Celebrity Cruises

www.celebritycruises.com

Celebrity Cruises Reviews

Updated November 28, 2014
Updated November 28, 2014
55 Reviews
3.7
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael Bayley
12 Ratings

Review Highlights

Pros
  • Travel the world, meet interesting people, work with people from over 70 different countries (in 4 reviews)

  • fun, see the world, work-life balance (in 3 reviews)


Cons
  • Six and eight months contract far away from home without day off (in 3 reviews)

  • A lot of miserable crew members that you can be stick with for over 6 months (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Celebrity Wichita

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Sales Representative in Wichita, KS
    Former Employee - Reservation Sales Representative in Wichita, KS

    I worked at Celebrity Cruises full-time (more than 8 years)

    Pros

    Good benefits, compensation is okay

    Cons

    Sales training needs help, as some need help

    Advice to ManagementAdvice

    Consider a workplace similar to when Mikel Semler was alive and director of the center.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Good people, unrealistic goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shoreside in Miami, FL
    Current Employee - Shoreside in Miami, FL

    I have been working at Celebrity Cruises full-time (more than a year)

    Pros

    Smart people
    Excellent product
    Committed staff
    Good benefits

    Cons

    Unrealistic expectations
    Insufficient staff
    Enterprise bureaucracy
    Chronic technical problems

    Advice to ManagementAdvice

    Set your people up for success. Get out of their way. Appreciate their expertise. Don't force so many meetings. Modernize your mindset, looking to successful brands outside of the cruise industry for inspiration.

    Positive Outlook
    No opinion of CEO
  3.  

    Life is good at Celebrity Cruises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Relations Officer in Miami, FL
    Current Employee - Guest Relations Officer in Miami, FL

    I have been working at Celebrity Cruises as a contractor (more than 3 years)

    Pros

    Great benefits, ideal place to build a career, exciting market

    Cons

    It is a big company so you're easily replaceable. Just follow the rules.

    Advice to ManagementAdvice

    Management is sometimes chosen without proper screening. A lot of them are authoritarian and don't know to listen.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Visibility Opportunities - Authoritarian Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Celebrity Cruises full-time

    Pros

    Challenging work environment where skills are honed every day. Opportunity to participate and contribute to high-visibility initiatives
    The company attempts to support employees by providing on-site fitness, clinic and child-care facilities.

    Cons

    The company is very revenue-driven, allowing for leaders to push their employees to their limits regardless of their personal lives. From the shareholder perspective, the current CEO is pushing the company in the right direction at the expense of increasing turnover. Human capital is not valued at Celebrity Cruises

    Advice to ManagementAdvice

    Along with making sure the company is profitable, it is also important to value your most important asset: your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Amazing company, awesome product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Boston, MA
    Former Employee - Marketing Manager in Boston, MA

    I worked at Celebrity Cruises full-time (more than a year)

    Pros

    The top management at the company is totally approachable. The company hires super talented people and they are completely innovative. Pay is fantastic, culture is phenomenal. I loved the company.

    Cons

    Too many promos in the market. Too much shooting from the hip and running before waking.

    Advice to ManagementAdvice

    Management is awesome - very approachable. Like I said, give things time and don't try to run before you walk.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work, awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Guest Relations Advocate in Wichita, KS
    Current Employee - Corporate Guest Relations Advocate in Wichita, KS

    I have been working at Celebrity Cruises full-time (more than 3 years)

    Pros

    A company that listens to their guests and employees. I am very proud to have worked or this company. The only reason that I am no longer going to be an employee is that my husband received a promotion and we had to move across the country.

    Cons

    No cons that I can think of, work hard and you get what you put into it, just like any other job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to learn and improve your skills! Fantastic lifetime experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Waiter in Miami, FL
    Former Employee - Assistant Waiter in Miami, FL

    I worked at Celebrity Cruises as a contractor (less than a year)

    Pros

    Company cares a lot for employee training; I like their STAR policy, definitely something which anyone can apply in every business. Great working conditions and crew friendly approach

    Cons

    Hard work, but that is something you cannot avoid on cruise companies.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Celebrity Cruises full-time (more than 10 years)

    Pros

    A company that offers rewards and great experiences. Awesome product. Long term employment and great benefits.

    Cons

    Company has changed in last two years. Upper management buries issues so they don't come to light. A lot of favoritism and hard to get promotions. Who you know

    Advice to ManagementAdvice

    Invest more time in one on one with employees. Train your directors to have better people skills. Be fair....HR needs to look at all points of view and do research before a decision is made.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Tavel, inconsistant management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior AV Technician in Miami, FL
    Former Employee - Senior AV Technician in Miami, FL

    I worked at Celebrity Cruises as a contractor (less than a year)

    Pros

    Travel... see the world! Good food, friends and comrades for life! Great deals on travel and sightseeing in ports, if you can get off the ship.

    Cons

    Inconsistent and moody shipboard management. Recruiting / shoreside management has little to nothing to do with shipboard management, and once you've signed on, it's too late to realize that.

    Advice to ManagementAdvice

    A well rested employee is a better employee, than an employee that has worked 302 hours in a month.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Life changing, with a few draw backs that prevent any permanent desires with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Entertainment in Miami, FL
    Current Employee - Entertainment in Miami, FL

    I have been working at Celebrity Cruises as a contractor (more than 5 years)

    Pros

    Travel the world, meet interesting people, work with people from over 70 different countries. You don't have to worry about any bills, food, or housing.

    Cons

    Lack of freedom due to strict rules that are always interpreted differently by all of your superiors. Language barrier with different departments and superiors. Expensive to contact friends and family at home. A lot of miserable crew members that you can be stick with for over 6 months.

    Advice to ManagementAdvice

    Mandatory communications degree/classes done by 3rd party company.

    Doesn't Recommend
    Disapproves of CEO

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