Glassdoor is your free inside look at CenturyLink reviews and ratings — including employee satisfaction and approval rating for CenturyLink CEO Glen F. Post, III. All 292 reviews posted anonymously by CenturyLink employees.
CenturyLink Reviews
64% of the CEO
Glen F. Post, III
“Major Account Manager” /Reviews/Employee-Review-CenturyLink-RVW2667907.htm
Current Employee – New
Pros – potential good, it's a good work environment good sales engineers
Cons – mangaement and provisioning issues too many hands touching all theorder
2013-05-21 15:38 PDT
Helpful Review?
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No
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“great place to work” /Reviews/Employee-Review-CenturyLink-RVW2666618.htm
Current Employee – New
Pros – great hours, great management, they really care about your work life balance and time off
Cons – slow pace, low hourly pay, training could be revamped
2013-05-21 08:16 PDT
Helpful Review?
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No
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“Overall good place to work in a team setting.” /Reviews/Employee-Review-CenturyLink-RVW2639032.htm
Current APS in Denver, CO – New
Pros – Good Benefits (Health care, 401k, etc), stable company, and pays stock dividen
Cons – Some 2nd line managers are not willing to be mentors. Upper level management does not promote advancement opportunities.
Advice to Senior Management – Need to work on career advancement training and a mentoring program.
2013-05-10 20:42 PDT
Helpful Review?
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No
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“Still Union (at least for now)” /Reviews/Employee-Review-CenturyLink-RVW2624438.htm
Current Network Technician in Des Moines, IA
Pros – great pay, benefits, vacation, freedom in my work schedule to make my own decisions. First level management seems to "get it" most of the time.
Cons – work in all kinds of weather and customer premises (don't watch Hoarders!) Sr Management is non-existant or so out of touch with reality it sometimes hard to believe
Advice to Senior Management – Do the job before you judge
2013-05-06 11:45 PDT
Helpful Review?
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No
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“Good Company to Work for if you can be patient and willing to work” /Reviews/Employee-Review-CenturyLink-RVW2618409.htm
Current Sales
Pros – Come ready to work and make sales if you are a sales person. Pay is not bad and lots of incentives to earn extra money.
Cons – Mandatory OT, Pressure to make sales even when the company as a whole is down
2013-05-03 14:20 PDT
Helpful Review?
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No
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“Okay place to work” /Reviews/Employee-Review-CenturyLink-RVW2607704.htm
Former Major Account Manager in Winter Park, FL
Pros – They have great ambitions and outlok
Cons – THey have a very difficult time exicuting well. When escalated and if you are important engough to them you will get your problems resolved but it take a lot of intermal management buy in towonder if this is a career ending escalation when they need to go higher. This causes problems to take way too long to resolve. Executive Managment is not respected but rather feared making them not as approcahable as they maybe should be.
Advice to Senior Management – Learn that problems are solved by team work and co operation not blame. Enocourage people and support them to make aproiate decisons to satisfy customers and majke the escalation path claer and easy. Most times it is our issue denying it becuse you cannot find it mean you need more help.
2013-04-30 08:25 PDT
Helpful Review?
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No
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“A Good place to work” /Reviews/Employee-Review-CenturyLink-RVW2597696.htm
Current Employee
CenturyLink2013-04-26 10:50 PDT
Helpful Review?
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No
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“OK for now” /Reviews/Employee-Review-CenturyLink-RVW2591304.htm
Current Customer Support in Minneapolis, MN
Pros – I've worked for USWest/Qwest/CenturyLink for over 10 years. I enjoy my job. Just enough technical challenge and variety. I enjoy helping customers.
Cons – It's more about the storm clouds on the horizon. Leadership in Monroe wants to slash pay and benefits. They will try to break our union, either by using contractors or moving our jobs to Monroe.
Advice to Senior Management – Experienced people are more efficient and it directly affects the customer experience. That is a quality worth paying for. Go cheap and you will get cheap. No one likes talking to a machine, or a person that doesn't know their product or can't communicate properly.
2013-04-24 13:56 PDT
Helpful Review?
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No
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“Innound sales and Care Representative” /Reviews/Employee-Review-CenturyLink-RVW2588823.htm
Current Employee
Pros – Grieta Job. Lots of training. Can be rewarding at times
Cons – Focos to much on sales before The Customers need.
2013-04-23 20:53 PDT
Helpful Review?
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No
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“Still in pain after mergers” /Reviews/Employee-Review-CenturyLink-RVW2655375.htm
Former Employee – New
Pros – Lots of flexibility, work-life balance
Cons – Incredibly difficult to overcome us vs. them mentality, still feeling the pain of being acquired by CenturyTel.
Advice to Senior Management – You are loosing talent due to the low moral.
2013-05-16 18:12 PDT
Helpful Review?
Yes |
No
Problem with this review?
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