Cbeyond

www.cbeyond.com
Employer Engaged

Cbeyond Reviews

Updated February 25, 2015
Updated February 25, 2015
330 Reviews
3.1
330 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
227 Ratings

Review Highlights

Pros
  • Company has strong sales training program and will prepare you for the "real world (in 24 reviews)

  • It has been a great opportunity for entry level experience into Cisco and telecom technologies (in 21 reviews)


Cons
  • Anyone who says long hours has a different point of view than I do (in 28 reviews)

  • Every day you are out there beating the bushes knocking on door to door of local businesses (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Steer Clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Pros

    None that I can think of

    Cons

    12 hour+ days, door to door sales in burned out territories

    Advice to ManagementAdvice

    The product is out of date and makes your customers miserable

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Hiring mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative III in Houston, TX
    Current Employee - Sales Representative III in Houston, TX

    I have been working at Cbeyond full-time (less than a year)

    Pros

    only positive - you get treated well if uou make a sale.

    Cons

    Horrible training, horrible managment, horrible product. Was told i could implement cloud solutions to smb market. Only given one zip code and couldnt take any fiber buildings. I could basically only sell to those who carry att uverse and comcast triple play of which our offerings were almost 10x the price. Theyve totally saturated the market with horrible customer experiences. I would get thrown out of buildings regularly by even memtioning their brand name. Sales amongst those in my group were minimal out of about 30 sales reps. They where going through a by out and laid everyone off within the three months that i was there. So i just chalk it up to wrong place wrong time.

    Advice to ManagementAdvice

    Get another brand name.....oh nice....welcome to Birch....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Beyond sux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA

    I worked at Cbeyond full-time (more than 5 years)

    Pros

    There are no pros to working for this company

    Cons

    Everything is a con about working for this company

    Advice to ManagementAdvice

    Quit

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Dysfunctional, ethically challenged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at Cbeyond full-time (less than a year)

    Pros

    none that I can think of-they simply cannto execute and they are arrogant and dishonest

    Cons

    Do not buy anything from them or Birch Communications

    Advice to ManagementAdvice

    Get out while you can

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Can Do Will Do Attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Denver, CO
    Current Employee - Anonymous in Denver, CO

    I have been working at Cbeyond full-time (less than a year)

    Pros

    The best reason to work anywhere is due to the stability of the organization/company.

    Cons

    Being promoted without prejudices or influential interference from bias individuals.

    Advice to ManagementAdvice

    To promote without prejudices or influences from bias individuals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    You feel like a glorified telemarketer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Representative in Seattle, WA
    Former Employee - Sales Representative in Seattle, WA

    I worked at Cbeyond full-time (less than a year)

    Pros

    It's a great opportunity to work with fun, driven individuals.

    Cons

    Terrible work-life balance and underpaid for the amount of wear and tear you put on your car.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Bad day a Cbeyond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DIrector of Cloud Services in Miami, FL
    Current Employee - DIrector of Cloud Services in Miami, FL

    I have been working at Cbeyond full-time (more than 3 years)

    Pros

    It was a great place to work until Birch Telecom Acquired it.

    Cons

    Within a week of Birch taking over Cebeyond, 350 people were fired without any warning, and with little to no severance pay, this is preview of things to come.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Sweat Shop Labor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cbeyond

    Pros

    good sales training
    product is good
    room to move up in the company if you can last longer than 6 months

    Cons

    12 hour days
    worked like a sweat shop
    high pressure sales environment
    buisness model flawed

    Advice to ManagementAdvice

    none

  10. 1 person found this helpful  

    Get the "old school" people out of Cbeyond ASAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Los Angeles, CA
    Current Employee - Senior Account Executive in Los Angeles, CA

    I have been working at Cbeyond full-time (more than a year)

    Pros

    There is a ton of training, almost everyday. It's on the technology and selling; if you pay attention you can learn a lot even if you have experience selling. The transition to the 2.0 model should have happened a few years ago because it makes more sense. There is very little door to door anymore, you need to be more strategic in prospecting. We seem to be on a good path, but who knows what will happen when we are acquired by Birch.

    Cons

    Upper management is nightmare. A lot of yelling at people, clear favoritism, will only train or support the people he likes, doesn't listen to anyone, ever.....just barks orders at us. Intimate and personal relationships with the sales managers is common and is justified by saying "mentoring" them, the list goes on. Every sales rep hates and tries to avoid upper management , but they are still here. Corporate turns a blind eye for some reason. It's just a matter of time before we start suing for all the HR violations.

    Advice to ManagementAdvice

    Start hiring people for management jobs from outside of the company. It's an old boys club and seriously stupid people with no skills get "brought up" (The Orange County upper management came up under old school VP's just because they are best friends). Corporate needs to come out and see what really goes on; we all hear how different the Atlanta office is and it's just not right the branch doesn't even resemble what this companies core values are.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Absolutely awful! There are no words to describe it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Technical Support/NOC in Atlanta, GA
    Former Employee - Tier I Technical Support/NOC in Atlanta, GA

    I worked at Cbeyond full-time (less than a year)

    Pros

    It's a job. Better than not eating at all (almost). Decent offices. Training was good. Good documentation on the services they provide.

    Cons

    You name it. This is the most awful company to work for. No common sense. Micromanaged to the absolute minute. Selling T1 lines (1.5mbs) in a world of cable Internet (200mbs). I couldn't get another job because practically every recruiter in Atlanta works with them and no one would hire me because it would endanger their contract. Thank goodness a friend of mine got me a direct hire role with his employer.

    I never got in trouble there. Never written up but I was threatened with it. Constantly. They have their procedures that you follow no matter what or they will fire you. No common sense. One particular issue I fixed without taking additional, unneeded steps and wasting time, only to be threatened with a write up and possibly not going permanent. Didn't matter that the client was fixed and had not called back in and it had been over a month since the call. Just one of many, many situations like this.

    HR is so clueless that in my exit interview, they were "shocked" when I told them how awful they were and how practically everyone on the floor that I knew felt the same, but were too scared to say anything because they might get a bad name there.

    I would rather kick puppies for a living than go back. 8 hours a day, 7 days a week. Kicking puppies. Think about that before you consider working here.

    Advice to ManagementAdvice

    None. They wouldn't listen while I was there, why would they listen now?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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