Central Pacific Bank Reviews

Updated July 7, 2015
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10 Employee Reviews

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  1. If you want to work for a company with great values and culture

    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI

    I have been working at Central Pacific Bank full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company really lives its values of TIES (Teamwork, Integrity and Exceptional Service). Employees have a strong voice through the annual employee satisfaction surveys.

    Cons

    The technology and operational areas are a little behind and need work.


  2. Commercial Banking Officer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Central Pacific Bank

    Pros

    Management is experienced in several areas

    Cons

    No succession plan for millenials, not salary competitive


  3. Helpful (1)

    Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Central Pacific Bank full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great training seminars. Great product base tailored to customer needs.

    Cons

    Pay is horrible. Sends you to training to expand your skill set, but gives small raises. Lots of lateral pay grades. Poor Branch Management. Lots of favoritism. Does not really care about employees. If you work for CPB, and you don't like getting decent pay or your nose is not brown-it DOES NOT...Work. For. You.

    Advice to Management

    Your high turn over rates are due to a lack of investment in your employees. Several branches need upgrades and attention to boost locations and sales.


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  5. It was a good learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Representative
    Former Employee - Customer Experience Representative

    I worked at Central Pacific Bank

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -Family like atmosphere in my department -Benefits -Vacation -Training

    Cons

    -Pay -Work stress -Leadership needed major improvement with workload, etc.


  6. Good company, but needs work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Central Pacific Bank

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Atmosphere is friendly and helpful. Staff members are willing to help one another on cross departmental issues. Great learning experience for newly graduated students looking to gain knowledge into both the banking and professional world.

    Cons

    There is little room for upward mobility without waiting around for someone to leave or get promoted. Staff is provided little training. It's a learn what you can on your own style of environment. Work/life balance is hard as there is a high demand for product with little to no resources.

    Advice to Management

    Provide more attention to staff.


  7. underwriter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Honolulu, HI
    Former Employee - Underwriter in Honolulu, HI

    I worked at Central Pacific Bank full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The people are really nice especially the CEO

    Cons

    Unorganized. Loan officers don't know anything about credit and unappreciative.

    Advice to Management

    Hire qualified people


  8. Great, family atmosphere!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Honolulu, HI
    Former Employee - Loan Officer in Honolulu, HI

    I worked at Central Pacific Bank full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I really enjoyed the warm, family-like environment that upper management tries very hard to impress upon the employees. It's very easy to get help from co-workers of other departments and everyone works well together towards a common goal.

    Cons

    The company's computer systems are a little dated and it's normally behind the latest technological trends. However, the company has begun measures to make itself more modern and automated.

    Advice to Management

    Keep doing what you've been doing, because it's working great!


  9. Resistance to change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Specialist in Honolulu, HI
    Former Employee - Human Resources Specialist in Honolulu, HI

    I worked at Central Pacific Bank full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Island culture. Family friendly. Excellent CEO. Customer focus. Risk averse culture. Japanese cultured bank. Beautiful people. Seniority is important at this bank.

    Cons

    Old technology. Old processes. Rule based policies. Very resistant to changes. Management has group think. Paper based processes. Management. Is very paternal. A 1950s work culture. Out of touch with modern technology. A culture that is afraid of change.

    Advice to Management

    Hire more mainland management.


  10. Overall, a great place to start a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Honolulu, HI
    Former Employee - Teller in Honolulu, HI

    I worked at Central Pacific Bank full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    From the get go employees are given a generous amount of paid days off and floating holidays. There's an employees club that sponsors events like a water park day and football tickets to a University of Hawaii football game. Working as a teller at CPB was my first full time job out of college and it seemed like my sales/referral goals and customer service goals were all very realistic and attainable.

    Cons

    Training and advancement opportunities are extremely limited. I was promised the chance to go to training classes to advance my career when I was hired and didn't get to actually go until more than a year later.

    Advice to Management

    Overall it was a good place to work and it looks great on a resume now, but there needs to be some improvement in terms of replacing employees who leave. Especially if it's predictable, like leaving due to pregnancy, it shouldn't take 4 or 5 months after the employee has left to find her replacement. Also, offer more training opportunities. It felt as though I had just a job and not a career.


  11. This is very interesting place to work with benefits for full-time workers.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI

    I worked at Central Pacific Bank

    Recommends
    Recommends

    Pros

    The staff are caring and understanding of your situation. There is a friendly environment where everyone attains their individual goals for profit and for solution.

    Cons

    Banks, in general, don't have the ideal operation hours for overnight and/or evening situations. This would be the only flaw in the system.

    Advice to Management

    The team at Central Pacific Bank offer an amazing resource to grow and learn in the banking industry. They offer competitive rates in the market and truly help to keep your business and personal accounts intact.



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