CenterLight Health System

www.centerlight.org
Profile Unclaimed

CenterLight Health System Reviews

Updated February 27, 2015
Updated February 27, 2015
21 Reviews
2.5
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael S. Fassler
9 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Enjoyed my work, the mission, but poor communication from the top kept all of us on edge as company fortunes declined.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bronx, NY
    Former Employee - Manager in Bronx, NY

    I worked at CenterLight Health System full-time (more than 3 years)

    Pros

    Terrific corporate mission, pleasant HQ work environment, great coworkers, great benefits, good pay. I enjoyed the work, and I knew I was doing good for our members/patients.

    Cons

    Poor communication from the top, mismanagement of finances, repeated layoffs over the past year and a half, each time with a promise that there will be no more. Employee morale is low and good people are leaving before they lose their jobs.

    Advice to ManagementAdvice

    Tell the staff what is going on with the company. You used to have town hall meetings, which were very helpful. Even if the news is bad, employees deserve to know the state of their company and how this could affect them. This will also stop the constant rumors. Knowing for sure stops the speculation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Maintenance review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance in Bronx, NY
    Former Employee - Maintenance in Bronx, NY

    I worked at CenterLight Health System

    Pros

    Great training, great benefits, great pay, great human resources,

    Cons

    Worked in housing for not long at all ,Co workers are very cool just a bit in-considerate bout your feelings , its good pay and greatBenefits but before working ask your self is it worth it working with individuals that doesn't care bout your work ethic and how much work you put into it, overall the job is great, just be lucky if they like you and I saw couple illegal things.

    Advice to ManagementAdvice

    No advice to human resources or management they was very coorporative and helped me alot with everything and alot of things , very professional and made me feel comfortable.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - RN Care Manager in Bronx, NY
    Current Employee - RN Care Manager in Bronx, NY

    I have been working at CenterLight Health System full-time (less than a year)

    Pros

    Excellent benefits, salary. Warm, friendly, supportive colleagues.

    Cons

    Unstable, chaotic, unrealistic expectations. Going to work on a daily basis is like going to combat. It's impossible to get anything done because you are so busy putting out fires. Everyone's mental and physical health is at risk because it is so stressful. Management seems to be having a difficult time trying to but realistic systems/structure in place thus adding to the instability.

    Advice to ManagementAdvice

    Each caseload should be comprised of a nurse, social worker and team facilitator. They should brainstorm with other organizations that have successful MLTC programs. Additionally, a reliable documentation system would also help.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Downward spiral.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenterLight Health System full-time (more than 8 years)

    Pros

    Friendly, family organization. Great staff. A lot of management strive to help you dvelop and improve. Great work life balance. Benefits are excellent.

    Cons

    It's a shame, but this once great organization has lost its way. It used to be great, but senior managemenet seem to have fallen asleep over the last few months, ultimately leading to mass cuts resulting in many hard working and good people losing their jobs.
    No clear direction from senior management. Worryingly clueless at this critical stage.

    Advice to ManagementAdvice

    There's still time. Stand back and review the entire organization and not just specific areas. Joined up thinking is needed instead of working in a silo.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    CenterLight no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenterLight Health System full-time (more than a year)

    Pros

    You are generally not micro managed, which allows you to work as needed. Unfortunately the flip side of this, is that this is done this way, because of the lack of defined structure regarding those functional elements. No defined process, no P&P.

    Cons

    Seems as though in it's current state they are re-tooling the organization. Re-structuring for what appears to be assimilation by other entity. No structure in their process, no BPs, no ITIL, and upper management is ignorant of what is required for the functional elements to prove to be successful in task completion.

    Advice to ManagementAdvice

    no free advice here
    n/a

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Bronx, NY
    Current Employee - Management in Bronx, NY

    I have been working at CenterLight Health System full-time (more than 5 years)

    Pros

    Growth opportunities, work/life balance, healthcare & higher purpose.

    Cons

    Culture, technology, location, government oversight.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenterLight Health System

    Pros

    Good Benefits, Nice employees, Good Company to work with

    Cons

    Sometimes disorganized, lack of proper communication

  9.  

    Disapointed , Care Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Care Manager in Bronx, NY
    Current Employee - RN Care Manager in Bronx, NY

    I have been working at CenterLight Health System full-time (less than a year)

    Pros

    High salary, good benefits, parking

    Cons

    New management who only care about their title. No ethics, the elderly members are looked at as numbers, the management forces employees to work in an unethical manner. Who ever speaks up gets walked out as a crimimnal by security guard in front of other employees. Factory like environment. The case load is enourmous, the elderly members do not get the right care because management is using new hires to correct the problems which existed there for years before. Computer system is outdated, no compliance

    Advice to ManagementAdvice

    Respect the wonderful employees they are all professional and you may learn from them. A good manager makes emoloyees feel important, at CL
    Managers only care about looking important themselves. Quality is before quantity. Fix the system from inside out. Good luck

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Love my career choice but work experience at centerlight average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at CenterLight Health System full-time (more than 5 years)

    Pros

    Working with the elderly kepts you humble and grounded. It's a pleasure to learn from individuals that have truly experience life and can share wonderful stories with you.
    Staff is well compensated for the given area of occupation (i guess).
    Hours of operation is good.
    Work facilities are well kept.

    Cons

    Working at centerlight is an experience...Upper management can be fraudulent. I have seen some good managers forced to resign simply because an escape goat was needed. It is not clear what the true mission of the organization is really about (they read it to you but action speaks louder than words) While they talk about promoting from within it is difficult to move from non-managerial to managerial positions. I have worked there 7+ years and can attest to a high turnover, layoffs and burnout.

    Advice to ManagementAdvice

    My advice would be look at your mon-managerial employees that have grown professionally to better their careers and promote them when a position is available. Show appreciation to all staff that truly give 100% to the members and be consistent about it. Provide staff with appropriate resouces to do what is required of them...do not drain them to the point of burnout (because then you will end up with non-compliance issues). Be honest with your employees. And make the company better known to the community. No one knows what Centerlight is even with the name change!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Discouraging

    Current Employee - Nurse in New York, NY
    Current Employee - Nurse in New York, NY

    I have been working at CenterLight Health System full-time (more than 3 years)

    Pros

    Great friendly (for the most part) co-workers.
    Good benefit package.

    Cons

    Overtime on your own time: work load is HUMONGOUS however overtime is never approved.
    Too much paperwork which results in no time for the patients.
    Questionable management: hit or miss. Mostly miss.
    Disconnect in all departments. No structure.
    Constant threat of layoffs. Employees are the last ones to know about it.
    Very little care for patients. It's about money.
    Outdated working systems. Use of multiple systems that do not sync.
    No reward/encouragement system in place.
    Micromanagement is seems to be first to be tought to inexperienced management.
    Employees paying for "company organized" Christmas Party...... Enought said!

    Advice to ManagementAdvice

    Get out in the field and actually see your patients. And maybe care a little?
    Also, good employees don't stay long--no encouragement to work, just threatening techniques that filter out decent people an leave behind careless staff.
    Do employee evaluation based on skills and patient reviews rather than "productivity". Your most "productive" employees are those who cheat the patients of proper care.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

CenterLight Health System Photos

Day Center
Corp HDQ

+ Add Photo

Work at CenterLight Health System? Share Your Experiences

CenterLight Health System

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.