Catherines Reviews

Updated March 18, 2015
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2.8
32 Reviews
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Employee Reviews

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  1. Ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Topeka, KS
    Current Employee - Assistant Manager in Topeka, KS

    I have been working at Catherines

    Pros

    Great customers, who love good customer service.

    Cons

    Mixed issues with upper management. No accountability of associate non performance. But hold managers and assistant managers accountable.

    Doesn't Recommend
    Positive Outlook
  2. Decent pay, flexible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Catherines

    Pros

    Customers were over all very friendly. It was also easy to learn everything within the company. Everyone worked as a team.

    Cons

    With it being a plus sized clothing store and me not being plus sized, some customers were very rude to me because they felt I couldn't help them find the right style clothing for them.

    Recommends
    Neutral Outlook
  3. No Incentive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Lead
    Current Employee - Part Time Sales Lead

    I have been working at Catherines part-time (less than a year)

    Pros

    One-on-one time to help customers.
    Discount at sister stores.

    Cons

    Our store never has enough hours to fully cover everything that needs done.
    Pay is a joke.
    Training was not done as per policy - by store manager
    No flexibility in schedules, even with months notice
    "Ace Rewards" is a joke
    No advancement available

    Advice to ManagementAdvice

    Give more incentive to go above and beyond. Give more hours to tge store so hours can be more flexible. One of your mottos is to keep a balanced work/life, but your managers make it really hard to take days off for doctor visits, let a lone something that needs longer time.

    Doesn't Recommend
    Neutral Outlook
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  5. love!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Catherines

    Pros

    fun working environment, meeting customers

    Cons

    getting credits and hours (part time sales associate, dont guarantee you'll make bank. fun highschool or college job). managers are very helpful though :)

    Advice to ManagementAdvice

    share the hours :)

    Recommends
    Positive Outlook
  6. Could Be Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in College Station, TX
    Former Employee - Retail Sales Associate in College Station, TX

    I worked at Catherines part-time (less than a year)

    Pros

    Discount up to 50%, Sister store discounts, Staff was very nice and respectful.

    Cons

    No hours, pay was bottom line for everyone, if you didn't meet your goal management took it out on you.

    Advice to ManagementAdvice

    If they had better training, more hours, better pay their turnaround rate would be better.

    Doesn't Recommend
    Negative Outlook
  7. New pto accrual system sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Catherines

    Pros

    Good employee discounts and benefits

    Cons

    The salaries are to low and not much room fir growth

    Doesn't Recommend
    Negative Outlook
  8. alot of room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Lead
    Current Employee - Part Time Sales Lead

    I have been working at Catherines part-time

    Pros

    - working with the customers and learning their personal style so you can provide it for them every visit
    - understanding and likable store manager and staff
    - 50% employee discount
    - flexible schedule willing to accommodate other jobs and schedules

    Cons

    - not enough payroll hours to cover the store with corporate micromanaging the few hours given
    - no opportunity for advancement unless someone else quits and no opportunity for raises
    - instead of real customer satisfaction, only care about credits and 'perks' where stores are given high goals and no real incentive to achieve them outside of reward points and the fear of being reprimanded
    - atmosphere turns bad when we are talked down to like children by corporate management during visits

    Advice to ManagementAdvice

    the increased discount is nice but it isn't enough. show you really appreciate and want to keep your employees with the company by paying a better wage and providing enough hours so that tasks don't interfere with customers needs. employees work hard to please customers and deserve more for it.

    Recommends
    Negative Outlook
  9. Could have been so amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM - Assistant Store Manager in Augusta, GA
    Former Employee - ASM - Assistant Store Manager in Augusta, GA

    I worked at Catherines full-time (less than a year)

    Pros

    The customers! The clothes. New corporate policies. Benefits are amazing. Co-workers, a few were some of the best I've ever worked with.

    Cons

    The store manager. It can be pretty hot or miss. Mine violated many federal regulations regularly, like forcing me to work for 6+ hours without a bathroom break (or any break).

    Advice to ManagementAdvice

    More control with store managers. Corporate policies and handbook is great. It just needed to be applied by store manager.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Great starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Catherines full-time (more than 3 years)

    Pros

    opportunities to work with leading business trends in each department. the company is technologically on par with the industry i think. they are upgrading all of their departmental software so i think that is a strong indicator of their emphasis on keeping up with the times. its a good place to get exposure and develop your skills on big projects and have proximity to senior management in the process.

    Cons

    not much growth potential. learn what you can and then get out. pay is avg unless you get another job offer then they up it to be more competitive. cafeteria onsite is great but gets a bit boring and there is a lack of other options in the immediate area.

    Recommends
    Positive Outlook
  11. 1 person found this helpful

    wasn't pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Lead in Southfield, MI
    Former Employee - Part Time Sales Lead in Southfield, MI

    I worked at Catherines part-time (less than a year)

    Pros

    coworkers were pretty nice and the hours were nice

    Cons

    management style and discount needs to be a little better

    Advice to ManagementAdvice

    train management better

    Doesn't Recommend
    Negative Outlook

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