CenturyLink

www.centurylink.com
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CenturyLink Reviews

Updated March 3, 2015
Updated March 3, 2015
1,004 Reviews
2.9
1,004 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
324 Ratings

Review Highlights

Pros
  • Work life balance is good, because there is no work and free cab if you are in shift (in 80 reviews)

  • Good pay and benefits and a general level of professionalism (in 36 reviews)


Cons
  • Lay offs, can't get information out of upper management on anything important (in 42 reviews)

  • Eliminated many talented Qwest management in favor of the Monroe LA based click (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great workplace. Fantastic coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ

    I have been working at CenturyLink full-time (more than 10 years)

    Pros

    Best work environment for growth. The best benefits in the industry.

    Cons

    Long work hours. Challenges with training of new employees and continuous coaching.

    Advice to ManagementAdvice

    Employee training and development is the key to long term success.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was a challenging yet rewarding sales position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAM in Denver, CO
    Former Employee - SAM in Denver, CO

    I worked at CenturyLink full-time (more than 3 years)

    Pros

    Great commission plan
    Great benefits
    good knowledgeable people

    Cons

    Long hours
    support resources were thin

    Advice to ManagementAdvice

    add headcount to keep the customers happy

    Recommends
    Neutral Outlook
  3.  

    great company to get hired at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer
    Current Employee - Network Engineer

    I have been working at CenturyLink (more than 3 years)

    Pros

    Large company with large number of technologies to learn and develop your skills.

    Cons

    No diversity in Promotions. All leadership look the same.

    Advice to ManagementAdvice

    Create even playing field for promotions and push everyone on the team to grow and have equal opportunity.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Technician II in Monroe, LA
    Current Employee - Operations Technician II in Monroe, LA

    I have been working at CenturyLink full-time (more than 3 years)

    Pros

    Constantly changing
    Forward thinking
    Bonuses
    Paid time off
    Merit increases
    Plenty of opportunity if you show value to the company

    Cons

    Advancement may require relocation depending on career goals.

    Advice to ManagementAdvice

    Accomplishing goals between different departments can sometimes get a bit frustrating.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    Good pay, great benefits and 401k.

    Cons

    None as of now. I just began my employment here.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Really good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Tech in Winter Park, FL
    Former Employee - NOC Tech in Winter Park, FL

    I worked at CenturyLink full-time (more than 10 years)

    Pros

    Decent pay scale, management culture is fairminded and results oriented.
    I worked with Sprint and Embarq before the merger and although CenturyLink was a step down - in terms of less schedule flexibility, less generous shift differentials, 401k less generous, vavcations, holidays, raises, etc etc, still it was pretty darn good.

    Cons

    I was an operator, clerk and service rep. These jobs take a lot of listening skills, patience, and problem solving. There was usually sales pressure in the background which quite honestly I can do without to say the least! I bet every dime they make from forcing stuff on.people they don't want, they have to give back a buck or more.IMHO!
    I also worked voice NOC and data NOC. These were wonderful jobs requiring alertness and study to keep up with tech developments. Under Sprint we got paid vendor training and travel but under Embarq and CenturyLink the bean counters cut that and probably gave it to the CEO as a bonus, or simply lost it on the nextel fiasco!

    Advice to ManagementAdvice

    Stop with the frocking mergers and reorgs already, build the network, and serve the public!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company with many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    Great pay and very flexible work environment

    Cons

    Long hours (getting paid OT pay helps though)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    GREAT PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at CenturyLink

    Pros

    good pay good co workers lots of incentives can make a lot of money if you focus

    Cons

    long hours sometimes. sales objectives can be sorta high.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Like Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II in Monroe, LA
    Current Employee - Software Developer II in Monroe, LA

    I have been working at CenturyLink full-time (more than a year)

    Pros

    There's a good management track, amazing benefits and company/employee involvement, and a great working environment.

    Cons

    Still a pretty conservative work place, though I think that's mostly due to it's location in the Bible Belt.

    Advice to ManagementAdvice

    Mentoring women to get to know the business and be able to break into top-tier management is a must.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company, Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Offline Support Representative in Monroe, LA
    Current Employee - Offline Support Representative in Monroe, LA

    I have been working at CenturyLink full-time (more than a year)

    Pros

    Great working environment with fun people. good benefits, very laid back atmosphere, management willing to work with your schedule. Promotions and ability to move up in the company are always availale

    Cons

    Of course there is a learning curve and constant change in the company, which is the case with any growing business.

    Recommends
    Positive Outlook
    Approves of CEO

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