CenturyLink
2.9 of 5 497 reviews
www.centurylink.com Monroe, LA 5000+ Employees

CenturyLink Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

2.9 497 reviews

                             

63% Approve of the CEO

CenturyLink President & CEO Glen F. Post, III

Glen F. Post, III

(150 ratings)

49% of employees recommend this company to a friend
497 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work-life balance at the organisation"
    in 36 reviews
  • "Decent pay and benefits package for former Qwest employees"
    in 18 reviews
Cons:
  • "Lay offs, can't get information out of upper management on anything important"
    in 26 reviews
  • "Eliminated many talented Qwest management in favor of the Monroe LA based click"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

 

Excellent place to work

Complex Technician (Current Employee)
Kingwood, TX

I have been working at CenturyLink full-time for more than 5 years

ProsAmazing co-workers and management staff. Excellent pay and growth opportunities. The management here seems pretty dedicated at helping you grow your career. I would say anyone who has the opportunity to work for such a amazing company should count them selves lucky.

ConsUnless your willing to move, growth can be challenging at times due to the fact that when most people go to work for the company, they love it so much they refuse to leave the company until they retire.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Learning Environment

Senior Network Engineer (Current Employee)
Minneapolis, MN

I have been working at CenturyLink full-time for more than a year

ProsFlexible time off and work schedules. Everyday is a new learning oppurtunity.

ConsNothing I can think of

Yes, I would recommend this company to a friend

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AWESOME

Supervisor Plant Facilities (Current Employee)
West Valley City, UT

I have been working at CenturyLink full-time for more than 10 years

ProsPeople oriented, Company values and the Senior leadership team.

Consthey continuely ask you to Do more with less.

Advice to Senior ManagementEmpower employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Product Engineering

Director Product Engineering (Current Employee)
Chicago, IL

I have been working at CenturyLink full-time for more than 3 years

ProsThe Company and Sales Organization is superb!

ConsThere are too many competing priorities.

Advice to Senior ManagementBuild long term plans and direct actions to the end goals.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good

Sales and Care Associate (Call Center) Inbound (Current Employee)
Hope Mills, NC

I have been working at CenturyLink full-time for more than 5 years

ProsThe Pay is good money

ConsSales is hard to get

Advice to Senior ManagementMore training

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • No Opinion of CEO

 

Was great when Clarke ran the show

Field Technician (Current Employee)

I have been working at CenturyLink full-time for more than 10 years

Prospay and benefits, Awesome co-workers

ConsAlways a threat of layoffs, gives employees strain and lack of company pride

Advice to Senior ManagementDon't forget the rural areas that made this company what it is! Be more open on the layoffs!

No, I would not recommend this company to a friend

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just a job

Facilities Specialist (Former Employee)
Denver, CO

I worked at CenturyLink full-time for more than 10 years

Prospay the bills and good benefits.

Consno future or promotions or personal growth.

Advice to Senior Managementtreat employers better

No, I would not recommend this company to a friend

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Its a great company just the training experience was not what I expected.

Sales (Former Employee)
Phoenix, AZ

I worked at CenturyLink full-time for less than a year

ProsGreat Benefits, good pay, commission plus spiffs

ConsSometimes unrealistic expectations, training not always the best

Advice to Senior ManagementMake sure that everyones training systems work before moving on and expecting your new hires to know how to navigate in the system.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Discouraging

Analyst (Current Employee)

I have been working at CenturyLink full-time for more than 10 years

Pros- I like the actual work that I do.
- It's the unclear, and often unnecessary, changes being pushed on the employees that make my days frustrating.

Cons- I do not like the lack of seeking input for decisions being made by senior management. Changes are just pushed down from the top.
- Middle managers from the former-Century Tel side of the business are in place to just tell their employees about the decisions made above them. Many do not have much actual leadership abilities, since senior management solely runs the show, regardless of the business or employee impacts.

Advice to Senior Management- Learn to lead people rather than just telling them what to do. Many of the employees now in CenturyLink due to acquisitions have much experience, ideas and energy that is not being utilized to the detriment of the business and the employees.

No, I would not recommend this company to a friend

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Home Town , very involved with the community

Anonymous Employee (Current Employee)

I have been working at CenturyLink full-time

ProsCenturylink focuses on local model and make changes at the local level. Helping customers with local people

ConsPressue and goals and payouts for commission not on target with the rest of the industry

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at CenturyLink reviews and ratings — including employee satisfaction and approval rating for CenturyLink CEO Glen F. Post, III. All 497 reviews posted anonymously by CenturyLink employees.