Central Desktop

  www.centraldesktop.com
  www.centraldesktop.com

Central Desktop Reviews

13 Reviews
2.8
13 Reviews
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Central Desktop CEO Isaac Garcia
Isaac Garcia
8 Ratings

Employee Reviews

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  1.  

    Great culture, fun environment, and start up feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Central Desktop full-time

    Pros

    Dynamic company with great team members.
    Mgmt is open to listening on how we can improve internal and external processes.
    Fun company events.
    Snacks,, lax dress code, and in a fun part of Pasadena.

    Cons

    Wish the two offices were combined
    Need more dept meeting updates

    Advice to ManagementAdvice

    Keep up the team building events and product development and innovation.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Hope is not a strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Central Desktop full-time (more than an year)

    Pros

    If you live in LA, are early in your career, and are looking for a stepping stone to something better in a year or two... this could be an option. There are some sharp folks that work there, but CD is a sinking ship.

    Cons

    Everyone wants to like this company and the CEO... but the reality is the company is a sinking ship and the CEO isn't the right person to lead a company (nice guy but over his head).

    New enterprise business is almost non existent, and current customers are not renewing their service at an alarming rate.

    Examples of weak leadership:

    - Hiring a large sales team (then firing 90% of them) before the solution has real traction (this fundamental error has occurred at least twice).
    - Constant changes in focus. 1. general collaboration solution. 2. Ad agency solution (oops it isn't a fit because of obvious holes in the solution). 3. Selling to marketing decision makers at large brands (because that's what others companies are doing).
    - No VP of Sales for 18 months and counting.
    - Zero trust within the company. CEO outwardly admits he doesn't trust salespeople (even though his background is sales).
    - Faux culture.
    .
    The solution at it's core is a "Poor Man's Sharepoint" and has no real area that it excels in... so it's up to the customer to determine their Use Case (good luck with that strategy).

    Advice to ManagementAdvice

    Bring in new Exec team, or sell the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I worked for CD for almost 2 years as a developer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Anaheim Hills, CA
    Former Employee - Software Developer in Anaheim Hills, CA

    I worked at Central Desktop full-time (more than an year)

    Pros

    Sophisticated development process. Knowledgeable and talented coworkers. This includes the management in the Orange County office (where I worked).

    Cons

    Performance metrics are opaque. Large project successes are rewarded, small successes are hard to quantify under anything other than a large project banner. Had little direct contact with the Pasedena office. Events often transpired I had no understanding of or knowledge of in the Company, throught the Pasedena office.

    Advice to ManagementAdvice

    I believe the company would be very different if the developers and support staff worked in closer proximity. I think the separation is beneficial.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    High hopes, lack of execution

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Central Desktop

    Pros

    Some really fun coworkers. Great location in Pasadena. One of the few SaaS companies in LA area. Product is decent.

    Cons

    Central desktop has very poor management. The product feels like it is always on the verge of something good, but never quite gets there. There isnt a lot of room for career growth and development

    Advice to ManagementAdvice

    Your company will live and die with your employees. Stop treating them as replaceable! Hire A players and listen to their ideas and feedback.

  6. 4 people found this helpful  

    Whoever said "Shiny on the outside, rotten on the inside" was right on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Central Desktop full-time

    Pros

    Fridge full of food and work life balance. I find it funny that the only real pros talked about in the different reviews is food and work life balance/location. All of the positive reviews were posted to help negate all of the candid reviews of what it is like to work here - notice how all of the positive reviews are also anonymous? Apparently people are in fear of persecution for saying nice things too about Central Desktop. If you love food and taking credit for other people's work and ideas, this is the spot for you! Otherwise, do yourself a favor and steer clear. I will say that there are some smart, nice people that work here though.

    Cons

    No real direction or management. Certain departments are all about micromanagement and others is like the blind leading the blind. This company has more churn with employees then Country Crock's butter. The company also likes to have meetings about meetings to setup more meetings. People just care about job titles here vs. getting the job done and hearing themselves talk. I have never seen so many directors, VP's, and managers for such a small company (they have scaled down on these titles a bit, but that can be attributed to turnover) The one "VP" only works part time - more evidence that it is just about job titles here.

    Advice to ManagementAdvice

    Figure out a way to better serve your customers and invest more into overall employee development. Also maybe quit taking vacations at the end of every quarter.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Definitely Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Central Desktop full-time (more than an year)

    Pros

    -Nice People in office

    -Perks (Insurance Coverage + Costco Snacks)

    Cons

    -Poor leadership.

    -Reactionary VS Innovative in Product and Internal Operations

    -Lack of accountability. Bad decision are made in all organizations, but this one has a history of making the same poor choices and the same reluctancy for correction.

