Pros

the benefits package is great, and so are the co-workers,

Cons

I've not had an increase in pay in 3 years. Employee morale is really low due to the steady layoffs.

Advice to Senior Management

You must pay top talent if you wish to retain them.

Pros

About the best thing I can say is that they have good vacation benefits and flexability. The workers are trying to make the best of a bad situation but if the economy was better, most would leave.

Cons

No employer loyalty. No management accountability, employee salaries and bonuses are frozen (execs are exempt, of course), several layoffs, not replacing workers who leave, but continue to hire many VP's. 20% of the headquarters staff is VP's and many have NO reports. They are cutting costs everywhere and yet we still have a corporate jet, stadium suites and country club memberships for the CEO and her GE cronies. Employee reviews are non-existent and managers are more concerned about covering their butts and keeping their bosses happy than helping their employees do thier job. Avoid if possible.

Advice to Senior Management

Think long term, thin the management ranks, hold managers accountable for their employees performance and success. Sell the corporate jet and show some of the sacrifice that you expect of your employees. Communicate more and better.

Pros

Work/Life Balance. Team approach in my department was well received. Worked with an exceptional team of sales professionals who exceeded all goals.

Cons

Sr. management changes on a year to year basis @ CBS. This made it difficult to have any type of future plan and a commitment to customer service.

Advice to Senior Management

Hold people accountable, listen to your customers, house clean of under achieving employees, pay the ones who are deserving to stay.

Pros

good technology for clients. good training for a career in hr service industry

Cons

Constant instability since the 1990's

Advice to Senior Management

Don't know new management and sure it will change soon

Pros

When I started....good place. I felt a part of something.

Cons

Unstable, layoffs, layoffs, layoffs....I am looking for new employment

Advice to Senior Management

Showing loyalty to employees. Unfortunately, managers have been disposed of and turnover is high. even effective employees are left behind

Pros

Great co-workers who honestly care about their customers!

Cons

Company allowed Sales force to set totally unreasonable expectations with customers and then we, (the "real" workers) would have to magically deliver.

Advice to Senior Management

Get real...you'll never out do ADP...your products suck!!

Pros

Ceridian cares about the surrounding community. There is co-operation between departments to best assist the customers.

Cons

Ceridian Benefits Services goes through a lot of re-organizations based on business decisions.

Advice to Senior Management

Listen to the employees; they deal with the clients on a day to day basis. Outsourcing isn't always the best option. When making the decision to have cutbacks, don't eliminate based on job title; but look at the individuals as well.

Pros

The ability to work Virtual work. Thats it. Nothing else could be classified as a pro. There are some good people who work there.

Cons

everything else. overworked and underpaid employees. employee competition for meager crumb salary increases. often NO increase and when given its less than the cost of living

Advice to Senior Management

Minneapolis is not the center of the business world. Be relevant on a US perspective before attempting to brand yourself as a global player. Also, this will NEVER be GE. A manufacturing model does not work in the service sector

Pros

Ceridian offers better benefits than other customer service jobs. We had 4 weeks paid time off, very good health care, lower costs due to being in the industry.

Cons

Dealing with people who have been laid off and their COBRA coverage. Sometimes it can be heartbreaking when they breakdown, especially when they are late on payment and the coverage has been stopped permanently.

Advice to Senior Management

They need to value their employees more and not treat them only on numbers.

Pros

Ability to improve skill set. Meeting other employees who love what they do. Flex time.

Cons

No recognition for improvement of skill set. Lack of leadership direction & Forget about real employee performance reviews.

Advice to Senior Management

Pay the talented & dedicated employees & managers instead of getting rid of the good managers & hiring cupcakes with no clue how to run a department or lead by vision. Treat employees with more respect & pay the good ones. YOu treat your employees right, they will treat the company right.