Catamaran

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Catamaran Reviews

Updated August 19, 2014
Updated August 19, 2014
80 Reviews

2.3
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark A. Thierer
53 Ratings

Review Highlights

Pros
  • Good pay, excellent benefits, free use of gym (in 3 reviews)

  • Meet some great people (co-workers) (in 3 reviews)


Cons
  • The amount of overtime required is outrageous and work-life balance is non-existant (in 4 reviews)

  • Long hours are the norm, and the expectation of some management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nepotism is real not a myth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - I DO IT ALL  in  Las Vegas, NV
    Current Employee - I DO IT ALL in Las Vegas, NV

    Pros

    Great salary for a pharmacy tech, somewhat good flexibility depending on your lifestyle, you can make it a ok environment depending on the type of person you are.

    Cons

    Big time nepotism going in in las vegas and nothing is being done about it at this time, managment in ALL departments needs to be cleaned out and bleached of its nasty stinch, Supervisors have bad energy and do not mang. in real time they are glued to there computers and cell phones and when you need somethnig you better have a lead as a friend or you will be in really big trouble. The leads do mostly ALL the work it appears the higher you get up you have to become a mean girl/boy like we are in high school Vegas Mang. makes the call center unhealty just ask the senior reps not the new people just eager and happy to be working give them about 1 year if they last that long.

    Advice to ManagementAdvice

    Clean house in your call center mang. dept. ALL depts. because you have really great agents that have tons of knowledge your competitors would find useful and you will loose them if you dont make some changes and investigate the Real Nepotims going on such as Sisters Supervising there Brother.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Catamaran is a good company to be a part of if you love helping people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative  in  Orlando, FL
    Former Employee - Member Service Representative in Orlando, FL

    Pros

    Training is a total of 6 weeks long 4 weeks downstairs in a training room Mon-Fri 9am-5:30pm, and then 1 week of nesting downstairs then you take it upstairs to nest for the last week. Co-workers are friendly and very fun to interact with. Monthly activities going on for employees. Overtime was great. Typical call center environment.

    Cons

    There is a lot of miscommunication throughout management. One person tells you one thing and then someone comes and tell you another. You have to have full availability for this job it is a 24/7 call center. I was told there would be a shift bid every 6 months but ended up doing 3 within the 8 months. I resigned due to religious beliefs I could not work Sundays, I tried for two weeks before my shift bid to see if there was anyway I could be a accommodated to where I can get Sundays off, but there was nothing that could be done.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Rapid growth but on the way up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    Pros

    Above average salaries for the area and industry, solid leadership, good employee base and a ton of benefits that you normally wouldn't see at a company of this size. Company is really focusing this year on improving the overall employee experience - big improvements!

    Cons

    There are a number of disengaged employees who should stop making their coworkers lives hellacious and find another company that they would be happier working at.

    Advice to ManagementAdvice

    We move quickly to make customer decisions - lets move just as fast to transition people who don't want to be here out, to approve projects/resources/funding for improvements and maybe learn to push back upstream a bit more. Overall the direction of the company has come a long way, with a solid respectful executive management team. Keep pushing the message down.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Overall organization needs revamping....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    Pros

    Friendships formed, benefits are ok, salary is great

    Cons

    1. Upper mgt drives changes but do not consider the downstream impact is has on employees.
    2. Account Management/Client Services team needs to be more knowledgeable and open to learning about the clients' programs.
    3. Working on a team can be difficult especially when some team mbrs do not take responsibility when they screw up.
    4. Basically no free time or home-life balance during end of year.

    Advice to ManagementAdvice

    Please take into consideration the thought and consideration of ALL employees because more often than not, the lower-level employees sometimes the driving force behind the success of the organization.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Sr Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Milwaukee, WI
    Former Employee - Senior Software Engineer in Milwaukee, WI

    Pros

    Good people to work with.

    Cons

    technologies need to be updated

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Engaging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Adjudication  in  Greenwood Village, CO
    Former Employee - Pharmacy Adjudication in Greenwood Village, CO

    Pros

    Training, Supervisors, the work in general is very rewarding and challenging at times.

    Cons

    Pay scale is ok, could be better for what the tasks performed are.

    Advice to ManagementAdvice

    The catamaran PBM office at Greenwood Village, CO....don't change a thing, they are all awesome.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Sweat Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Schaumburg, IL
    Current Employee - Business Analyst in Schaumburg, IL

    Pros

    Above average salary. Telecommute opportunities. Health club reimbursement.

    Cons

    Work / life balance can be a challenge. No uniform strategy or direction. On the job training is lacking. No formal mentoring program for developing talent. Very fast pace that can leave many disengaged. Some big talkers with no action in the IT department. Company is still trying to merge acquired assets into the fold.

    Advice to ManagementAdvice

    Bring in McKinsey, Bain, etc. for an organizational review and come up with a unified strategy that can be clearly communicated to all staff. Senior management talks a big game in town hall meetings but the results seems to be lacking. There are remnants of three disparate companies to be merged into a cohesive company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    STAY AWAY!!!! RUN!!!!!!! DONT DO IT!!!!!!! YOU WILL HATE IT!!!!!!!!! MANAGEMENT IS TERRIBLE!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    Pros

    ok pay. some departments get to work from home.

    Cons

    Management is the terrible. The Philadelphia office is the absolute worst place to work within the company. Management and employee turnover rate is at an all time high. Employee retention is impossible. Management has no loyalty within, accept no level of accountability whatsoever., and beat their employees with unrealistic demands and horrible criticism. Unreasonable promises to the client and employees are affected and required to work long hours. They hire contractors and promise permanent employment then let them go unexpectedly with no explanation. Don't waste your time. You will regret it.

    Advice to ManagementAdvice

    please listen to your employees, stop ignoring them and treating them like children.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    A large growing company that has a great vision but lacks follow through and is losing employees by the day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Top of the line software, industry leader in claims adjudication and related technologies

    Cons

    Management could care less about about your personal life, especially if you are a salaried employee. Expect to work long hours with little appreciation.

    Advice to ManagementAdvice

    Stop treating your employees like slaves and abusing their salaried positions, or change them to hourly so that people are paid what they deserve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good opportunity and great employees

    Cons

    They have a few growing pains but are working those out

    Recommends
    Approves of CEO

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