Cerner Reviews

Updated July 27, 2015
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3.6
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
584 Ratings

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important) (in 21 reviews)

  • Great place for out of college first salaried job (in 41 reviews)

Cons
  • work life balance is almost non-existent (in 75 reviews)

  • Sometimes very long hours when on site (in 67 reviews)

More Pros and Cons

989 Employee Reviews

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  1. Helpful (2)

    Cerner is not a good place to work if you want to be treated with respect.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in North Kansas City, MO
    Former Employee - Software Engineer in North Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company makes a product that is truly needed in the marketplace. Medical software is very important in providing accurate care for patients. We need to move toward truly automated patient records at hospitals, clinics and doctor's offices and Cerner is the company who does truly have the vision to see that this is needed. I don't agree with Neil Patterson, as far as how he treats employees, however, his vision of how he see's his company contributing to the furture of medical care is spot on. If you want to participate in the future of medical care then Cerner is the place to do it.

    Cons

    Managements lack of accurate and timely communication is a problem. When they do communicate, it isn't to tell you what a great job you're doing, it is to tell you that you better work harder, because you can be replaced. This type of communication is done at the town hall meetings and the informal team meetings. You know you are not valued at all by management. However, I have met some of the nicest employees while working at Cerner. The only reason I can see that some employee's work their as long as they do is because of their fellow employees, not because of management. You are expected to work very long hours with no work-life balance. Forget about having a family life, it isn't going to happen. If you are single and have no life at all other then work, this is the place for you, otherwise don't work here. I worked at Cerner for almost 7 years and saw many employees have to choose between family and work and the families suffered.

    Advice to Management

    Try treating the employees like valuable commodites instead of expendable and replacebable trash. Understand that an employee who is treated with respect and fairness with be loyal to your company. Loyal, valued employees will then treat the customer's of the company with respect. Right now you have high turnover and the customer is constantly being faced with dealing with staff that is unhappy or so new to their job that they can't provide the quality service that the customer expects and deserves!


  2. Great starter jobs available, not a serious company to build a career.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Kansas City, MO
    Former Employee - Senior Analyst in Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great place for college graduates, the atmosphere is trained toward ramping new individuals willing to pour themselves into their work. Great compensation for individuals who have recently received undergraduate degrees.

    Cons

    Lack of respect, lack of management support, lack of recognition, lack of pay commensurate with experience, lack of company vision, lack of confidence in management, lack of communication from human resources, lack of fiscal responsibility and after a period of time there is a lack of self respect for taking the daily abuse and not finding a way out.

    Advice to Management

    Improving morale is as important as hitting deadlines and sales targets.


  3. New Hires are treated very badly and put randomly into teams which they are not interested in

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Overland Park, KS
    Current Employee - Software Engineer in Overland Park, KS

    I have been working at Cerner

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you are lucky then you go to a good team. But 70% of the people I met at Cerner are not in the team they want to be.

    Cons

    Bad leaders. Some Distinguished Engineers are pathetic. Very disrespectful and no work ethics. Not a Software Company. If you are a new college graduate then Don' t do the the same mistake as we did. They make you work on a language of their own which will never count to your experience. Some teams are totally confused as to which technology they need to shift to.

    Advice to Management

    New Hires should be given a choice to pick the team they are best suited for. Cerner plays a cruel game in the first few months to test a group of new hires and then randomly puts them into the Team which has most requirement rather than what he/she is best suited for. It happened to many of us in our training batch. That is very unruly.


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  5. Enter at your own risk

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Consultant in Kansas City, MO
    Former Employee - Delivery Consultant in Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Provides a stepping stone to better paying opportunities. Cerner solutions are best on the market and company is positioned well for future HIT needs and opportunities. Training opportunities are remarkably improving.

