Cerner

  www.cerner.com
Work in HR? Unlock Free Profile

Cerner Reviews in Kansas City, MO

Updated Jul 22, 2014
All Employees Current Employees Only

3.3 383 reviews

69% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(263 ratings)

65% of employees recommend this company to a friend

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important)(in 17 reviews)

  • Great place to start a carrier and build your resume(in 32 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all(in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours,(in 58 reviews)

384 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good environment, innovative work force.

    Solution Designer (Current Employee) Kansas City, MO

    ProsCerner is a great company to work for. Laid back environment delivering solid web applications

    ConsLow salary with little room to increase pay.

    Advice to Senior ManagementProvide clients with realistic release dates as to not over work employees. Other than that, keep up the good work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company Coming out of College

    Systems Engineer (Current Employee) Kansas City, MO

    ProsCompany hires a ton of college graduates at a good starting salary. They provide a lot of training and flexible working hours. Cerner has great campus that include on site gym, clinical, pharmacy, and cafeteria.

    ConsOnce you have some Cerner knowledge expect to work at between 45-50 hours a week. Don't be surprise if you work 60 hours a week depending on what client you have. The pay raises you get barely go over the rate of inflation. After two years of working here you can usually find a job that pays 10k-20k more.

    Advice to Senior ManagementManagement needs to hire more System Engineers in kansas city to balance the work load. Instead of giving the pay increase to the incoming System Engineers they should give it to existing System Engineers so they will stay.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Love this company!

    Learning Consultant (Current Employee) Kansas City, MO

    ProsAdvancement opportunity, career movement, training, benefits, fitness centers, onsite clinic and pharmarcy

    ConsProject team communication - I frequently hear of key team members being left/forgotten of project meeting updates.

    Advice to Senior ManagementConsider ensuring project teams are pulled together through all phases of a project.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The sky is the limit

    Anonymous Employee (Current Employee) Kansas City, MO

    ProsMassive national and international growth, flexible, young, dynamic, creative culture. Lots of learning opportunities. Strategies aligned with industry and government trends, strong competitive advantages, exciting infrastructure expansion plans.

    ConsLack of diversity at leadership levels, mostly white males from the mid west. Compensation growth not comparable with Sylicon Valley's average justified by lower cost of living in Kansas City.

    Advice to Senior ManagementPromote more diversity amongst leadership positions to grow the pool of experiences, ideas and points of view.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Experience heavily depends on your team

    Software Engineer (Current Employee) Kansas City, MO

    Pros- free gym and cheap buy in for fitness/training programs with a pool at the world headquarters
    - Cerner hosts their own dev con and encourages on-site programming meetups and hack nights
    - Many developers are very talented and very enthusiastic about their work
    - On-site clinic and pharmacy at the innovations and WHQ campuses (don't know about others).
    - Fantastic people to work with if you get the right organization, but some organizations I have heard are terrible
    - excellent focus on education and learning, but if you don't get the hang of things after 6 months, things will turn sour fast. In most cases, this is good, but some systems are so complex that 6 months is not enough time even for very intelligent people (especially when it comes to their legacy applications).
    - cutting edge technologies if you are on the right team - Big Data technologies and newer dynamic web application languages such as Ruby and Python. JVM has a big presence at Cerner, which I like. Some teams are open to newer languages like Clojure and Scala.
    - new teams have decent documentation and put emphasis on on-boarding materials. Older teams, you will probably be asked to help create the documentation, as there is none.
    - Very very relaxed dress code. For all intents and purposes, wear what you want.

    Cerner is headed in the right direction on the Development side by trying to introduce Agile and SCRUM methodologies. There is high visibility to project progress to management, and this seems to be working well. Agile team environments are very social and friendly, and most people seem to be out of the workplace by 6 on most days.

    ConsI have been both on the IT side of software engineering here and the development side. The IT side has better hours but the stress is so high that it doesn't matter. Too many metrics to track, and the turnover rate was very, very high. People do not last long in IT support.

    Cerner forces all new employees to do on-site support at a client site within their first few months of employment without sufficient training in the software or with regard to job expertise. This makes the experience unpleasant both for the client and for the Cerner associate and is possibly one of the worst executed ideas I've seen anywhere at any company.

    As a developer, the work can be one of two things. Either you are working on cutting edge technologies and developing interesting informatics cloud based software, or you are in the ancient legacy applications that are full of incomprehensible spaghetti code containing methods that are hundreds of lines long and dependent upon the Cerner proprietary query language that the use in place of SQL. Some applications are not even capable of having a debugger hooked into them (or else that process has been forgotten), so troubleshooting must be done the old-school way of tracing the code manually.

    Across the board, advancement seems to be hard to come by. Some people get moved around too frequently to be a candidate for advancement. I'm not sure what logic Cerner follows to advance people. They claim that they follow some sort of performance analysis, but I have noticed that some architects are incompetent while others are incredibly knowledgeable. In some cases, I've seen devs fresh out of college catch gaping holes in the requirements that caused deadlines to be missed or forced the team to work over the weekend.

    Good engineers are generally under-appreciated or under-compensated by the company (which is reflected well in the pay range for software engineers listed on this site at the time of writing.), although individual managers seem to care a great deal about their employees.

    Time off is minimal. In support, expect to have to cover at least one major holiday a year, and expect that you will get a call. A sabbatical is offered if you stay long enough.

    Cerner claims that they value technical people, but technical architects are few and under-valued. People seem to be pushed towards more of a managerial-style architect, which they claim spends some time in the code, but realistically, you will not have time to write code in such a position. If you want to gear towards manager, that is great, but if you want to me a tech guru and mentor to other techies, you will have to fight hard for that title.

    management appears overworked.

