Castlight Health

  www.castlighthealth.com
  www.castlighthealth.com
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Castlight Health Reviews

Updated September 12, 2014
Updated September 12, 2014
79 Reviews
4.4
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Castlight Health CEO & Co-Founder Giovanni Colella
Giovanni Colella
60 Ratings

Review Highlights

Pros
  • You get to work with smart people in a fast-paced and entrepreneurial environment (in 8 reviews)

  • Some of the original employees are on a holy mission to change American health care (in 4 reviews)


Cons
  • There are growing pains which is to be expected with such rapid growth (in 9 reviews)

  • It's a fast-paced, high-growth company, so not everything has a process or policy (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to have fun while building your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Castlight Health full-time for more than 3 years

    Pros

    Castlight has friendly, smart co-workers, awesome company values and a fast-paced environment where you are constantly learning and growing. Leadership is open to feedback and meets with employees weekly. You get great benefits, competitive compensation, fun events, learning opportunities (both formal and informal) all in a family-friendly environment. It's a company that lives and breathes it's values: Courage, Transparency, Passion, Excellence and Community!

    Cons

    Fast growing company that doesn't yet have all the kinks worked out. But if you are up for the challenge of helping create solutions, it's a great opportunity!

    Advice to ManagementAdvice

    Continue building upon a great start to a fantastic company. Keep listening to the employees and keep talking to them!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Long wait, but staying patient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Intelligence  in  San Francisco, CA
    Current Employee - Sales Intelligence in San Francisco, CA

    I have been working at Castlight Health full-time for less than a year

    Pros

    The company has big plans for the future. But it's going to be a long, bumpy road. Keep the faith!!

    Cons

    Hoping that the company can deliver on all its aspirations and visions for the future.

    Advice to ManagementAdvice

    Love that you come to speak at our "All Hands" every week. It's great to hear what's going on at the executive level of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Fast growing company with tons of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Castlight Health full-time for more than 3 years

    Pros

    Great culture, fun environment, VERY smart coworkers and a really fantastic mission that employees are passionate about. Training for employees, free food in the kitchens, great workspace with casual collaborate spaces.

    Cons

    Some growing pains as the company is growing rapidly and while tools and processes are being put in place, they aren't all there yet. If you need to work somewhere that has a playbook for everything you do, this isn't the place for you. If you want to come in and be a part of writing the playbook, it's a great fit.

    Advice to ManagementAdvice

    Consider scaling your infrastructure and support teams as you scale the business.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Company in transition; some questionable engineering leadership, but great people throughout

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Castlight Health full-time for more than a year

    Pros

    Flexibility, great co-workers, changing healthcare, mission-driven, smiles throughout

    Cons

    Engineering leadership leaves much to be desired, hiring in counter-culture people who depress morale, perks are fading as the company gets larger, packed into a small space, vision is announced before any thought on how to execute, access to HR is very limited.

    Advice to ManagementAdvice

    Get rid of the people who are making the culture toxic, so you don't lose your good talent on the front lines.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Great people, bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Castlight Health full-time for more than a year

    Pros

    Great people work at Castlight. Everyone works very hard and are usually helpful if you need to get questions answered.

    Cons

    Very long hours, not enough people for the work that is happening, too much out-sourcing, somewhat ridiculous statements by senior leadership that don't reflect reality.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Incredible, Just Incredible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Castlight Health full-time

    Pros

    Supportive and smart team, incredible vision, unlike any other place I have worked!

    Cons

    None - from my experience thus far this company outshines my other employers by light years!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great, fast paced company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Castlight Health

    Pros

    Dedicated teams, lots of passionate members willing to give their best.

    Cons

    Growing pains. Teams need to appreciate each other more and be more positive when collaborating,

    Advice to ManagementAdvice

    Listen to work force, understand their concerns.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 6 people found this helpful  

    Wrong Priorities

    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Castlight Health full-time for more than a year

    Pros

    Back when I was there, they had assembled a very good team. But they started to move toward outsourcing.They kind of have an easy job since there is no real competition. Nevertheless they built a good user experience and a useful, workable service. There is much that can be done to enhance things.

    Cons

    There is an alleged emphasis on transparency but criticism is not really welcome. The outsourcing is a problem with much work is done in India on contract, even operations. Trying to cut costs before things really get going is not smart. The quality of worker was not holding up with outsourcing. The competency or utility of the contract staff is rather suspect. It's not at all easy having a creative innovative project developed by a split team with outsourced workers half a world away. This company is young. The concentration of management is on selling. The initial workable service has been running but and not much has progressed beyond that in 2-3 years.

    Advice to ManagementAdvice

    Be more balanced. Revamp your outsourcing strategy. Less is more. The way to save money is to have fewer workers, not cheaper ones. You can't put a price on innovation. Bring things back in house. Normally this kind of cost cutting is reserved for a very mature company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    company has issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Castlight Health as a contractor for more than a year

    Pros

    awesome product, very unexperienced personnel

    Cons

    poor execution, fast paced, but slow in solving problems.

    Advice to ManagementAdvice

    get more in touch with what's going on underneath the scenes in engineering. Get back in touch!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Could not ask for a better place to start my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern, Sales Intelligence  in  San Francisco, CA
    Current Employee - Intern, Sales Intelligence in San Francisco, CA

    I have been working at Castlight Health as an intern for less than a year

    Pros

    Great environment to gain experience. I have been given more tasks and responsibilities to help expand my skill set and attributes.

    Cons

    Need more experience for certain positions. Those positions are better suited for someone that has at least a little more experience than the duties of "intern work."

    Advice to ManagementAdvice

    Provide more fast-track training programs for early advancement.

    Recommends
    Positive Outlook
    Approves of CEO

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