CenturyLink Reviews

Updated March 26, 2015
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2.9
1,030 Reviews
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Recommend to a friend
Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
330 Ratings

Pros
  • Work life balance is good, because there is no work and free cab if you are in shift (in 80 reviews)

  • Good pay and benefits and a general level of professionalism (in 36 reviews)

Cons
  • Lay offs, can't get information out of upper management on anything important (in 42 reviews)

  • Eliminated many talented Qwest management in favor of the Monroe LA based click (in 26 reviews)

More Pros and Cons

Employee Reviews

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  1. It has been a great company to work for because it is stable work and in high demand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Field Service Technician in Tallahassee, FL
    Current Employee - Field Service Technician in Tallahassee, FL

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    I like being able to work out in the field without anyone looking over my shoulder. The pay is good and we are furnished with a work vehicle including gas. It is rewarding to have happy customers and to be able to install and repair the service we provide.

    Cons

    Having to work a lot of weekends is a bummer.

    Advice to ManagementAdvice

    I know the bottom line is important, keep the tech's happy and they will be productive. Micro-managing and pushing for more, more, more is not good.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Always changing, always staying the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    My team and direct manager has been constant, and we have been growing and developing new applications as a team. I work with some very smart, wonderful people who are dedicated to the success of our team, applications and company.

    Cons

    I first started with US West, which was then purchased by Qwest, which was then purchased by CenturyLink. With all these mergers there is always an effort to consolidate systems, and a flux of priorities, which gets tricky to figure out what to focus on, and takes time away from real work at times.

    Advice to ManagementAdvice

    There are many smart, intuitive people who know both the business and software side of things, that would have excellent input as to how to effectively integrate systems and appropriately architect solutions.

    Recommends
    Positive Outlook
    Approves of CEO
  3. CTL is a good company but maybe not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Denver, CO
    Former Employee - Manager in Denver, CO

    I worked at CenturyLink full-time (more than 10 years)

    Pros

    good people and work environment.

    Cons

    Very large and will need to downsize before profitable. only job opportunities are in Monroe LA

    Advice to ManagementAdvice

    Dont focus so much on monroe

    Recommends
    Neutral Outlook
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  5. As a first company CTL is absolutely professional Company to gain professional experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink

    Pros

    Work Environment is awesome and friendly

    Cons

    I could find a flaw with CTL Leads

    Advice to ManagementAdvice

    THey are doing absoultey wonderful.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Depends on your group

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    There are a lot of opportunities if you're willing to work for them, good people and culture

    Cons

    Get in their own way sometimes

    Advice to ManagementAdvice

    Be willing to change and improve

  7. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink full-time (more than a year)

    Pros

    Cutting edge technology.
    Senior leadership.
    Local management.

    Cons

    Long hours.
    Union involvement.
    Lack of training.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
  8. HR Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink

    Pros

    Pay was decent. Very friendly atmosphere.

    Cons

    Many of the higher-ups are close-minded and have low levels of education.

    Recommends
    Neutral Outlook
  9. Great Place to Work in the Midwest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Littleton, CO
    Former Employee - Senior Software Developer in Littleton, CO

    I worked at CenturyLink full-time (more than 8 years)

    Pros

    One of the best employers for a perfect work-life balance. Benefits are definitely industry standard if not better. Management is definitely focused towards growth.

    Cons

    While management is making every effort to switch to next-gen technology driving the business, the company has a lot of challenges from an integration standpoint that need to be resolved, primarily because the company as it stands today is the result of many many many successful mergers and acquisitions.

    Advice to ManagementAdvice

    If the management paid a little more attention to employees' growth aspirations, a lot of knowledge and dedication could have been retained.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    Great work culture. Great teamwork

    Cons

    Company pinching pennies bad lately

    Recommends
    Positive Outlook
    Approves of CEO
  11. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time (less than a year)

    Pros

    The people at CenturyLink are the true asset to the company.

    Cons

    Commission structure can take up to several months into the year to receive. This can nor happen. Help us help you.

    Advice to ManagementAdvice

    I enjoy working with good people. Most of the managers care about the employees and the ones that do not are found out and let go.

    Recommends
    Positive Outlook

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