    Advice to ManagementAdvice

    Not a bad company, but hard to describe as good or great. I took the title from other reviews, especially the one titled Highly Mediocre and generally agree with the other reviews (both good and bad ratings).

    Not bad, not great, just highly mediocre.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Fun times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Central Desktop full-time (more than an year)

    Pros

    Great culture, fun product, snacks and fridge full of snacks, and a casual environment.

    Cons

    When things get busy, they can go in overdrive. Sometimes it seems like they are not enough hours in a day but it is good to know you are in the trenches with the rest of the team.

    Advice to ManagementAdvice

    Continue to have more company all meetings. It's a good place for everybody to ask questions.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A great company that gave me a great opportunity. Love it there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support in Pasadena, CA
    Current Employee - Tech Support in Pasadena, CA

    I have been working at Central Desktop full-time (more than an year)

    Pros

    I worked there for almost 2 years and had a great experience. I didn't have a lot of experience for my job but the company gave me a chance to prove myself. I ended up leaving because my family moved to Northern California.

    One of the few B2B SaaS companies in the LA area.
    They are growing and have a good product.

    I liked the people I worked with - mostly a younger employee profile. Fun. Good camaraderie. Management wasn't always micromanaging us/me. Overall, everyone was very nice.

    The company does events once a quarter (paintball, scavenger hunts, bowling events, etc.) and small groups of us would get together on a regular basis too .

    The Management team cares and is always trying to improve communication with everyone. I could talk to the CEO anytime I wanted to.

    Cons

    There are two offices (one in Pasadena and another in Orange County) that made much of the engineering team distant.

    I wish they gave us more sick days.

    Need a bigger kitchen (although, they do keep it stocked with drinks, snacks and food)

    Advice to ManagementAdvice

    Having two separate floors and two separate offices makes it tough to "be fully aligned" - consolidate everyone together. Keep up the over-communication. Work hard to differentiate yourselves with more aggressive marketing.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Highly mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Central Desktop full-time

    Pros

    - Committed employees
    - Great Customer Support (manager + team)
    - Great location
    - Modern facility
    - Convenient parking

    Cons

    - Product as old as Cher. Regardless of how many UI facelifts it receives, it is outdated structurally and feature-wise.

    - None of the C-level Executives have MBAs. The CEO misspells basic words, inspires doubt, and is very good at hiring bad leaders.

    - Sr. Managers close to the C-level Executives easily get away with hiring/promoting their hardly qualified friends from previous gigs or close colleagues.

    - The overall management is unable (or unwilling) to retain and reward its talent (esp. in Engineering and sales)

    - The markting team is practically non-existent and socializes more than does actual work (and even that helps no one)

    - In an attempt to defibrillate the dying sales team, the company decided to resort to spamming prospective clients and its servers are on the verge of being blacklisted.

    - Worst of all, the management will never bear the cost of their mistakes. Never an apology or explanation why someone left or was fired. Ignorance and obtuse arrogance are ruining what could have been a great start-up.

    Advice to ManagementAdvice

    Please leave or sell the company ASAP

    Doesn't Recommend
    Negative Outlook
  11. 4 people found this helpful  

    Shiny on the outside, rotten on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Central Desktop full-time (more than an year)

    Pros

    Decent product (but in a crowded space, with nothing that clearly differentiates it from competition)

    Excellent customer service and commitment to keeping customers happy

    Mostly nice people (assuming the nice ones survived today's massive layoff)

    Cons

    Executive team that just wants to sell the company and cash out: unable to find additional angel investors, the company laid off approximately 1/3 of workforce December 2012.

    Poor strategy and execution in every department (except customer service): the management team consists mostly of former top contributors who don't know how to lead and inspire the people who report to them.

    Sales positions extremely unstable: presumably good sales reps, even ones who were heroes in previous quarters, are quietly and frequently given their walking papers. CEO sent profanity-laced excerpt from the movie Glengarry Glen Ross threatening any sales rep who didn't make quota with being fired as motivation during the last week of the quarter.

    Weak marketing: marketing department primarily concerned with branding and image, not with delivering leads to sales or results to the company.

    Engineering: no one can function without the direct involvement of CTO in every minor technical detail, from querying a database to pushing out a release. If he leaves the company, the company dies, end of story.

    HR has a great sales pitch: during the interview process, you will hear lots of shiny evidence that the company is profitable, growing, exciting, a great place to be. Don't be fooled.

    Advice to ManagementAdvice

    Either build a company that matters or sell out now

    Doesn't Recommend
    Negative Outlook

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