CenturyLink
2.9 of 5 608 reviews
www.centurylink.com Monroe, LA 5000+ Employees

CenturyLink Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.9 608 reviews

                             

60% Approve of the CEO

CenturyLink President & CEO Glen F. Post, III

Glen F. Post, III

(213 ratings)

48% of employees recommend this company to a friend
608 Employee Reviews
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Review Highlights

Pros:
  • "Good work-life balance at the organisation"
    in 41 reviews
  • "Decent pay and benefits package for former Qwest employees"
    in 23 reviews
Cons:
  • "Lay offs, can't get information out of upper management on anything important"
    in 29 reviews
  • "Eliminated many talented Qwest management in favor of the Monroe LA based click"
    in 20 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Disapproves of CEO

    1 person found this helpful  

    ok place to work in portland

    Anonymous Employee (Current Employee)

    Prosgood management but corp people are terrible

    Conshate the hq management theyre terrible

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Ever changing, competitive, technology environment

    Corporate Trainer (Current Employee)
    Salt Lake City, UT

    ProsI liked working there because I could move into higher positions. My job location featured a family environment with amazing coworkers.

    ConsIncreased job responsibilities without financial compensation. Decreased benefits including less contribution to my 401K.

    Advice to Senior ManagementInvest in your employees. Remember that they are the backbone of your business. Treat them well, and they will work hard for you.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Limited, but great experience

    Manager (Current Employee)
    Washington, DC

    ProsFlexible environment. Remote atmosphere.

    ConsVery little time off available because of work load.

    Advice to Senior ManagementCreate a better work life balance for your employees

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Professional environment

    Manager, Operations (Former Employee)
    Boise, ID

    ProsGood benefits, decent wages, local offices are very accommodating.

    ConsExecutive management still thinks and operates on "small business" model for making decisions. They will approve you to hire someone, then micromanage everything making the process 4-6 months.

    Advice to Senior ManagementTrust the managers you hired to make the decisions you hired them to make.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Good Company though outdated..

    Anonymous Employee (Current Employee)

    ProsGood company benefits regarding leave and pay ..

    ConsLegacy telco , lots of old systems duplicate processes and massive bureaucratic approach.

    Advice to Senior ManagementRetire your old systems and build or buy new ones ..

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Great potential if better management

    Regional Sales Manager (Former Employee)
    Reston, VA

    ProsCenturylink has a strong portfolio of leading edge solutions

    ConsTheir 500 legacy telco systems can take up all your time trying to make them work. Depending on the branch you will have no work life balance or flexibility to telework/remote work.

    Advice to Senior ManagementInvest in a unified system that can take a sales from start to close

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    • Culture & Values
           
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    Basically a good place to work and advance a career.

    Anonymous Employee (Former Employee)

    ProsThere are opportunities to advance your career without leaving the company. This allows for gaining experience, increasing your earnings while staying with the same company and, sometimes without moving across the country. Yet moving to other cities is frequently an option and can also be a benefit for employees wishing to relocate.

    ConsDuring my employment there were several acquisitions. These always present challenges at any company. Both employees and senior management need to recognize this and prepare for these challenges prior to taking on any additional acquisitions. Everyone needs to realize they are capable of adjusting to new processes, procedures, benefits, etc. which may be the best option for the company versus having the attitude - That's not the way we did it before the acquisition.

    Advice to Senior ManagementThis company is extremely focused on diversity which is great. It could definitely benefit from defining a strong company culture and providing face-to-face training to encourage employees to understand and participate in behaviors that reflect the type of culture the company has chosen. The need for helping employees understand company culture has become more apparent with each acquisition.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Change is the key word- fast moving and daily learning

    Senior Account Manager (Current Employee)
    Denver, CO

    ProsThe Pro's are good team members,life long friends, technical knowledge and networking

    ConsChallenges consist of process working and difficult internal communication with in the organization

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

    Senior Analyst

    Senior Analyst (Former Employee)
    Denver, CO

    ProsOccasionally I could work from home, leave early, or otherwise take an afternoon off without having to request the flexibility days in advance.

    ConsThere is no career growth possible with this company unless you are willing to relocate to Louisiana. Women almost never got promoted, just given more work responsibilities. The benefits after the merger with Qwest were far below industry standard.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • Career Opportunities
           
    • Approves of CEO

     

    Great People, disastrous experience

    Sales (Former Employee)
    Las Cruces, NM

    ProsPeople I worked with and worked for were great
    Strong focus on business segment
    Compensation is good
    Best sales training I've ever had (The Real ABC's of Selling by SalesArtists)
    Upper management was fair

    ConsSystems didn't always work (multiple billing systems that didn't talk to each other)
    Main competition is internal (other sellers from other markets selling in your market/call centers)
    Poor capital investment in my territory
    High turnover in local and middle management
    My job description changed three times in my first year
    Micro-management
    Low-morale

    Advice to Senior ManagementCompetition is fierce. Support your local sales reps. Allow local sales people to sell to local prospects that are assigned to out-of town reps. If the prospect isn't being called on by their assigned rep, allow someone else to close them. Allow sellers to partner with resellers to sell into accounts.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at CenturyLink reviews and ratings — including employee satisfaction and approval rating for CenturyLink CEO Glen F. Post, III. All 608 reviews posted anonymously by CenturyLink employees.