CenturyLink

www.centurylink.com
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Employee Reviews

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  1.  

    Time of Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Detroit, MI
    Former Employee - Sales Representative in Detroit, MI

    I worked at CenturyLink

    Pros

    Work-life (work from home). Excellent team members - most will answer questions if you ask.

    Cons

    Change. Change of sales territories, chasing monthly sales every month, extreme pressure to hit numbers every month without regard to customer base and company abilities to deliver services.

    Advice to ManagementAdvice

    See cons...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Pros

    work life balance flexibility great

    Cons

    red tape, too many layers of mid mgt

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Company sinking fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in La Crosse, WI
    Current Employee - Engineer in La Crosse, WI

    I have been working at CenturyLink full-time

    Pros

    Insurance and the Wellness Program

    Cons

    This was once a great company. It sprung a leak when it purchased Embark. That leak became a geyser after purchasing Qwest. Moving Qwest leaders into management positions in non-legacy Qwest areas. It's like giving the Queen Mary over to the crew of the Titanic. Moral is low. Retirement will not come quick enough. Upper management focusing too much on the larger cities. Rural offices are floundering.

    Advice to ManagementAdvice

    Get your blinders off and make some calls to your legacy people; not Qwest transplants. Stop staring at your balance sheet!

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    glad to be out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Net Tech in Rochester, MN
    Current Employee - Net Tech in Rochester, MN

    I have been working at CenturyLink

    Pros

    fair benifits are good until next contact

    Cons

    work outside , then back insideall summer and winter, in great home along with the dumds

    Advice to ManagementAdvice

    be better to their people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Set the Controls for the Heart of the Sun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Developer in Monroe, LA
    Current Employee - Lead Software Developer in Monroe, LA

    I have been working at CenturyLink full-time (more than 5 years)

    Pros

    Somewhat flexible hours, discount programs for company services as well as other retailers and service offerings, volunteer opportunities, decent salary.

    Cons

    Benefits keep declining, 7-day work week pretty much the norm, insane amount of hours required, unrealistic expectations, a feeling that employees are "cogs in the wheel" that can be replaced and are just a cost to the corporation, culture of blame, too much emphasis on metrics and root causes rather than determining solutions, removed work from home program, removed merit increases while making strategic purchases and what appears to be lavish product launches, sick and vacation time is one bucket and difficult to manage, no real growth opportunities, no room for creativity.

    Advice to ManagementAdvice

    Treat people like people and as professional workers, especially your IT department. Stop making statements regarding the "cost of employees" it does not promote a positive work environment. Follow how other companies treat sick days - when you are sick, you are sick, and it is a paid day off - then you do not have employees working while sick and bringing illness into the office. Bring back work from home! People are often more productive and feel appreciated and trusted!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    No opportunity employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink

    Pros

    The company does provide some decent benefits to employees and coworkers are usually excellent people.

    Cons

    Little to no room to promote within, unforgiving attendance policy that does not take natural occurances (heavy snow, weather related)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Really good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Tech in Winter Park, FL
    Former Employee - NOC Tech in Winter Park, FL

    I worked at CenturyLink full-time (more than 10 years)

    Pros

    Decent pay scale, management culture is fairminded and results oriented.
    I worked with Sprint and Embarq before the merger and although CenturyLink was a step down - in terms of less schedule flexibility, less generous shift differentials, 401k less generous, vavcations, holidays, raises, etc etc, still it was pretty darn good.

    Cons

    I was an operator, clerk and service rep. These jobs take a lot of listening skills, patience, and problem solving. There was usually sales pressure in the background which quite honestly I can do without to say the least! I bet every dime they make from forcing stuff on.people they don't want, they have to give back a buck or more.IMHO!
    I also worked voice NOC and data NOC. These were wonderful jobs requiring alertness and study to keep up with tech developments. Under Sprint we got paid vendor training and travel but under Embarq and CenturyLink the bean counters cut that and probably gave it to the CEO as a bonus, or simply lost it on the nextel fiasco!

    Advice to ManagementAdvice

    Stop with the frocking mergers and reorgs already, build the network, and serve the public!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    They were good to me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Senior Account Executive in Boise, ID
    Former Employee - Senior Account Executive in Boise, ID

    I worked at CenturyLink full-time (more than 10 years)

    Pros

    Pay ended up being pretty good. They really lowballed me when I started but I had a good Manager that was able to make things right. I made more there than I ever expected I would.

    Cons

    I left because the constant pressure to hit numbers finally became too much. It didn't matter what you had done last month or last year, there was never any relief. The comp plan changed every year, one always had to do more just to make the same amount as last year. Every year the cost of benefits increased. When the company ended the Employee Stock Purchase Plan in July 2014 the writing was clearly on the wall that things weren't going to change direction and I started listening to the other offers that were out there and I left in August.

    Advice to ManagementAdvice

    Pick a comp plan and stick to it. Yearly tweaks are OK but wholesale changes are just too much.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    CenturyLink is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Video Repair Tech in Monroe, LA
    Current Employee - Video Repair Tech in Monroe, LA

    I have been working at CenturyLink

    Pros

    CenturyLink values employees and their families. Coworkers become family.

    Cons

    nothing worth mentioning on a con

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Excellent co workers, great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retention Specialist in La Crosse, WI
    Current Employee - Retention Specialist in La Crosse, WI

    I have been working at CenturyLink full-time (more than 3 years)

    Pros

    People you work with are great. Great benefits.

    Cons

    Everything that you do is micromanaged.

    Doesn't Recommend
    Neutral Outlook

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