Catalyst Online Reviews

Updated May 4, 2014
Updated May 4, 2014
22 Reviews

2.8
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Beth LeTendre
8 Ratings

Employee Reviews

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  1.  

    An excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Catalyst Online full-time

    Pros

    Fast growing company with many career path options. The benefits are excellent, and the time-off policies are better than any company I've ever worked at.

    Cons

    The work-life balance is a challenge. There is always more work to do than can be accomplished in an eight hour day.

    Advice to ManagementAdvice

    Keep up the good work. The growth of the company is opening up excellent career path opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant  in  Newton, MA
    Former Employee - Assistant in Newton, MA

    I worked at Catalyst Online full-time for more than a year

    Pros

    Nice people to work with

    Cons

    Poor management leading the company

    Advice to ManagementAdvice

    Respect Employees

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    True enterprise SEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Organic Search Manager  in  New York, NY
    Current Employee - Organic Search Manager in New York, NY

    I have been working at Catalyst Online full-time for less than a year

    Pros

    Catalyst is tightly integrated with their Fortune 100 Clients, which gives you the opportunity to get some very deep insights into digital brand building. Their approach to search is very data driven and less speculative. The environment is very entrepreneurial. The people are incredible. The office space is okay, and features an beer hour and random golf games.

    Cons

    As with many agency jobs, the hours can be very long and unpredictable. The company has grown dramatically in the last year, so some of the groups are still figuring out their structure.

    Advice to ManagementAdvice

    Increase staffing - Improve sales

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Agency

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Catalyst Online

    Pros

    Innovation relaxed environment and clients

    Cons

    Salary and career opportunities are bad

  6.  

    Frustrated Working in Chicago Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Manager  in  Chicago, IL
    Former Employee - Search Manager in Chicago, IL

    I worked at Catalyst Online full-time for less than a year

    Pros

    The office they share with Mindshare is nice. Some of the clients are top-notch.

    Cons

    Director and project manager have poor management skills. Very small team in Chicago. Chicago office is disconnected from the rest of the company.

    Advice to ManagementAdvice

    Hire more knowledgeable people for project managers. Provide management training to Directors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Worse for existing employees than new hires

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA
    Current Employee - Anonymous Employee in Newton, MA

    I have been working at Catalyst Online full-time

    Pros

    - You get to brag about working on Fortune 500 brands

    - You will meet a lot of smart people

    - Foosball table (if you actually have time to use it)

    - "7th Inning Stretch" - free beers and social hour at the end of every Thursday (if you're not too busy to attend)

    - They are offering new hires almost double the salaries of many existing employees

    Cons

    - No official on-boarding / training program for new hires in any department.

    - No official performance review process, career growth planning, etc. (the company has been around since 1998 and the first-ever performance reviews were in 2012 and not tied to salary or raises).

    - Most of the leadership team have been here too long and are too comfortable in their roles. They are not knowledgeable of the industry which has created a lack of urgency to evolve the organization and our offerings.

    - Leadership blames the red tape of being part of the larger GroupM, WPP global network for not being able to make any meaningful changes.

    - You seldom get to do anything innovative or creative, because we lock ourselves into long-term contracts with no wiggle room.

    - You will find most of your recommendations are never implemented, so you get to brag about your big clients, but you don't get a lot of results or case studies to show for your efforts.

    - Lack of standards and procedures causes major inconsistencies in the quality of work delivered to clients, as well as the quality of people in management roles.

    - You are expected to work more than 40 hours per week, but your paystubs still say you're only getting paid for 40 hours each week. No paid overtime.

    - If your job requires travel, you have to front the costs and get reimbursed. Some employees get company AMEX cards in their name.

    - Employee turn-over here is a huge issue because employees are so poorly treated. The leadership team was actually pleased that we only lost 30% of our staff last year.

    - Dreary offices, bathrooms are always dirty.

    Advice to ManagementAdvice

    People that are just department figure heads, but don't do any work should be let go. They are a waste of resources and holding the company back. Internal procedures, standards, and training need to be prioritized.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Newton, MA
    Former Employee - Project Manager in Newton, MA

    I worked at Catalyst Online full-time for more than a year

    Pros

    To get underpaid and under appreciated

    Cons

    Executive leadership treats you like a child

    Advice to ManagementAdvice

    Employees are people too

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great place to grow and learn in the SEO field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Manager  in  Newton, MA
    Current Employee - Search Manager in Newton, MA

    I have been working at Catalyst Online full-time for more than a year

    Pros

    I've loved working at Catalyst. They have a nice, open, laid-back company culture, and it has been a huge asset to my career. I have learned a lot and have had the benefit of working with some amazing clients.

    Cons

    There is always a lot of work to be done, at times overwhelmingly so. However, on our team I feel that we do a great job of managing expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great Opportunity For Career Development While Contributing To Global Brands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Organic Search Member  in  Newton, MA
    Current Employee - Organic Search Member in Newton, MA

    I have been working at Catalyst Online full-time for more than a year

    Pros

    Working here has given me the opportunity to contribute to the success of some of the largest brands in the world. Before Catalyst, I did not work on big brand name/budget accounts so it is pretty exciting to see, first hand, how Search Marketing plays a vital (and growing) role in their overall digital/online strategies.

    I am very happy walking into the office each morning, and a big reason for that is due to the laid back, but professional atmosphere. I have made many friendships here that extend beyond the office and am very fortunate to be working with some very bright folks.

    Cons

    The newton office is pretty drab in comparison to that of the NY office. Recent re branding efforts seems like we are moving in the right direction, and I am eager to see what exciting surprises the marketing team has in store.

    Team restructuring during the Summer caused a few confusing/tense weeks, but in my opinion, nothing outside of what I expected. I like where we are headed.

    Advice to ManagementAdvice

    Improve the employee recognition program with rewards that will help us grow professionally and personally.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Frustrating Waste of Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Catalyst Online full-time

    Pros

    Awesome Enterprise level clients through GroupM. Great resume builder for that reason.

    Cons

    Leadership has remained the same for the life of the company and they've reached a point of growth where they should bring in some leaders with more experience at the level they've grown to. With the exception of Benjamin Spiegel, none of them have any real clue about SEO in 2012 or innovation, despite their attempts at re-branding and throwing that word around without anything behind it. The innovation they are claiming is stuff every other decent Search agency has been doing for 2 years by now. It's embarrassing to work there if you care about being the best. With the exception of a dedicated few really great people, most people who work there either don't care because they have been beaten down by frustration, or like going to work to chill and getting away with it. Sadly, there is a very limited career path for those talented people they do have hence their issues with turnover, particularly in the NYC office. *Please note, the positive reviews on this site are a direct result of a concerted effort to solicit them internally to do damage control for the negative real ones.

    Advice to ManagementAdvice

    Become more educated, relevant and involved in the industry you are in so you will both better appreciate, and be able to see through, some of your current talent. This would lead to real innovation instead of just talking about it. Also, listen to the unified feedback from the people doing the work and make some necessary changes to the leadership team to bring in some leaders to take you to the next level instead of just moving people around and changing their titles. You have some really talented people carrying the leadership that you will certainly lose as no one likes to keep working for someone they cannot learn from.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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