Casual Male Retail Group

  www.casualmalexl.com
  www.casualmalexl.com

Casual Male Retail Group Reviews

Updated October 19, 2014
Updated October 19, 2014
74 Reviews
2.2
74 Reviews
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Casual Male Retail Group President, CEO, and Director David A. Levin
David A. Levin
44 Ratings

Review Highlights

Pros
  • the customers are great the assortment is awesome love the change to dxl great store hours (in 5 reviews)

  • Store Hours and only because the got shortened (in 3 reviews)


Cons
  • The final straw was having my pay cut to minimum wage (in 9 reviews)

  • The way they spoke about the store managers and other store employees was disgraceful (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Unresponsive, unsupportive from District Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Ogden, UT
    Former Employee - Store Manager in Ogden, UT

    I worked at Casual Male Retail Group full-time (more than an year)

    Pros

    The company is in good financial status as far as stability. No debt.

    Cons

    Serious maintenance issues in store. Worked there a full year and no repairs. Tons of communication about it but no real action. DM was very negative and spoke demeaningly. No sincerity from her at all. Since this company has no debt you'd that repairs and safety hazards would be taken care of immediately they have the money!!

    Advice to ManagementAdvice

    Listen to the managers more. They really know about the market they sell vs. someone who lives in another state. The numbers tell a tale for sure, however there is more to the story than just that when trying to increase traffic flow and profit margin.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Play nice with your superiors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Tampa, FL
    Former Employee - Assistant Manager in Tampa, FL

    I worked at Casual Male Retail Group full-time (more than an year)

    Pros

    Working with the customers is fun and the hours are not bad at all.

    Cons

    You can't really move past being an assistant manager unless you know someone. This company is ran by cliques so as long as you become friends with a superior you are guaranteed advancement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Management needs a complete overhaul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Chicago, IL
    Former Employee - Assistant Store Manager in Chicago, IL

    I worked at Casual Male Retail Group full-time (more than 5 years)

    Pros

    Customers are great. You get to build a clientele of core guests who always come back to shop with you. Co-workers are great..always looked forward to going to work each day..like working with friends. Good teaching tools for customer service improvement.

    Cons

    No overtime allowed...and you are criticized if you do work extra hours. Never promote from within; always hire from the outside. Employees are not recognized for the hard work they do. Constantly criticized for not doing enough. Payroll hours are budgeted very tightly..and when you do take vacation you are made to feel guilty for taking it. Company is not family oriented at all. Watch out if you have family emergencies or family members to take care of...district manager and above are very insensitive to personal life and family committments.

    Advice to ManagementAdvice

    Listen to your employees... you may learn a lot more than you think. Think before you act...do not get rid of perfectly good hardworking employees because you are changing your image to DXL...bringing in new younger fresh faces to the store will backfire on you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    The corporate office is traditional...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Casual Male Retail Group as an intern (less than an year)

    Pros

    The corporate building looks and feels like what a retailer should be like. The people are nice, generally speaking.

    Cons

    Lacking an substantial employee culture. Employees seem overworked and stressed. There is an outdated view of how work should fit into employees lives.

    Advice to ManagementAdvice

    Try not to distance yourselves from your employees. Try to generate more of an employee culture. This will help with retention rates and employee referral rates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Out of TOUCH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at Casual Male Retail Group full-time (more than an year)

    Pros

    shorter retail hours,specialty retail sales

    Cons

    gave employees 25% pay cut and replaced with 3% comm.Managers never recovered decrease in pay Benefits are expensive and they force ALL even part time employess to enroll in $)!K.Limited coverage on floor becoming more commen to work alone with only a meal break,not having coverage to use the restroom even.Upper management is harassing ,VP and HR does nothing about it.No exit interviews from HR to see why the turnovers.Customers feel they are being taken advantage of on pricing and store associates are the ones hearing it daily.Customers say everyday they don't want a DXL,they want a resonable price item in this economy NOT a $30 pocket T-shirt no matter how large it is.They are knocking of the sales techniques of Menswear house,but one major thing is missing George Zimmer CEO of MENSWEAR house takes good care of his employees and provides a good product and a reasonanle price for the quality! He would never take from his employees customer to have prettier stores.Out of touch in all aspects

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Work Culture from Hell!

