CenturyLink Reviews

Updated July 2, 2015
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2.9
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Recommend to a friend
Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
381 Ratings

Pros
  • The work-life balance is very easy to manage (in 80 reviews)

  • Good pay and benefits are great (in 36 reviews)

Cons
  • Upper management seems to believe authoritarianism is equivalent to leadership (in 42 reviews)

  • No Career advancement unless you want to move to Monroe LA even then it is unlikey (in 26 reviews)

More Pros and Cons

1,146 Employee Reviews

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  1. Service Delivery

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Orlando, FL
    Former Employee - Sales Consultant in Orlando, FL

    I worked at CenturyLink (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    the people... vast knowledge in telecom industry as it was originally Winter Park Telephone and a lot of the original people still work here. In terms of people is a big family.

    Cons

    after the last merge, too many changes and many of them seem not to make any sense but obey in-promptu reactions of groups (buying co) that are totally unfamiliar with a market the size of the market we service.

    Advice to Management

    take a closer look at the picture and go back to your original 'intention' of mantaining a local hub per region to have a better control of the local changes and that customers won't feel alienated.


  2. NA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Corporate company with purchasing power

    Cons

    No stock options for employees


  3. Account Manager

    Current Employee - Anonymous Employee in Gardner, KS
    Current Employee - Anonymous Employee in Gardner, KS

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Their vision for the future is in the right place.

    Cons

    Their execution in new product roll outs are messy.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. network tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Technician in Park City, UT
    Former Employee - Network Technician in Park City, UT

    I worked at CenturyLink (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good pay and benefits, the type of work you do varies each day.

    Cons

    not a lot of respect from upper management

    Advice to Management

    listen to the employees who actually interface with customers. they have a lot of ideas that can better company policies and practices.


  6. Helpful (1)

    Good Company to Work For

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to learn new things and be involved in projects that will directly impact the company.

    Cons

    The company is so diverse that at time it can be difficult locating the correct department to work with

    Advice to Management

    Provide direction that can come down to the individual level and not just at a corporate objective


  7. Helpful (2)

    Working envivonment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Strong supportive team. Work life balance. Challenging work environment. Competitive benefits. Multiple locations. Remote work ability.

    Cons

    Too much process. Many managers. Frequent leadership changes. Frequent strategy shifts. Very unstable environment for employee confidence. Not sure when there will be next set of layoffs or reshuffles.

    Advice to Management

    Improve ease of doing work by cutting process. Listen more to employee ideas or consider them while setting company goals and strategy


  8. Helpful (1)

    Just an average position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Offline Support in Monroe, LA
    Current Employee - Offline Support in Monroe, LA

    I have been working at CenturyLink

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    at ease work environment, generally great work hours, plenty of employee appreciation events/goodie days/cookouts

    Cons

    pay could be better, not much upward mobility unless you're a supervisor fave(even if you have a degree),low team morale due to micromanaging from all levels of management, lots of petty whistleblowing, expensive benefits change recently, gossiping coworkers, lots of inner office escapades that get pertly messy, managemment sweeps serious issue under the rug but fire you over small things

    Advice to Management

    Fire current management and start over from the top down.


  9. Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Orem, UT
    Former Employee - Employee in Orem, UT

    I worked at CenturyLink

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This was a great company to work for. Great benefits, 401K a lot of perks

    Cons

    Some people in management had no clue how real retail worked and their ideas did not make sense.

    Advice to Management

    Upper management over retail needs to spend longer than a few hours a month in a store to understand what their people go through.


  10. Overall good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Adequate benefits, nice vacation, fair salaries, flexible movement with in the company, depending on the position you can work from home when you need to.

    Cons

    At this point I really can't think if any cons. The only thing I can think of is that I fell that because of the way telecommunications technology is headed, I see them selling of the dial tone part of the company so if one were to get a job in that part of the business, I would be cautious.


  11. Senior Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at CenturyLink

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, up to date training, good compensation.

    Cons

    Limited market share, limited product line, not the cheapest carrier.

    Advice to Management

    Professional working environment with seasoned experienced management team.



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