    Cons

    Initial training is very poor. Favoritism, Nepotism, brown nosers/suck ups are rewarded. With less work available, competition between associates, backstabbing, hoarding of knowledge. Corporate climate does not portray christian values. Managers are younger and less experienced. Interpersonal problems are preferably ignored and swept under the rug or more easily blamed on the reportee to expedite any requirement to address. No consistency to assignments matching abilities/favoritism. Your success may be very luck of the draw based on getting good assignments which is totally out of your control and in the control of resource mgr who may or may not be on the ball. Company controls your career path....ie your career success here is a crapshoot. It can be a crazy ride. Keep a low profile, don't be ambitous, take what they give you and you will be fine, but if you try to direct your career path, you will meet with much frustration, and there is plenty of that to go around. Your first assignment can make or break you. Avoid getting close to others lest they passive aggressively stab you in the back. Don't complain or express your concerns about anything to anyone. There is a lot of arrogance that is tolerated. A few people have a lot of power. Many stepford employees. Control, control, control....seems to be like the military there, and yet inconsistent, inconsistent, inconsistent. No complaint/concern resolution process or forum to address in place. HR partner is not your partner. Your manager is not your mentor. Your mentor will be looking out for their own career interests. Training opportunities for hotly requested functionality/solutions often do not translate to assignments unless you are a favorite. It is all about who you know and who likes you, ie who you suck up to from very early on. May be some age bias, but you won't be able to prove it. But you could get kicked to the curb during the annual first quarter mini re-organization which is done quietly and denied if questioned. Get yourself a mentor as soon as you get there so you can survive this corporate climate. If you are young and naive you will probably make it there. If you are a brown nosing, back stabbing suck up you will probably make it there. If you are gay or lesbian you will probably make it there...just a fact. If you get some good experience you can go from 70s to 90/100s easily with third party. If this is company,s employees are a representative cross section of the values of corporate America, we are in trouble. Get in, get the experience, and get the heck out.

    Advice to Management

    Expect your managers to have better character traits and be able to address employee issues, avoid favoritism, assist their managees with navigating their career paths. No complaint/concern resolution process or forum to address in place. Infuse some christian values into the workplace...many employees are not grounded in any value system or belief system...which encourages many unchristian behaviors. Take a look at how work assignments are determined, more scrutiny needed of resource managers. Address legitimate employee complaints regarding co worker behaviors, favoritism, work assignments, etc... Encourage more coorporation and sharing among associates. Stop requiring new hires and job transfers to live in KC when others in same roles are allowed to be virtual. Increase opportunities for virtual employees. Include more behavioral/team building training. Include more shadowing/unbillible training opportunities...would speed up value of associate for client assignments. Allow newer associates to train on life cycle of implementation. Spending more on training upfront would decrease paid bench time. Tone down the egos of sr. and middle management, Delta org...limit the power. Treat your employees with more respect and consideration.


  6. Helpful (1)

    Abandon All Hope Ye Who Enter

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Delivery Manager in Kansas City, MO
    Former Employee - Service Delivery Manager in Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Most associates are knowledgeable, competent, and caring. The campus is attractive and the headquarter buildings are clean. The food in the cafeteria is great. However you probably won't get to work tat headquarters. You will be stationed at Cerner Innovations or Cerner Oaks . Oaks is a sick building.

    Cons

    Your family comes second. The company demands your soul. Much of Cerner's senior and middle management are overbearing and arrogant. A high percentage (> 60%) of the management team has never worked anywhere besides Cerner and lacks formal management education. As a result there is a excessive reliance on intimidation for motivating associates and a resistance to considering ideas that have worked well for other businesses. Work/Life balance is poor. 45/hours a week is mandatory and 50+/hours week is common. Do not complain about the amount of time you work.

    Advice to Management

    Ditch the normal distribution method for associate performance evaluations. Applying an arbitrary statistical distribution de-motivates associates and encourages managers to play games to fill rankings rather than proactively collaborating with their staff members to truly motivate and evaluate performance.


  7. Look before you leap...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning Consultant in Kansas City, MO
    Former Employee - Learning Consultant in Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    There are good opportunities for professional growth. KC is a great city. Healthcare IT is an interesting field to be involved in.

    Cons

    There is no work/life balance. They are consistently "managing people out" whether in the form of layoffs or performance reviews. Uupper and Mid-level management have primarily risen through Cerner and don't really have great management skills. There is an atmosphere of jumping into the "new" and "different" things without thinking through ALL the possible consequences (i.e. rose-colored glasses; don't look before you leap...). Many unachievable deadlines and assignments where it feels like you are being set up for failure instead of success.

