Cbeyond Reviews

Updated July 6, 2015
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3.1
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Recommend to a friend
Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
231 Ratings

Pros
  • They offer a great sales training program (in 24 reviews)

  • Cbeyond gave me an opportunity to learn consultative solution selling as an entry-level employee (in 21 reviews)

Cons
  • Every day you are out there beating the bushes knocking on door to door of local businesses (in 11 reviews)

  • Terrible work-life balance and underpaid for the amount of wear and tear you put on your car (in 11 reviews)

More Pros and Cons

348 Employee Reviews

Sort: Popular Rating Date
  1. Great place to learns ales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Good base salary
    - Training is good for fresh out of school entry-level sales reps

    Cons

    - Product is not competitive
    - Sales tactics can be a bit shady

    Advice to Management

    Keep up with current demands for products.


  2. Never been so happy to have been fired from a company before.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hiring Process was very easy.

    Cons

    Company was managed really bad.


  3. Career Advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Cbeyond

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Cbeyond was a great place to work where your hardwork paid off in career advancement. They had excellent training and were constantly adding new products and features to sell.

    Cons

    Long Hours and demanding goals that could be difficult to achieve. Outside cold calling model was outdated.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not So Good

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Cbeyond full-time

    Pros

    I liked the people I worked with (not management).
    Pay was good.

    Cons

    SLT constantly changed the way we were paid everytime they saw that we were making a lot of money (at least 4 changes in one year). They then changed how they determined if we are making our goals and never told us. Management also highly favored men and my boss in particular was very sexist.

    Advice to Management

    Do right by your employees and treat people fairly


  6. Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cbeyond full-time (More than a year)

    Pros

    Very good Training. Chance to improve and move up.

    Cons

    Some managers gave great false accounts about company then left.


  7. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If your fresh out of college with no experience, they will hire you.

    Cons

    Bunch of kids running the show. Unorganized and they expect way too much. You will tear up your car and they give you $0 car allowance.


  8. Billing Specialist / Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Atlanta, GA
    Former Employee - Billing Specialist in Atlanta, GA

    I worked at Cbeyond

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family oriented company .great CFO that shared the wealth with bonus. Parties . incentives

    Cons

    Some management need more people skills

    Advice to Management

    No


  9. what once was good turned to cliquish club-unbearable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Cbeyond

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    In the early years, people were friendly, helpful and not out to cut your throat. They helped you out

    Cons

    around 2012, in my experience,they hired hatchet men and women to fire 3/4ths of the department to make it a chocolate environment. Turned into a hostile environment. Mgmt got rid of a lot of productive people due to an unfounded racial complaint. Perhaps naacp got involved, hinted of protests, etc. They put people in positions that were really not qualified for due to race. Once fired, they put a do not re hire in your file. Very sad and not a good way to run a company.

    Advice to Management

    Birch needs to re assess their hiring policies and hire back the productive people. The heck with diversity and race. If they cannot do the job, they should not be hired. THAT was Cbeyond's downfall in my opinion.


  10. Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Pros

    Great pay, excellent management team

    Cons

    Was bought out by Birch


  11. expectations not met

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    best in class sales training for inexperienced people wanting to learn aggressive sales with very good earning potential and good benefits. Other companies seeking experienced sales people seek out candidates from this company.

    Cons

    very high stress during training which continues after probation with aggressive daily, weekly and monthly performance goals resulting in high turnover

    Advice to Management

    opportunity loss: overly aggressive sales tactics burns potential customers, reducing the opportunity pool for the future sales persons assigned to the territory, with a downward arithmetic progression.



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