Cbeyond Reviews in Atlanta, GA Area

Pros

Clear-cut promotional path with management opportunities, award winning training, and the opportunity to make a lot of money with uncapped commission

Cons

long days, but that was set as an expectation early on in the interview process, so i knew what I was getting into.

Advice to Senior Management

keep up the good work.

Pros

Small company, relatively easy to get exposure to C-levels, good benefits

Cons

Small-company mentality, which I think is limiting their growth. Employee input is not always valued. Rely way too much on manual processes.

Advice to Senior Management

Embrace change.

Pros

Compensation is good; flexible hours; friendly work environment for the most part.

Cons

co-op program is NOT geared toward hiring full time employees; Low level managers keep tribal knowledge on their own teams

Advice to Senior Management

It sounds simple: Data and analysis is important, but action is necessary to truly affect change. More action wouldn't hurt.

Pros

Good money for recent college grads, you can make 60k if you work hard

Cons

Long hours, physical cold calling

Advice to Senior Management

Allow other lead generation tools than business cards

Pros

It's a small company. Newer technicians can get experience in areas they wouldn't at a big company. All Cisco shop.

Cons

Very heavy workload. Low pay. Salary paid twice monthly? Poor training for Cbeyond specific systems/processes. Disorganized system for handling tickets.

Advice to Senior Management

Stop being cheap. Spend the money for training. Either pay your employees more money or give them better work conditions.

Pros

Fun Work environment
High paced
Younger co-workers
Descent Comission scale

Cons

Lack of caring for employees from management
cut throat
Sell sell sell or be fired.

Advice to Senior Management

they don't listen or care

Pros

Lots of opportunities to take on projects and present to management. As a woman in the workplace I appreciate all the guidance I've received from the senior level female leadership.

Cons

The company is still trying to grow from a small company into a larger one but is very good at taking criticism of that fact and trying to make it better.

Advice to Senior Management

Keep the lines of communication open not just within your department or line of reporting but between departments to facilitate problem solving and collaboration.

Pros

The work is hard, but it is well rewarded. I've been at the company for four years now, and I can honestly say that the opportunities for promotion are as good as I have ever seen anywhere. This is probably not the place for you if you want to coast and get paid for it. But if you want to work hard, learn a sales model that really works and be well rewarded for following it, this is the place to be.

Cons

There is no doubt that you are micromanaged for the first several months, but this is just because you are learning the system. As you pass the six month mark, you get more and more freedom.

Advice to Senior Management

Try to find a way to keep the sales model intact but reduce the micromanagement early in the process. It may be impossible to do, but you should try.

Pros

quick career path, great benefits, quick money and great sales experience/training

Cons

micro managed to a fault, what have you done for me lately type of management. long days with not enough balance from personal to work life

Advice to Senior Management

i would suggest a stronger communication between upper management all the way down to the outside and inside sales force

Pros

For an entry level outside sales position, Cbeyond can provide some excellent training and "trial-by-fire" experience, if you have the talent and work ethic. This position is definitely not for everyone, espcially if you do not have thick skin and tenacity, but for those willing to learn and work your butt off, it is a great place to make good money straight out of college and is an excellent jumping point into the rest of your sales career. The turnover rate is high, but mostly because they will hire inexperienced salespeople into a very tough sales enviornment. Also, best office culture for the 20-30 crowd...work hard, play harder. I worked there for 2.5 years, and they were some of the fondest of my professional career, but I saw a lot of people come and go that just couldn't hack it, or didn't care enough to try. If you can make it at CBeyond, you can make it anywhere.

Cons

Most people who start in outside sales don't know what they are getting into and think that just because they "like people" that they can sell. It is very much a sink-or-swim atmosphere, and if you aren't making your numbers, you won't last. On a daily basis, it feels like your territory is "saturated", but they can definitely be overcome. It is mostly outside cold-calling, and if you can't handle getting screamed at by a secretary or being escorted out of an office building by security for soliciting, then don't waste your time. You will definitely get your teeth kicked in, but if you can take it, you will do well.

Advice to Senior Management

Thanks. Working for CBeyond is what made me realize that I love sales and that few things pump me up more than a good ole' cold call close.