Casual Male Retail Group

  www.casualmalexl.com
  www.casualmalexl.com
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Casual Male Retail Group Reviews

Updated September 17, 2014
Updated September 17, 2014
71 Reviews
2.0
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Casual Male Retail Group President, CEO, and Director David A. Levin
David A. Levin
43 Ratings

Review Highlights

Pros
  • the customers are great the assortment is awesome love the change to dxl great store hours (in 5 reviews)

  • Store Hours and only because the got shortened (in 3 reviews)


Cons
  • The final straw was having my pay cut to minimum wage (in 9 reviews)

  • The way they spoke about the store managers and other store employees was disgraceful (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The corporate office is traditional...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Casual Male Retail Group as an intern for less than a year

    Pros

    The corporate building looks and feels like what a retailer should be like. The people are nice, generally speaking.

    Cons

    Lacking an substantial employee culture. Employees seem overworked and stressed. There is an outdated view of how work should fit into employees lives.

    Advice to ManagementAdvice

    Try not to distance yourselves from your employees. Try to generate more of an employee culture. This will help with retention rates and employee referral rates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Out of TOUCH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at Casual Male Retail Group full-time for more than a year

    Pros

    shorter retail hours,specialty retail sales

    Cons

    gave employees 25% pay cut and replaced with 3% comm.Managers never recovered decrease in pay Benefits are expensive and they force ALL even part time employess to enroll in $)!K.Limited coverage on floor becoming more commen to work alone with only a meal break,not having coverage to use the restroom even.Upper management is harassing ,VP and HR does nothing about it.No exit interviews from HR to see why the turnovers.Customers feel they are being taken advantage of on pricing and store associates are the ones hearing it daily.Customers say everyday they don't want a DXL,they want a resonable price item in this economy NOT a $30 pocket T-shirt no matter how large it is.They are knocking of the sales techniques of Menswear house,but one major thing is missing George Zimmer CEO of MENSWEAR house takes good care of his employees and provides a good product and a reasonanle price for the quality! He would never take from his employees customer to have prettier stores.Out of touch in all aspects

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Work Culture from Hell!

    • Career Opportunities
    Former Employee - Anonymous Employee  in  Victorville, CA
    Former Employee - Anonymous Employee in Victorville, CA

    I worked at Casual Male Retail Group part-time for more than a year

    Pros

    Store Hours and only because the got shortened.

    Cons

    Where to begin, there's just so many bad things about this company. In 2010 this place was actually good to work for, then around June 2011 they financially raped VERY LOYAL employees by cutting their salaries 25%. This was part of a larger business plan to close all Casual Males and turn them into DXLs. The company refused to transfer hard working employees to the new DXLs and decided to starve them out. This worked however those that stayed have been harassed by new district managers and treated like total crap. Now the average pay is below minimum wage hourly base rate ($5.50-7) full time is 30hrs a week and they typically only give you 12-15 hours but expect you to be available 7 days of the week. Only those with management experience need apply for this.
         Expect to be used and work alone all the time and video recorded in secret shops. While alone you will do 21 boxes of shipment, call customers, execute promotions and floor merchandising and let's not forget you have to stalk customers for sales, because after all you ARE ON COMMISSION. You want lunch?? Then close the store down ( per corporate) and hear the complains laterThe computer system and internet are from the dinasour era, really really slow. One last thing, You better know CPR because most of the clients are morbidly obese and smell like sweaty b***s. Casual male will use you and spit you out by giving you 5 hrs a week. They don't even provide you with water.

    Advice to ManagementAdvice

    Appreciate your employees and don't starve them or work them like slaves.

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  5. 2 people found this helpful  

    Awful company from top to bottom,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Loveland, CO
    Former Employee - Assistant Store Manager in Loveland, CO

    I worked at Casual Male Retail Group full-time for more than a year

    Pros

    hours are OK...
    Not many other pro's I could come up with at this job

    Cons

    Bad Managment From DM to RM
    Awful pay
    Expected to stalk and hound customers for sales
    Worst computer system I have ever had to deal with since I was in grade school in the 80's
    No support from Store manager to Corporate
    Bad training
    I worked many long hours by myself with no brakes
    I was a Assistant Manager and could never count on getting the same amount of hours week to week
    My RM refused to give enough pay roll hours to hire a much needed fourth person so if some on got sick or need a time off I work 12 hour shift by myself many times...
    Awful,Awful Job and Company

    Advice to ManagementAdvice

    Treat your help better and pay them better maybe they will actually stay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Dallas, TX
    Current Employee - Retail Sales Associate in Dallas, TX

    I have been working at Casual Male Retail Group

    Pros

    Decent hours, work not too strenuous.

    Cons

    minimum wage, have to stand for long periods of time.

    Advice to ManagementAdvice

    Listen to lower level management more. they're the ones working on the sales floors and know what the consumer wants.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Very disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager  in  Sacramento, CA
    Former Employee - Store Manager in Sacramento, CA

    I worked at Casual Male Retail Group

    Pros

    Former district manager was fantastic. Good coworkers and talented manager counterparts. Excellent payroll specialist and benefits coordinator. Great customers.

