Center for Urban Community Service (CUCS)

  www.cucs.org
  www.cucs.org
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Center for Urban Community Service (CUCS) Reviews

Updated August 10, 2014
Updated August 10, 2014
6 Reviews
3.7
6 Reviews
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Tony Hannigan
1 Rating

Employee Reviews

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  1.  

    Really nice people and meaningful work, has issues common to non-profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Activities  in  New York, NY
    Former Employee - Activities in New York, NY

    I worked at Center for Urban Community Service (CUCS) full-time for more than a year

    Pros

    Great people, really compassionate, meaningful work, opportunity to do trainings at CUCS Institute, great benefits.

    Cons

    Same issues that non-profits often have; not the highest salaries, a lot of red tape which has more to do with the entire social services system rather than CUCS itself.

    Advice to ManagementAdvice

    Would be great if supervisors were given feedback on how to manage employees since performance reviews were always given one way.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Doing great work for homeless & disadvantaged individuals & families.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  New York, NY
    Former Employee - Manager in New York, NY

    I worked at Center for Urban Community Service (CUCS) full-time for more than a year

    Pros

    They really value work/life balance and have been complimentary over successes. They utilize measures to provide great service and research to refine and innovate the human services industry. They provide direct services across NYC & work with human service agencies in developing and implementing their programs through training & consulting from coast to coast.

    Cons

    They work very closely with government and that culture can easily rub off on a non-profit. The organization can be siloed and would benefit from breaking down those barriers.

    Advice to ManagementAdvice

    Continue to be open to new ideas and think about culture because it eventually causes issues for even the most well established organizations.

    Recommends
    Neutral Outlook
  3.  

    Not a bad place to start your social work career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Worker I  in  New York, NY
    Current Employee - Social Worker I in New York, NY

    I have been working at Center for Urban Community Service (CUCS) full-time for less than a year

    Pros

    Team environment, lots of training, slow adjustment to job, friendly staff, competitive pay for entry MSW position (includes clinical supervision toward LCSW), clear career path for social workers to become supervisors and managers

    Cons

    Difficult for non MSWs to advance, focus on paperwork, slow computers and digital paperwork system. Little distinction between social workers and case managers.

    Advice to ManagementAdvice

    Staff need new computers!

    Recommends
    Neutral Outlook
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  5.  

    Fabulous employer, competent staff, great service provision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Administrative Director  in  New York, NY
    Former Employee - Administrative Director in New York, NY

    I worked at Center for Urban Community Service (CUCS)

    Pros

    Senior management is highly competent, ethical, committed, and accessible. The quality of programs is top notch. Salaries are higher than other Social Service agencies and expectations are high. I had to go on medical leave due to cancer, and the care and treatment I received during this ordeal was amazing; particularly given that I'd not worked there that long. I can't recommend the agency enough.

    Cons

    The downsides are really more of a downside of working in social services in general, lower pay than other fields, constantly dealing with human suffering, vicarious trauma. However, if one IS to work in the field, this is one of the best places to do so.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
  6.  

    so much potential, just needs better management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Center for Urban Community Service (CUCS)

    Pros

    interesting place to work, decent salary for recent MSW grads.

    Cons

    one word, management! you are often supervised by people that are ill equipped to be in their role. not all but many either have had no training in being a supervisor or have no idea what work you do, or both. too much focus on paperwork and meeting funding requirements, not enough focus on staff development and assisting staff with managing their workload. burnout is a serious but under addressed issue here.

    Advice to ManagementAdvice

    treat your staff well and the rest will fall into place.

  7. 3 people found this helpful  

    Underpaid and little perks in comparison to other orgnanizations who provide similar services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager  in  New York, NY
    Current Employee - Case Manager in New York, NY

    I have been working at Center for Urban Community Service (CUCS)

    Pros

    They do important work in serving the community. Programs offered to consumers are excellent.

    Cons

    Mostly require MSW for promotions and positions, other social service-orientated degrees are not recognized (ie, education, psychology, sociology, public administration). Credentialing is awkward and previous experience in the field not recognized. Masters degree with little experience outweighed many years of experience and a bachelors and graduate studies in process. As a graduate student, little was done in assisting with my education despite policies in the handbook. No tuition assistance if degree is not MSW.

    Advice to ManagementAdvice

    Provide an overhaul to agency policies. Diversify education requirements, not just MSW- especially if not directly involved in clinical service provision. Recognize that a masters degree is great but experience is better. Combining a masters degree with experience even greater yet. Have worked with individuals who do not possess real world experience in the human service nonprofit field and are given leadership positions soley because they possess a masters degree- totally inefficient. For an agency with diverse sources of funding, staff is poorly compensated. Unless of course you are a board member.

    Doesn't Recommend

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