    • Career Opportunities
    Former Employee - Anonymous Employee in Victorville, CA
    Former Employee - Anonymous Employee in Victorville, CA

    I worked at Casual Male Retail Group part-time (more than an year)

    Pros

    Store Hours and only because the got shortened.

    Cons

    Where to begin, there's just so many bad things about this company. In 2010 this place was actually good to work for, then around June 2011 they financially raped VERY LOYAL employees by cutting their salaries 25%. This was part of a larger business plan to close all Casual Males and turn them into DXLs. The company refused to transfer hard working employees to the new DXLs and decided to starve them out. This worked however those that stayed have been harassed by new district managers and treated like total crap. Now the average pay is below minimum wage hourly base rate ($5.50-7) full time is 30hrs a week and they typically only give you 12-15 hours but expect you to be available 7 days of the week. Only those with management experience need apply for this.
         Expect to be used and work alone all the time and video recorded in secret shops. While alone you will do 21 boxes of shipment, call customers, execute promotions and floor merchandising and let's not forget you have to stalk customers for sales, because after all you ARE ON COMMISSION. You want lunch?? Then close the store down ( per corporate) and hear the complains laterThe computer system and internet are from the dinasour era, really really slow. One last thing, You better know CPR because most of the clients are morbidly obese and smell like sweaty b***s. Casual male will use you and spit you out by giving you 5 hrs a week. They don't even provide you with water.

    Advice to ManagementAdvice

    Appreciate your employees and don't starve them or work them like slaves.

  8. 2 people found this helpful  

    Awful company from top to bottom,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Loveland, CO
    Former Employee - Assistant Store Manager in Loveland, CO

    I worked at Casual Male Retail Group full-time (more than an year)

    Pros

    hours are OK...
    Not many other pro's I could come up with at this job

    Cons

    Bad Managment From DM to RM
    Awful pay
    Expected to stalk and hound customers for sales
    Worst computer system I have ever had to deal with since I was in grade school in the 80's
    No support from Store manager to Corporate
    Bad training
    I worked many long hours by myself with no brakes
    I was a Assistant Manager and could never count on getting the same amount of hours week to week
    My RM refused to give enough pay roll hours to hire a much needed fourth person so if some on got sick or need a time off I work 12 hour shift by myself many times...
    Awful,Awful Job and Company

    Advice to ManagementAdvice

    Treat your help better and pay them better maybe they will actually stay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Associate in Dallas, TX
    Current Employee - Retail Sales Associate in Dallas, TX

    I have been working at Casual Male Retail Group

    Pros

    Decent hours, work not too strenuous.

    Cons

    minimum wage, have to stand for long periods of time.

    Advice to ManagementAdvice

    Listen to lower level management more. they're the ones working on the sales floors and know what the consumer wants.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Very disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Manager in Sacramento, CA
    Former Employee - Store Manager in Sacramento, CA

    I worked at Casual Male Retail Group

    Pros

    Former district manager was fantastic. Good coworkers and talented manager counterparts. Excellent payroll specialist and benefits coordinator. Great customers.

    Cons

    Major disconnect between corporate office management and store level. There are not many positions above store manager to the CEO so this is unacceptable. Pay freezes and pay cuts are unacceptable and downright criminal. Benefits package is fit for a king....and costs as much. High premium and high backend bills. No recognition from positions above DM.

    Advice to ManagementAdvice

    Change your ways or good people will leave. Stop banking on the economy never changing and people not being able to find better jobs.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    They will use you, when you ask to be promoted they will give u the run around and hire someone from outside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Key Holder in Houston, TX
    Current Employee - Key Holder in Houston, TX

    I have been working at Casual Male Retail Group

    Pros

    You will feel like family with the emplees that work with u.Hours are fine.You can help the guest one on one.

    Cons

    A lot of running around, no promotions within the company, no rases,theres never a positive word from management regarding how hard you work.

    Advice to ManagementAdvice

    I think management should promote within and find a way to give rases to the emplees that work so hard making the company money.

    Doesn't Recommend
    No opinion of CEO

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