    Cons

    Major disconnect between corporate office management and store level. There are not many positions above store manager to the CEO so this is unacceptable. Pay freezes and pay cuts are unacceptable and downright criminal. Benefits package is fit for a king....and costs as much. High premium and high backend bills. No recognition from positions above DM.

    Advice to ManagementAdvice

    Change your ways or good people will leave. Stop banking on the economy never changing and people not being able to find better jobs.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    They will use you, when you ask to be promoted they will give u the run around and hire someone from outside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Key Holder  in  Houston, TX
    Current Employee - Key Holder in Houston, TX

    I have been working at Casual Male Retail Group

    Pros

    You will feel like family with the emplees that work with u.Hours are fine.You can help the guest one on one.

    Cons

    A lot of running around, no promotions within the company, no rases,theres never a positive word from management regarding how hard you work.

    Advice to ManagementAdvice

    I think management should promote within and find a way to give rases to the emplees that work so hard making the company money.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Wouldn't know how to treat employees if it was the last thing they did!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager  in  Sacramento, CA
    Current Employee - General Manager in Sacramento, CA

    I have been working at Casual Male Retail Group

    Pros

    My DM was great. Very knowledgable and passionate about people and personal and professional growth!

    Cons

    Horrible Regional Managers and above. They don't care about a quality of life vs. work. Very unsupportive of top management talent. They think EVERY store should perform the same not matter WHERE you are located in the USA. Never positive feedback from RM or Executive Team. Corporate Exec's only care about themselves and belittling good talent

    Advice to ManagementAdvice

    Learn that your employees are the ONES that keep the company going. They do the HARD work everyday. A spreadsheet does NOT tell the entire store about a person's work ethic or a store's overall performance!

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    A place to visit, .but don't stay long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Casual Male Retail Group

    Pros

    You work with many people on projects and get to know everyone. The staff is friendly and really has a "casual" atmosphere. Most of upper management doesn't have an attitude. There is often room for movement. The pay is good and competitive.

    Cons

    Bad benefits. Little recognition of work ethic. Management doesn't care about employees' livelihood. I've seen people work there 10 years and be fired without as much as a blink. The bottom line is Casual Male only cares about their bottom line. Once you're in, forget about bonuses, raises, or benefits. You have a decent job, but will be fed up with the pressure, politics, and deadlines in a few years.

    Advice to ManagementAdvice

    Recognize the employees who work under you. Reward them as needed and deserved. Apply more forward thinking to help the company grow.

    Doesn't Recommend
    No opinion of CEO
  11. 4 people found this helpful  

    Not A Respective Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager  in  New York, NY
    Current Employee - Store Manager in New York, NY

    I have been working at Casual Male Retail Group

    Pros

    They are a big organization and after you manage this type of store, you can gain enough experience to manage a similar volume/type of store.

    Cons

    They want you to be within the top 300 or so stores. If you are not, your job is in jeopardy. The logical thing is, there is 450 stores so each week somebody will be number one and somebody will be last, you can't tie with another store so therefore these rankings are unfair. They will have you sign a document saying if you don't improve your ranking that further action can be taken including and up to termination.

    They have begun a mystery shopping program where the mystery shoppers are literally videotaping associates. Yes, you got that right. Videotaping in our stores by mystery shoppers.

    They have a tracker at the front door that tracks who walks in and how many of those people are converted to customers. Employees are counted as customers when they walk in the door and if they leave for lunch and come back. So this customer tracking system is very unfair. The company claims they compensate for employee entering and leaving but they do not and they don't provide you with any type of evidence that that happens. If you have two employees as some stores do it's not as bad but if you happen to have more employees you are simply not going to be successful.

    There is a $1500 medical insurance deductible that has to be met each year before the company begins to pick up the tab. It doubles if you have a family.

    If your shrink is above a certain percentage they make you count the entire store each month. That's right, each month you have to count the entire store. They don't give you any extra payroll to do it so that week you are working with a skeleton crew.

    The company does not want to listen to their store manager's to help improve their stores. It is very heavily managed from the top and you feel a sense of fear if you speak out with any logic, or trying to make sense of senseless policies and expectations.

    Advice to ManagementAdvice

    Your pressure on sales is very oppressive and you do not respect people for what they're doing but rather you put unrelenting pressure on people for sales.

    Videotaping associates by mystery shopping is very demeaning and hows a lack of respect and fosters a culture of not trusting.

    You ask some stores to count their entire stores each month yet you give no extra payroll for that? Do you understand how much of a deficient you are putting your store on regarding payroll and trying to accomplish all tasks. With less people in the store that week, you are also causing an atmosphere where more theft occurs. Don't you understand this? You are defeating your own purpose!

      Each store should be shown how many trackers are given to each store so that employees are not counted as customers. Each employee enters once. Then each people can leave for lunch and return so each employee should be counted twice for a store so they are not counted as a customer and ruin your conversion. We also leave each day for the bank so that should not be counted as against us as well. The conversion tracking system is very unfair and is undermining our efforts and is it not an accurate system. Why don't you all fix this and help us all to succeed?

    Doesn't Recommend
    Disapproves of CEO

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