CenturyLink Reviews

Updated March 31, 2015
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2.9
1,043 Reviews
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Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
339 Ratings

Pros
  • Work life balance is good, because there is no work and free cab if you are in shift (in 80 reviews)

  • Good pay and benefits and a general level of professionalism (in 36 reviews)

Cons
  • Lay offs, can't get information out of upper management on anything important (in 42 reviews)

  • Eliminated many talented Qwest management in favor of the Monroe LA based click (in 26 reviews)

More Pros and Cons

Employee Reviews

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  1. Great no complaints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative I in Shreveport, LA
    Current Employee - Collections Representative I in Shreveport, LA

    I have been working at CenturyLink full-time (more than a year)

    Pros

    Hours , pay , incentives

    Cons

    Management micro training hectic

    Recommends
    Positive Outlook
  2. Good and Bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    Lots of changes. Some good some not so good. They are trying to transform into a technology company but are still burdened with being an ILEC.

    Cons

    Transformation is difficult and it is extremely tough within Centurylink.

    Advice to ManagementAdvice

    Get your processes in order before you have your sales teams sell the product. It translates to bad customer service.

  3. Network Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst II in Town and Country, MO
    Current Employee - Network Analyst II in Town and Country, MO

    I have been working at CenturyLink full-time (more than a year)

    Pros

    Great place for on the job experience, work with talented people, fun atmosphere

    Cons

    Poor compensation, a lot of training outside of work hours which makes for a tough work/life balance

    Advice to ManagementAdvice

    Pay more money to retain talent

    Recommends
    Positive Outlook
    Approves of CEO
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  5. I enjoyed the actual job but the leadership cared more about thier own agenda then the agenda of the team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecommunications Tech
    Former Employee - Telecommunications Tech

    I worked at CenturyLink

    Pros

    Location, Pay, Skills gained, benifits

    Cons

    Leadership, equipment, transportation, senior leadership,

    Advice to ManagementAdvice

    Buy into thr team concept

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Overall, CL is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Sales & Care Representative in Orlando, FL
    Current Employee - Small Business Sales & Care Representative in Orlando, FL

    I have been working at CenturyLink

    Pros

    Compensation and employee benefits are good.

    Cons

    Managers are all about meeting their monthly quota. If you can't deliver then sayonara. Also, internal softwares could use a little update.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at CenturyLink full-time (more than 5 years)

    Pros

    As a sales professional, it is important for me to sell something that I believe in and work for a company that knows the importance of taking care of their employees both financially and provide a good home work life balance. Centurylink checks both boxes.

    Cons

    Sales goals can be unrealistic at times and the forecasting needs to be retooled.

    Recommends
    Positive Outlook
    Approves of CEO
  8. It has been a great company to work for because it is stable work and in high demand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Field Service Technician in Tallahassee, FL
    Current Employee - Field Service Technician in Tallahassee, FL

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    I like being able to work out in the field without anyone looking over my shoulder. The pay is good and we are furnished with a work vehicle including gas. It is rewarding to have happy customers and to be able to install and repair the service we provide.

    Cons

    Having to work a lot of weekends is a bummer.

    Advice to ManagementAdvice

    I know the bottom line is important, keep the tech's happy and they will be productive. Micro-managing and pushing for more, more, more is not good.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Always changing, always staying the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    My team and direct manager has been constant, and we have been growing and developing new applications as a team. I work with some very smart, wonderful people who are dedicated to the success of our team, applications and company.

    Cons

    I first started with US West, which was then purchased by Qwest, which was then purchased by CenturyLink. With all these mergers there is always an effort to consolidate systems, and a flux of priorities, which gets tricky to figure out what to focus on, and takes time away from real work at times.

    Advice to ManagementAdvice

    There are many smart, intuitive people who know both the business and software side of things, that would have excellent input as to how to effectively integrate systems and appropriately architect solutions.

    Recommends
    Positive Outlook
    Approves of CEO
  10. CTL is a good company but maybe not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Denver, CO
    Former Employee - Manager in Denver, CO

    I worked at CenturyLink full-time (more than 10 years)

    Pros

    good people and work environment.

    Cons

    Very large and will need to downsize before profitable. only job opportunities are in Monroe LA

    Advice to ManagementAdvice

    Dont focus so much on monroe

    Recommends
    Neutral Outlook
  11. As a first company CTL is absolutely professional Company to gain professional experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink

    Pros

    Work Environment is awesome and friendly

    Cons

    I could find a flaw with CTL Leads

    Advice to ManagementAdvice

    THey are doing absoultey wonderful.

    Recommends
    Positive Outlook
    Approves of CEO

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