CenturyLink Reviews

Updated September 12, 2014
Updated September 12, 2014
672 Reviews
3.0
672 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
242 Ratings

Review Highlights

Pros
  • Good work life balance, reasonable managers at the local level, good people to work with (in 50 reviews)

  • Decent pay and benefits package for former Qwest employees (in 20 reviews)


Cons
  • Lay offs, can't get information out of upper management on anything important (in 32 reviews)

  • No Career advancement unless you want to move to Monroe LA even then it is unlikey (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II  in  Dublin, OH
    Current Employee - Software Developer II in Dublin, OH

    I have been working at CenturyLink as a contractor for more than 3 years

    Pros

    Good work environment is the pro

    Cons

    Too much work is the con

    Approves of CEO
  2.  

    Riddled with red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Denver, CO
    Current Employee - Project Manager in Denver, CO

    I have been working at CenturyLink full-time for less than a year

    Pros

    The company is stable and does focus on personal growth

    Cons

    A follower not an innovator

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support  in  San Francisco, CA
    Former Employee - Tech Support in San Francisco, CA

    I worked at CenturyLink part-time for more than 3 years

    Pros

    Great benefits
    Great office culture
    Strong management

    Cons

    The office politics are gruesome

    Advice to ManagementAdvice

    you're doing everything alright

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Sr Sales Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer - Pre Sales  in  Seattle, WA
    Current Employee - Sales Engineer - Pre Sales in Seattle, WA

    I have been working at CenturyLink full-time for more than 3 years

    Pros

    Lots of products. Tier 3 acquisition. SAVVIS portofolio

    Cons

    Blending all of the companies into one.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Comfortable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Denver, CO
    Current Employee - Software Engineer in Denver, CO

    I have been working at CenturyLink full-time for more than 8 years

    Pros

    Good pay and benefits, generally steady outlook for employment. Some flexibility in work schedule, mostly enjoyable co-workers.

    Cons

    IT, being a cost sink for the company, generally falls into the "Faster, Cheaper" paradigm when it comes to defining the point on the the engineering "Faster, Better, Cheaper" triangle. Too much focus on formal process rather than productivity enhancements and innovation. Somewhat limited opportunities for career growth, not much of the work is terribly technically interesting or cutting edge, and the challenges are mostly around dealing with a lot of process, budgeting and business interaction, and IGS. Currently, the only new FTE's are being hired in Monroe, LA.

    Advice to ManagementAdvice

    Provide opportunities for career growth and training, pare down formal process and bureaucracy, bring back some of the flexibility that's been lost over the last few years, control expenses more mindfully of the trade-offs involved, seek engineering talent not necessarily tied to Monroe. Provide incentive to, and make it easier to excel, by investing more in innovation and quality.

    Neutral Outlook
    No opinion of CEO
  7.  

    senior software developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink full-time for more than 10 years

    Pros

    Leadership promotes strong values, vacation time is good, pay is average, benefits are average.

    Cons

    Opportunities for anyone outside of Monroe, LA is very limited. Training opportunities are insufficient to allow me to keep up my skill set.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Career cut short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    Good pay and decent benefits.

    Cons

    More paper pushing every year...less opportunities to coach meaningfully and develop relationships with team.

  9.  

    Family Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II  in  Monroe, LA
    Current Employee - Software Developer II in Monroe, LA

    I have been working at CenturyLink full-time for less than a year

    Pros

    The men and women behind the reigns at CenturyLink really seem to have the well-being of the employees, community, and longevity of the business at heart.

    Cons

    If you're used to a faster paced development cycle, you might be a little frustrated. Some projects have a very long lifecycle, so switching gears from a faster environment may be a little frustrating at times.

    Advice to ManagementAdvice

    Keep up the good work. This is a special company with a lot of special people. Don't ever lose sight of that.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    OK Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Worker  in  Anoka, MN
    Current Employee - Current Worker in Anoka, MN

    I have been working at CenturyLink as a contractor for more than a year

    Pros

    Great co-worker and friends. Good experience. Flexible schedule and they don't have someone over constantly nagging at you.

    Cons

    Under pay for workload. Got train on something different from actual work given. Self learn from wrong training. Too many software to learn-very challenging, considering I have to self learn from first wrong training. Limited parking space.

    Advice to ManagementAdvice

    None for now!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Major stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Care Associate (Call Center) Inbound  in  Saint Paul, MN
    Current Employee - Sales and Care Associate (Call Center) Inbound in Saint Paul, MN

    I have been working at CenturyLink full-time for more than 10 years

    Pros

    Good benefits. If you require structure, excellent company to work for. The company is trying to expand it's offerings into the 21st century.

    Cons

    You always feel like big brother is watching over your shoulder. Objectives/goals/metrics used to measure performance change every time there is a change in upper management. Lateral movement is available, vertical movement is virtually nonexistant. The benefits package gets worse with every contract negotiation.

    Advice to ManagementAdvice

    Stop trying to make everyone into a robot.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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