Centene Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 29 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 19 ratings
Chairman and CEO |
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Pros
Salary, benefits, time off was excellent!
Cons
More training opportunities to learn other areas
Pros
Health/Dental/Vision, On-Site healthcare, Nice Cafe
Cons
Stressful environment: noisy, glass cube walls, somewhat chaotic.
I will probably only be here a short time. I wouldnt consider Centene to be a place where you would have a long time "career". From what I have seen so far there doesnt seem to be many long time employee's left.
Advice to Senior Management
Should work on making it not so obvious how little management cares about its employees.
Pros
This company is actually experiencing growth when many companies are struggling. Good Medical, Dental and Vision benefits as well as annual performance bonuses.
Cons
Absolutely No concern for employee's obligations outside of work. Working over a holiday is a common occurrence. Management pretends to care about employees sacrificing family in favor of work but their actions speak to the contrary.
Internal customer service is extremely poor. Expect to get the run around if you need assistance from another group/department within the company.
Lack of recognition. Any work experience gained outside of this company is ignored.
Advice to Senior Management
Make people accountable for their work. Stop rewarding incompetent employees simply because of their tenure. Do some research about changing the culture of a 'toxic workplace'.
Pros
The benefits are fairly good, but they diminish every year. (Last year they discontinued spouse health insurance if they could be covered by another company, no matter how expensive or horrible the benefits were).
Co-workers on your same level are typically good to work with and support each other in a team environment with mutual respect and support.
Some members of management and executive management are very knowledgeable
Cons
You are managed by intimidation and fear.
Although Centene preaches work/life balance, there is absolutely none. The company comes first, not your personal life or family.
There is absolutely no "kudos" on a job well done, but plenty of criticism for any small mistake and/or things that happen that are beyond your control.
Philosophy - Out with the old/in with the new. Bring in a new "Golden Child", and your job goes away. New blood is the way to go.
You will work so many hours and eventually "burn out”. Your physical and mental health will be in jeopardy. (Maybe that is why they now have a clinic on-site)
Hidden agendas - Rampant.
Management talks out of both sides of their mouths. They will tell you one thing, but completely do something else.
HR is a joke.
Turnover is amazingly high!
Advice to Senior Management
Listen to what your employees have to say. Try to fix morale by lifting them up, not bashing them for every little thing. Quit telling them they are "lucky to have a job", and instead support them when they need help and advice. Constructive coaching is always a good way to go.
Senior Management - get rid of the CEO's, VP's, and Managers that are causing the revolving door of people leaving. Reduce turnover!
Retaining good current employees is a more economical way to go than constantly training new people.
Pros
For the area, Centene is a good place to work with really good benefits. If you are looking for a career, there are many chances for promotions within the company.
Cons
The downside is the level of achievement you are required to make to even remain in a neutral position and keep your job!
Advice to Senior Management
My advice to management would be to listen to your workers and supervisors when they come to you with solutions to minor and major problems.
Pros
Good Benefits - Insurance and Days off. Although, health insurance doesn't cover your spouse if their employer offers benefits. (More and more companies are doing this these days.)
Bonus. Sometimes.
Cons
To move up within the company, it's not "what you know, but who you know."
Most managers are not qualified for their positions; see above comment. Ideas are ignored if coming from current employees, but bring in someone from the outside who has the same ideas as you (and will also get paid twice as much as you) and only then will management listen.
This is a small company that hit a very large growth spurt and was not ready for it. Expectations among employees is very high, causing burnout and low morale. There is very high turnover.
The HR department leaves something to be desired. Ask a question and you'll get two different answers from two different people or maybe even the same person!
Training? Depending on who your manager is, you might get adequate training. But be prepared-- employees are running on empty and just don't have time to care.
Advice to Senior Management
Listen to your employees and keep an open mind. When we say we need help, we need it. Don't expect us to work 80 hr. weeks and not get burnt out. Don't let your "title" get the best of you. At one time you were just like anyone else.
Pros
It's a health plan and subsequently has excellent health insurance benefits. Health care industry in general is strong.
Cons
Silos. Not a lot of cross-functional communication within the ranks. Authoritarian leadership style - comes down from corporate. A lot of stick and not much carrot. Pay is lower than at other places I have worked.
Advice to Senior Management
Empower your employees. Show some gratitude and appreciation.
Pros
Better than average salary and benefits.
Cons
Lack of deserved recognition, favoritism, advancement based on personal bias and/or favoritism
Advice to Senior Management
Time to turn over management and look back in history at where the successes really were.
Pros
New business. Always plenty of new challenges. New applications. And I alwyas believed in what Centene's mission was. "Better health care at a lower cost". We provided health benefits for people that might not have had access to health care. I was proud to work for them.
Cons
Too many chiefs and not enough indians. They have 3 project managers for every one person that is d oing the work, A lot of people planning..and not so many people to do the work that is required The other comments are correct...It's a total kiss butt environment.
Advice to Senior Management
Centene was a different place 10 yrs ago. You have too many managers and Project Managers....no one who really knows the business..and believes in this company. 10 yrs ago Michael came to the office with his son on Thanksgiving day when most of IT was working...it would never happen now. He's lost his connection to the company/\.
Pros
Pay is pretty good
Benefits are pretty good
Cenkare health clinic is an awesome benefit for workers and family
Wellness programs
healthy cafeteria
Cons
communication at times
lack of guidance at time
Long hours
No feedback on projects worked on
sometimes its a quiet and cold environment on certain floors
Advice to Senior Management
communication with staff - more interaction- In order for new staff to feel embraced more interaction needs to occur- sometimes it is the small things that make a difference