    Some places claim to do agile, and try very hard and get very, very close, but in the end, Sr. management is often not flexible enough with requirements and timelines to be truly agile. Requirements are most often finalized near the end of the iteration rather than in the beginning because of aggressive timelines. This can mean that you would start on a story only to have it abandoned or delayed if you are working on a new project because people haven't determined yet what the system actually needs to do.

    --(Positive aside) On that same note, particular orgs are clearly working very hard to become fully Agile and the transition seems to be actually happening (slowly, sometimes).

    No compensation for overtime, and if your project falls behind, expect to put in a lot (again, not really Agile).

    Parking is a bit of a problem, and management refuses to build a parking garage, so even parking on campus lends itself to a long walk.

    Although mobility may be restricted, there is excellent job security if you stay there. This is good and bad, there is little to worry about in terms of your job, but that also incompetent developers are allowed to stay and can drag the team down.

    performance is made very public. If you are not doing well at the company, everyone will likely know and it could be fairly embarrassing. This is inherent in Agile via SCRUM, but also manageable because the entire team accepts responsibility for failures and tries to fill knowledge gaps for weaker developers (this often works well as some people learn better socially rather than by reading a wiki). However, in IT support, your metrics are publicly accessible by anyone on your team, and there is no need for them to be. This has lead to rumors and singling out of certain coworkers, which could easily ruin team moral.

    Advice to Senior ManagementYou are losing a lot of your best talent because they are not being recognized and are not being given incentive to stay. Your IT Support jobs are possibly among the hardest and most stressful at the company, and yet you do not choose to meet those employees halfway to keep them around. You are stuck with mediocre - incompetent software development architects because you do not recognize your talented developers, so they leave where they can gain better mobility or experience. Wise-up and treat your talent with respect so that respect can be returned. I think Cerner is creating fantastic new products, I want you to be the leader in the industry with these new technologies you are creating.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Place to Start a Career

    Technology Architect (Former Employee) Kansas City, MO

    ProsThe people around you are fairly young which can be a bad thing, but they are all "go getters" For those looking to launch their career with a bang and to learn this is the place for you.

    ConsGrowth in the company can be tough, they will work you hard.

    Advice to Senior ManagementInvest more into the associates and compensate them accordingly. Take money off the table and you will be able to retain them for years to come.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Exciting start, weird culture

    Delivery Consultant (Former Employee) Kansas City, MO

    ProsThe Gym at the WHQ is great!
    The benefits are very decent.
    Management/HR was very understanding and worked with me when I had to take short-term leave due to an emergency surgery.
    Plenty of travel opportunities.
    It is absolutely awesome to work with providers/hospitals/hospital staff!

    ConsFirst and foremost: the culture. It is almost like a culture of fear. One of the things I remember most about my first day during their Onboarding training was "don't mess up for x reason, or you will always be remembered for x..."

    Very much a cult of personality culture as well. Many young people which was nice , but very strange in that it seemed "cult-like" with some people (very hard to describe, and I do not mean to say that this carries to all employees, just a general sense and my opinion).

    It is a literal TON of information to digest during the first few months, and it is not easily understood the first time through. I would estimate that 70 percent of what I learned in the first couple of months at Cerner were not used in my day-to-day job after the fact.

    You are expected to always be billable (for good reason-you are being paid to ensure that Cerner meets its quarterly goals), however I found that the ways in which managers would try and promote this were fairly unethical at best, and downright lying to clients in terms of work accomplished at worst.

    I felt that I could not perform my job adequately with the information I was trained with within a few months of learning the material. It is very difficult to try and learn when you are trained for things which you will never use, and are then expected to immediately know how to build code for a completely different solution.

    Most of the day consisted of answering emails and building out different solutions for clients, and becoming increasingly frustrated at the Wiki pages that you are expected to utilize for literally almost everything pertaining to your job build-wise. Very frustrating as I feel that I learn better in a social environment and this wasn't used enough in my opinion.

    Compensation was initially average, however the annual raises are awful. It is completely up to your manager who you may or may not see in the office (I saw mine about once or twice a month). Therefore, depends on your personal relationship with your manager.

    Advice to Senior ManagementI believe your long-term goals are great (especially with population health!), however I believe that the culture is not conducive to an atmosphere where you feel valued. The annual raise/review was very poor.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Company but too many restrictions around moving to different teams and gaining exposure.

    Software Engineer (Current Employee) Kansas City, MO

    ProsStrong immigration team
    Agile environment
    Good scope to work on new projects (depending on the team)

    ConsNot much career progression
    Pay hikes are really low

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Tough Love

    Software Engineer (Current Employee) Kansas City, MO

    ProsGreat benefits and compensation. Wonderful exposure to multiple platforms of technology.

    ConsThe company can work you to the bone. The learning curve is high and it is very possible to drown. On-call shifts for many positions.

    Advice to Senior ManagementFocus on encouraging work-life balance.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Welcome to Corporate America

    Sales Executive (Former Employee) Kansas City, MO

    ProsGreat training entry into HCIT
    Don't need a lot of experience, hire straight from undergrad
    Only reason I stayed is because I was in a rotational program and got another degree in the process

    ConsHire straight from undergrad so experienced people are not valued and they are threatened by knowledge
    Very good ole boy system
    Biased country mid-west values is the culture of the company. Took awhile to stop giving BBQ to the global and Indian associates at the company though they claimed to be a 'global' company.
    Can NOT leave KCMO even if you tried and that place is not great for 20somethings.

    Advice to Senior ManagementDoesn't matter because they will not take it. Why change anything unless it impacts their bottom line and pockets in particular.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for Cerner? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.