Cbeyond Reviews

Updated August 28, 2015
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3.1
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Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
233 Ratings

Pros
  • They offer a great sales training program (in 24 reviews)

  • Cbeyond gave me an opportunity to learn consultative solution selling as an entry-level employee (in 21 reviews)

Cons
  • Every day you are out there beating the bushes knocking on door to door of local businesses (in 11 reviews)

  • Terrible work-life balance and underpaid for the amount of wear and tear you put on your car (in 11 reviews)

More Pros and Cons

355 Employee Reviews

Sort: Popular Rating Date
  1. Tough, has problems, but good entry and good exp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in San Diego, CA
    Current Employee - Territory Sales Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cbeyond full-time (More than a year)

    Pros

    Young environment, solid training courses and continued development. Potential to move up in organization. Not a bad industry to start in and next tier jobs have easy ability to generate 100k on. Once you have your pipeline up and running after 8 months or so the job becomes very easy. You can minimally work and still produce.

    Cons

    Management young and inexperience. Burn and turn, hire, grind, and fire sales model. Demand long hours for success and promotion (at least initially). Big favorites game for promotions, house deals go to manager favorites. Gotta drink the cool-aide to move up.

    Advice to Management

    Its a tough industry so while the burn and turn sucks for the employee I think it is the best option for the company. Now that they are moving into more advanced products maybe they can begin to turn away from that model.


  2. Hardwork

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good training and Culture. Good work-life balance

    Cons

    Micromanaging-hardwork, Lots of Hot days getting kicked out of businesses


  3. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Edina, MN
    Former Employee - Senior Sales Executive in Edina, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    Tech model had potential as a point to point solution. They were one of a few in the industry that could provide this model.

    Cons

    Everything. The treatment of employees to the lack of go to market strategy was perplexing. A very old school approach (walk and knock) is not the way to to sell complex solutions to high end businesses.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Purchased by Birch; Department Eliminated

    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond full-time (More than a year)

    Pros

    Steady paycheck; Coworkers lots of fun, break room very convenient

    Cons

    Towards the end there was no direction. How can you have customers calling everyday and not be able to assist them because the "new" management doesn't communicate with you?

    Advice to Management

    Plan your takeovers with the customer in mind. Customer service shouldn't have to suffer because of anything happening internally.


  6. See Beyond all the BS

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun atmosphere, cool people, training alone got me a better job when I left

    Cons

    close,close,close,close..pushy sales techniques. long meetings. not enough freedom

    Advice to Management

    I sold because I was good...not because i listened to you in the morning meetings...let your salesmen/women sell..thats why you hired them. were not robots...


  7. Helpful (1)

    Arrogant, dysfunctional...dead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Due to all the cons, you could do about anything you needed or wanted, and that probably benefited the employees more often than the customer. Corporate version of the "Who's on First?" comedy routine. Yes, you felt bad for the people hurt by the sheer ineptitude, but it was hard to turn away from the slow motion train wreck that was CBEYOND.

    Cons

    Summary: "Always certain, seldom right" Poor technical understanding, decision making, organizational skills and communication all mixed together. No functional tracking, management or control on many absolutely critical pieces of the business. A light weight, trying be a heavy weight without going through the middle weights. They seemed quite sure they were the smartest guys in the room. They were wrong, the company is dead, sold for roughly the same amount as its annual revenue. Most, probably all of those poor decision makers are gone. Birch (will review them also), has taken over. Too early to see where they take this.

    Advice to Management

    What is there left to say? You tried to turn a Clipper into a Dreadnought by piling tons of weaponry on and telling everyone "I'm a Dreadnought!" How could anyone ever expect that to succeed? Please learn from this as you go forward.


  8. TSR Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great intro into the toughest cold calling gig around.

    Cons

    Dying sales model. Twelve hour days.

    Advice to Management

    Get with the times.


  9. Great place to learns ales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond full-time

    Pros

    - Good base salary - Training is good for fresh out of school entry-level sales reps

    Cons

    - Product is not competitive - Sales tactics can be a bit shady

    Advice to Management

    Keep up with current demands for products.


  10. Career Advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Cbeyond was a great place to work where your hardwork paid off in career advancement. They had excellent training and were constantly adding new products and features to sell.

    Cons

    Long Hours and demanding goals that could be difficult to achieve. Outside cold calling model was outdated.


  11. Billing Specialist / Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Atlanta, GA
    Former Employee - Billing Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family oriented company .great CFO that shared the wealth with bonus. Parties . incentives

    Cons

    Some management need more people skills

    Advice to Management

    No



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