Cengage Learning Reviews

Updated June 13, 2015
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3.5
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Cengage Learning CEO Michael Hansen
Michael Hansen
18 Ratings

Pros
  • excellent for people looking for a job that offers work-life balance (in 56 reviews)

  • Excellent work life balance & ability to work from home (in 15 reviews)

Cons
  • Upper management at MS needs to get on board with what our CEO is trying to do (in 37 reviews)

  • Company appears to be moving towards less flexibility with work-from-home arrangements (in 15 reviews)

More Pros and Cons

32 Employee Reviews

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  1. Helpful (1)

    Leaarning Edge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Farmington Hills, MI
    Former Employee - Research Associate in Farmington Hills, MI

    I worked at Cengage Learning full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    People were pleasant to work with; sat at a desk with computer and own phone, was able to listen to music while working. They also had flex time schedule.

    Cons

    Company got bought out and I wasn't hired in. Sometimes was asked to work overtime at the last minute but that didn't really bother me too much.

    Advice to Management

    Keep the best hard workers and let go of the ones who are lackadaisical. Other than that keep up the great work, brcause the environment was definitely nice to work in.


  2. Helpful (3)

    A good place to get your start in the business world

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Content Production Project Manager in Farmington Hills, MI
    Former Employee - Digital Content Production Project Manager in Farmington Hills, MI

    I worked at Cengage Learning full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    A decent work/life balance, and a great vision of the future of the business from senior management.

    Cons

    Lower than industry pay, few opportunities for real advancement, and no continuing learning opportunities.

    Advice to Management

    Get middle management on board with your vision, it isn't being translated well.


  3. Helpful (1)

    great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Associate Account Manager in Farmington Hills, MI
    Former Employee - Associate Account Manager in Farmington Hills, MI

    I worked at Cengage Learning full-time (More than a year)

    Pros

    Management was positive and always worked toward promotions

    Cons

    Company was going though changes at my time of employment


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  5. Helpful (15)

    Organization can't find its way through the electronic publishing maze.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editorial in Farmington Hills, MI
    Current Employee - Editorial in Farmington Hills, MI

    I have been working at Cengage Learning

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People, job is stimulating and you can feel productive

    Cons

    So many management reorgs in the last decade it'll make your head spin.

    Advice to Management

    Study the market, make decisions in a timely manner, commit to a path, seek advice from the people who actually do the work.


  6. Helpful (12)

    Good place to work depending on the department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Farmington Hills, MI
    Current Employee - Project Manager in Farmington Hills, MI

    I have been working at Cengage Learning full-time (More than 3 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    The work is challenging and the focus on process improvement keeps it interesting and competitive. CL is a very talented org, and is rebounding from Chapter 11 with renewed energy.

    Cons

    Departments vary drastically with regard to policies, i.e. working from home, flexing in/out, coverage when taking time off, etc. Within the departments, how managers carryout those policies varies drastically too. So, if you are in the most rigid dept with the most rigid boss.....you are miserable, though you may enjoy the actual work you do.

    Advice to Management

    Survey employees more, take it to heart, and pinpoint inconsistencies in management, and regulate policies to create fairness. Pay more attention to intangible benefits such as employee morale.


  7. Helpful (11)

    Mediocre software development environments with great potential, being wasted.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Farmington Hills, MI
    Current Employee - Director in Farmington Hills, MI

    I have been working at Cengage Learning full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedules, great colleagues and a cool mission, creating educational technology for instructors and students

    Cons

    Leadership is very out of touch with what is really going on with the people who do the work

    Advice to Management

    Spend more time with people who do the work


  8. Helpful (4)

    Good employees and well-meaning leadership burdened by legacy business models

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington Hills, MI
    Current Employee - Anonymous Employee in Farmington Hills, MI

    I have been working at Cengage Learning full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I find Cengage Learning very motivating. Employees and teams are encouraged to be creative and exercise their best judgement, and are generally supported when they do so. Many employees participate in internal and external learning activities, and most teams are proud to contribute to educational content and solutions. The current executive team has placed a high priority on delighting the student user and the importance of digital solutions. Compensation and benefits are also satisfactory.

    Cons

    Cengage Learning is one of three large established players in an industry which is rapidly evolving, and the company spends too much time, money, and effort preserving the existing print textbook business (which continues to decline) rather than the growing digital business (which requires a more mature understanding of customer satisfaction). Cengage product teams generally believe that their content is more important than ease of use, and they regularly ignore the threats posed by entrepreneurs in the education field.

    Advice to Management

    Retraining hundreds of print product managers to become software solution innovators was an admirable goal, but it only succeeded in pockets. The several dozen software development managers that have been hired recently are dramatically outnumbered, and most product teams are making rookie software development mistakes which will be expensive to correct. Reward those who were not afraid to innovate and give them the time and clearing they need for their new business models to flourish.


  9. Helpful (10)

    Great Colleagues, But Upper Management Needs To Make A Sincere Effort In Connecting With Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Farmington Hills, MI
    Former Employee - Anonymous Employee in Farmington Hills, MI

    I worked at Cengage Learning full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    My colleagues in editorial, production, and rights & permissions were dedicated people who were passionate about the products they produced. The Corporation does offer excellent benefit packages, etc.

    Cons

    The norm at Cengage Learning, particularly in editorial, is relying on skeletal staff who are responsible for a ridiculously high volume of projects. Some vendors, especially those who took over the rights & permissions work, obviously do not have the expertise or background in copyright law.

    Upper management tends to change workflows and processes without consulting staff who do the actual work. Their decisions make the daily work more difficult, in my opinion.

    Advice to Management

    Please make a sincere effort to connect and communicate with staff, and stop being passive-aggressive.


  10. Helpful (5)

    A Company Trying to Adapt to Shifting Markets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Farmington Hills, MI
    Former Employee - Editor in Farmington Hills, MI

    I worked at Cengage Learning full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The benefits were good. Coworkers were great.

    Cons

    Lack of upward advancement opportunities. Management levels are at cross-purposes with each other. It is unclear where the industry is heading.

    Advice to Management

    Keep breaking down barriers to communication and creating an open and accountable workplace. There are still dysfunctional, ineffective, CYA pockets at CL.


  11. Helpful (5)

    Despite the economy over the past ten years, this has been a pretty good place.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington Hills, MI
    Current Employee - Anonymous Employee in Farmington Hills, MI

    I have been working at Cengage Learning full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I have been with the company for more than 10 years and have had the best coworkers in all of the departments I have worked in. Middle management is variable, some managers were great, some not so much. Work/life balance is pretty good. Benefits are industry standard. We've been through a lot of CEOs and a bankruptcy, but it seems we're on the right track. It's not smooth sailing, but employees are slowly becoming cautiously optimistic.

    Cons

    In the last department I was in management rewarded the "schmoozers" who actually did very little work, and ignored those who quietly got a whole lot of work done, but in other departments the managers actually knew who was doing the work and really appreciated them with any means at their disposal. (Decent raises was not at their disposal.)

    Advice to Management

    Change the PTM. The way it is used now, Abraham Lincoln would have a goal of "end Civil War" and would have gotten a "meets expectations". Find a way to make goal that are hard to attain, and really deserve recognition stand out from those smaller more basic goals.



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