. Get the CEO to be engaged again instead of his Buddhist Ivory Tower.


  3. Some of the most intelligent and motivated people you will meet!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Castlight Health (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is driven toward a common mission of improving the US Healthcare system. Everyone is willing to help each other.

    Cons

    Despite what management says career growth and being able to move around the company.. it is not true. You will be given a specific job role and responsibilities and you must keep to it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Need to make some serious changes on Technical Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Castlight Health full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good Location Cool Workplace IT is very good Flexible Work Schedule

    Cons

    IT Leadership has no Knowledge about whats going on and how to implement things Most of the IT leadership came from contacts and most of them previously worked for some healthcare company 15-20 years back and they are trying to emulate same thing. These guys haven't worked for any startups previously and even if they worked those went out of business while they were there. Technical challenge this company faces is very minuscule but just because of operational and lack of depth of issues company is not able to deliver what it should. Also one thing : HR of this company asked all employees to do review on Glassdoor and give all 5 stars so they can attract talent which is very bad practice . This is more like fudging on what you truly are. So folks just ignore any 5 star reviews of this company.

    Advice to Management

    Hire some top Notch Architect from Silicon Valley and Makes sure all technical management you are hiring are from some startups or SAS based with similar business technically and not Industry wise as technical is what really matter than business domain which one can learn very easily.


  6. Helpful (4)

    Shine is gone :(

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Castlight Health full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Still some great people at this company trying to make it work. Conceptually, this platform should be a winner, and still has some hope.

    Cons

    Leadership: New leadership from Jive is trying to make things work, but they don't understand the business. Old leadership understands the business, but doesn't know how to scale. Sales: Be prepared to live off your base especially if you're in the Growth segment. Massive turnover has occurred over the last 12 months, and few people are happy. Marketing: Needs help...badly.

    Advice to Management

    Good luck.


  7. A truly special place to be

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Castlight Health full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I came from a large, old-ish corporation to Castlight and it was like breathing fresh air after coming out of a sealed room. The company culture/philosophy is so healthy and realistic - it actually engenders the desire to work harder and better. I also really like my management - they are excellent communicators and actually care how I think/feel (whata concept!). My work is fulfilling, makes a difference, and we all spend time recognizing each others strengths on a weekly basis, which creates good team cohesiveness.

    Cons

    I started here after the company went public, so there are a few folks who I do not think have enjoyed the transition, for whatever reason, and are unhappy. But honestly - they are few. One of the great parts of this place is how friendly and fulfilled most people are. Frankly, the unhappy ones don't know what it's like to be at a highly bureaucratic company where you are meaningless, so they are a bit spoiled.

    Advice to Management

    Talk to the happy employees and find out what's working. It might help solve for the unhappy ones, either by enhancing their experience so that they stay, or by realizing that they should go.


  8. Accounting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Castlight Health

    Pros

    Great product. Love the snacks

    Cons

    Bad management. Very one sided

    Advice to Management

    Not equally treated


  9. Helpful (1)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in San Francisco, CA
    Current Employee - California in San Francisco, CA

    I have been working at Castlight Health

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are truly committed to the mission of improving the healthcare system. Company is creating a new category, Enterprise Healthcare Management, that we believe will become a must-have service for HR departments and their employees.

    Cons

    Company went public early so there are definitely some growing pains. But that's part of the opportunity for working here, since new structures and processes are being set up on a daily basis.

    Advice to Management

    Keep up the emphasis on improving and creating scalable processes. Put more effort into engaging with customers to ensure they are getting the most out the products they have bought.


  10. Helpful (2)

    Be Cautious

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Castlight Health

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you are in corporate with a degree from the ivy leagues you will get some respect

    Cons

    They are overly impressed with themselves and within minutes will tell you where they have graduated. A lot of people who really can not make decisions or are very good at their job

    Advice to Management

    none


  11. Senior Revenue Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Revenue Accountant in San Francisco, CA
    Former Employee - Senior Revenue Accountant in San Francisco, CA

    I worked at Castlight Health (Less than a year)

    Approves of CEO
    Approves of CEO

    Pros

    Interesting product, that might eventually be beneficial to large enterprises

    Cons

    Not enough base customers to maintain on the long run



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