Casual Male Retail Group

www.casualmalexl.com

Casual Male Retail Group Reviews

Updated November 17, 2014
Updated November 17, 2014
75 Reviews
2.2
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Casual Male Retail Group President, CEO, and Director David A. Levin
David A. Levin
46 Ratings

Review Highlights

Pros
  • the customers are great the assortment is awesome love the change to dxl great store hours (in 5 reviews)

  • Store Hours and only because the got shortened (in 3 reviews)


Cons
  • The final straw was having my pay cut to minimum wage (in 9 reviews)

  • The way they spoke about the store managers and other store employees was disgraceful (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    The Hours are Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Casual Male Retail Group full-time (less than an year)

    Pros

    Business Hours of Operation, Customer Interactions

    Cons

    Horrible pay, micro-managed, outdated business model

    Advice to ManagementAdvice

    Pay your associates a decent, liveable wage, and many of the issues you have tried to manage with "Non-negotiables and Service Behaviors" will go away. These elementary steps that someone has come up with to guide the selling structure in your stores would be inherent if you employed professionals. The only way you're going to get professionals to work (and STAY) with your company is to make the salaries attractive enough to get those types of people applying. Individuals who have had sales, management or customer service experience will automatically execute these behaviors without having to have a list of 15 to memorize.

    Entirely too much energy and weight is being focused on and put on the UPT (Units Per Transaction) metric. This is the ONLY metric which is allowing individuals to be promoted. What needs to be focused on is simple: are the stores making more than they did the previous year. If they are, then great. Keep up the good work and maybe try a couple things differently to see if a couple metrics could be improved. The way your DMs are micro-managing (at least the one in my market is) the stores is absurd. Conference calls for stores who aren't getting enough St. Jude donations?? Seriously? Telling the stores who should open and close the stores on which days over the holiday season? Again, if you pay a decent wage, you will get PROFESSIONALS in your store that will do what's best for that store anyway.

    I am a management, sales and customer service professional who has been involved in those areas for a couple of decades. I have never seen a district run like this one is being run. It's like I'm back in High School - gossip being driven from the DM, who asks, "What do you think of so-and-so?" and then runs to So-and So and tells them what what said about them and by whom. Really?? Come on.

    It seems the wrong people are getting promoted and what is being missed out on is the fact that there are good, professional associates who would be an incredible asset to the company, being forced to look elsewhere for employment to secure a liveable wage. To not promote some of these people, or bring them over to the new DXL stores because they can't sell three items to each customer who walks in the front door? Can't see the forest for the trees if you ask me.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Boston, MA
    Former Employee - Store Manager in Boston, MA

    I worked at Casual Male Retail Group full-time (more than an year)

    Pros

    Fun meeting various customers and building relationships.

    Cons

    Not enough help to get the work done

    Advice to ManagementAdvice

    Walk a week in our shoes

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    You don't want to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Casual Male Retail Group full-time

    Pros

    Decent hours, customers are nice

    Cons

    Run by cliques, immature management, abusive upper management

    Advice to ManagementAdvice

    This company is run by cliques. If you aren't buddies with the DM, you will never advance. If you're good at your job, you'll become the target of their ridicule. This place sucked every ouce of joy out of my life. If I ever brought an issue to my DMs attention, it was immediately turned on me. She was very insincere and condescending, to the point of publicly admonishing me for something I had not done. When the truth came out, she refused to apologize.

    I am glad I no longer work for this company. They're rotten to the core. They don't care about their employees, and they let petty, childish DMs do whatever they want. I would rather work at an ice factory in hell before I'd work for this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Silo'd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Casual Male Retail Group

    Pros

    Some nice people worked there, my compensation was good (don't know about others)

    Cons

    The company was very silo'd and when I was there, there were many unhappy people. Having said that many people have been with the companies their whole career

    Advice to ManagementAdvice

    Bring relevant departments together

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Interview Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Casual Male Retail Group full-time (less than an year)

    Pros

    Good benefits, training seems to be fair as I was told. Casual, but Not exactly suit and tie

    Cons

    If you are willing to go through 8 interview, drive several miles and then get turned away this is not the right company for you!

    Advice to ManagementAdvice

    You act like people are interviewing for a VP job with your company!!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    good retail company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Casual Male Retail Group full-time (more than an year)

    Pros

    good working environment to be in, good employees to work with...

    Cons

    management needs to value their employees more

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    What I think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genera; Manager
    Current Employee - Genera; Manager

    I have been working at Casual Male Retail Group (less than an year)

    Pros

    the benefits are descent and the pay is as well the company seems to be fair with hours worked

    Cons

    still new here not sure I dont like that they are closing Casual Male to become DXL but waiting to see how it all turns out

    Advice to ManagementAdvice

    Just be honest

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Has it's ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Casual Male Retail Group full-time (more than 10 years)

    Pros

    Some great people working in the field.

    Cons

    A very few upper management are extreme.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    They expect everything and give you nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Casual Male Retail Group full-time (more than an year)

    Pros

    You will leave how to sell very well. They train you how to sell with great tools.

    Cons

    If you don't make your numbers they will write you up and fire you.

    Advice to ManagementAdvice

    Your bottom line is not meet by numbers but by people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Selling culture based job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Casual Male Retail Group full-time

    Pros

    Growing and Expanding, Great outlook for 3 years ahead

    Cons

    Difficulty transitioning to Destination XL

    Recommends
    Positive Outlook
    Approves of CEO

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