Ceridian Reviews in Philadelphia, PA Area

Pros

The people!!!
Benefits are ok.
Worklife balance
Participants we servce, rewarding work

Cons

Corporate may be a different work environment, but LifeWorks is not rewarding for the Non-9-5 high performers. People are being forced to leave due to lack of merit increases, toxic work environment, being treated unprofessionally by management which leads to unhappy workplace.
Favoritism among sorority goes unnoticed by HR and corporate. Senior management within LifeWorks are hidden behind closed doors and do not interact with staff. Salary is not competitive.
I jumped off the moving LifeWorks bus for my sanity.

Advice to Senior Management

Take a close honest look at LifeWorks!
Value employees. Reward top performers.

Pros

Vacation time (time given for new hires has decreased)
The people!
The work we do is rewarding

Cons

Senior management within LifeWorks is unprofessional, unapproachable, unaccountable and absent. The group is nicknamed "the sorority" for a reason. Favoritism is used for promotions and selections for project/team leads. Skilled professionals are treated like children by being micromanaged and spoke to inappropriately. High performers are running for the hills, there is a line at the door and the leadership team and Human Resources have neglected to notice the pattern. Technology and tools to get the job done are very low end and old. Vacation time is lost completely if not used. Salary is not competitive.

Advice to Senior Management

Value, recognize and reward top performers.
Be present! Come into the office. Open your doors & blinds & talk to employees! Participate in events.
Take ownership of mistakes instead of pushing them off on your staff when you made the decision.

Pros

Majority of the people within LifeWorks are great! The participants we help make the work really rewarding. Dedicated "Employee Committee" who works hard to make employee events at work fun. Work life balance is usually supported.

Cons

Senior management within LifeWorks operates in a silo. There is little support from the team because they are busy micromanaging, barking orders, working from home or in their offices with shut doors and closed blinds. This team operates very unprofessionally and treats professionals with no respect. Sadly, you enter a place where you help people who are in need, but you leave needing help yourself! Communication is very minimal. Input is not valued. HR representation has been absent for a long time, and it’s much needed. Salary is not competitive. Annual merit increases are insulting or not given. Recognition is not given when deserved.

Advice to Senior Management

Analysis of senior management team within LifeWorks. Take a look at exit interview data and identify consistencies to see why so many are leaving. Reward and recognize top performers. Treat professionals like professionals. Respect goes a long way.

Pros

When I started....good place. I felt a part of something.

Cons

Unstable, layoffs, layoffs, layoffs....I am looking for new employment

Advice to Senior Management

Showing loyalty to employees. Unfortunately, managers have been disposed of and turnover is high. even effective employees are left behind

Pros

Ceridian offers decent benefits, but I hear they have cut vacation hours for new employees.

Cons

Higher management make decisions without a clue on how we do our job. How sad.
As a lifeworks company, Ceridian doesn't provide any life balance to their employees.
Be forewarned, Ceridian is outsourcing their jobs to other countries for cheaper wages.

Advice to Senior Management

Hang in there, learn as much as you can.

Pros

Ceridian has a solid benefits package. However, employees are as expendable as supplies, and so there is no guarantee that you will keep a job, let alone any benefits.

Cons

The communication of top level management is terrible.

Their use of corporate lingo is excessive and patronizing.

The wages are low for the amount of work you have to do.

There is excessive pressure for you to maintain "productivity" numbers, using a very strict formula with very little room for lee way.

When revenue is down, you can be sure that the regular employees will be the first to go, before any other cost-saving avenues are explored.

Kathy Marinello brings in a tremendously large salary - she's on the Forbes top 25 richest women list - yet a pay cut for her or other executives wasn't considered before a large amount of workers were laid off.

Senior management has no idea what we actually do.

Middle management has an idea, but they could not DO what we do, yet the have plenty of advice on HOW we should do what we do. It's like a dog telling a cat how to meow.

Ceridian spent millions of dollars on a new content management platform that is riddled with errors and inferior to the previous platform in every conceivable way. The money would have been better spent keeping valued employees. But then, Ceridian does not value its employees.

Policy is more important than the nuances of individual situations.

Communication is top to bottom only. There is no sense that management or senior management listens to or implements any suggestions made by those on the bottom.

It's soul draining work with no professional or emotional rewards. A mental sweatshop.

Advice to Senior Management

Close the doors and reassess how your business should be conducted. Develop new ethics standards. Stop with all of the corporate jargon and actually communicate to people like human beings. Balance out the top-heavy revenue intake.

Pros

The health benefits are not bad and neither is the amount of vacation time you receive right off from the beginning, however this does not make up for the way they treat their employees.

Cons

They do not value their employees. Period. Either a person has worked at the company for 20 plus years or four months, they have no problem getting rid of them.

Advice to Senior Management

If you are so concerned about cost and trying to do what is best for the company then maybe try and come up with different solutions other than laying off an entire department to ship their jobs overseas. You are setting the whole department up for failure by doing this and it is truely sad.

Pros

Minimal travel required, very good benefits, stability, learning and development resources

Cons

Little opportunity for promotion or salary increases. Senior management has their head in the clouds.

Advice to Senior Management

Ceridian lost a ton of good knowledgable people over the past three years. Do whatever you can to retain the remaining good ones.
Focus on the PRODUCTS that we sell and support. There is no plan for improving the products to help customers perform their jobs. This makes it hard to support and implement. It also causes a lot of client turnover. Various products do not talk to each other.

Pros

The people I work with with are great. Most people get along and have a good working relationship.

Cons

Constant change in leadership and company focus. Current Sr. Management do not support work/life balance. The growing trend of offshoring jobs has had an impact on the quality of work being produced. There has been alot of take aways from employees and the benefits since I started.

Advice to Senior Management

Making your employees happy first should be the first priority of Senior Management. I think we need to adopt the Total Quality Management philosophy. If your employees are happy, they work harder and longer. This will then trickle down to the customers and ultimately the companies financial bottom line. Happy Employees=Quality Work=Satisfied Customers=Company Profit

Pros

The benefits are great, and the people are nice to be around and to work with. They are flexible with schedules, and fairly accomodating of family/work balance.

Cons

We are evaluated on a bell curve. So many people are expected to be at a level 1 (the worst), and so many at a level 5 (the best), with steps in between. Most people fall at a 3 (meets expectations). If there are only two spots for a 5, and you really worked to get a 5, you may (and probably won't) get a 5 because you can't control how others do their job. There may be others that are doing better. So even if you're putting in 200%. If someone else is putting in 201% they would get the 5 over you, even if you both deserve it.

Advice to Senior Management

Evaluate individuals based on their own performance. Not everyone elses performance.