    Advice to Management

    Know exactly what you really need when interviewing; ensure that the manager/interviewer actually understands the position they're hiring for. Behavioral questions are just fine, but make sure to ask the right questions for the job as well. Think through consequences before laying out new/different ideas with short deadlines Be true to all the things promoted in orientation--in actuality, you can get in trouble for actually doing any of them. Do not tell people being in the "cerner cloud" for 6-9 months is ok. You should understand your job and how it fits into the company right away; 6-9 months is too late.


  8. Grass is always greener outside of Cerner.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Architect in Kansas City, MO
    Former Employee - Software Architect in Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Only those directly out of college should come on-board with Cerner. Cerner is a perfect proving ground. If you can get two years in, get your experiences on your resume, then you will be prepared to quickly get out and see what life and career really has to offer. Bottom line... if you last two years at Cerner, you will understand the meaning of work, then get out and anything else you do should be quite "easy". Go to Cerner to learn how to work...then get out!

    Cons

    Cerner does not appreciate their associates when it comes to compensation. You will work until your hair turns gray throughout the year, but when it comes time for Cerner to give back, they fall far below the mark. Over the last 6 months Cerner's stock has more than doubled. Cerner has reported record earnings throughout the year. All this made possible by their dedicated and vigilant engineering associates. When it came time for raises, Cerner immediately cut $5 million out of the pool and everyone across the board was given very shotty raises...barely enough to cover the ever so increasing health care benefits (a complete joke) and the annual inflation adjustment. They do this on account that they won't lose many engineers due to competitive market conditions. After my 5 years of being with Cerner, I finally came to realization that Cerner will promise the world, but always gives excuses to why they can't share the wealth more in recognizing their competent associates who make it all work. Cerner will steal your soul..anyone I know whose been with the company more than 10 years are very disgruntled and seem to be quite unhappy with life altogether. Sure you'll make enough to buy a nice car or a nice home, but be prepared to give your soul in exchange. I hope many more associates realize the pure greed within Cerner and quickly find the door to a much more promising world. Cerner should ultimately find their legs cut out from underneath them. PS. Most of Cerner's clients HATE Cerner because their software is full of bugs and very crappy. Nobody can help them because everyone is too new and has no clue what to do. If you're thinking about starting up a healthcare IT company, it should be no problem getting folks to drop Cerner and go with your system. The majority of Cerner's clients are ready to jump ship.

    Advice to Management

    With a turnover ratio of +70%, when are you guys going to get a clue? How can you make good software when your retention rate is so low and nobody knows how to do anything because everyone is new? I can't offer you advice professionally, but I can say you're all very foolish.


  9. The truth about Cerner

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Delivery Consultant in Kansas City, MO
    Former Employee - Solutions Delivery Consultant in Kansas City, MO

    I worked at Cerner

    No opinion of CEO
    No opinion of CEO

    Pros

    Good stepping stone to something better. Good on your resume. Obtain good experience.

    Cons

    Poor middle management. The schmoozers get the assignments...not based on work ethic Lots of backstabbing. Unchristian environment encourages by not doing anything to address. Some do not share their knowledge, makes them look really good when they swoop in to save the day. Inconsistent, Inconsistent, Inconsistent. Nothing is rooted in any christian sense of ethics/values. Favoritism, brown nosing, backstabbing....very disappointing place to work Personally, I had a bad ride from the get go. Renegged on training promises. Arrogant, egotistical, inappropriate management...one of them put his hand on my arm during a class.

    Advice to Management

    Great technology, but you sure do throw a lot of really hard working people under the bus. Need to so more investigation into putting some christian guiding behaviors into place. You keep the nasty people and get rid of the nice ones.


  10. OK

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Kansas City, MO
    Former Employee - Senior Software Engineer in Kansas City, MO

    I worked at Cerner

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work culture, Trainings, satisfied with coworker

    Cons

    Salary, Working hours, Designation,interview process

    Advice to Management

    Salary, Working hours, Designation,interview process


  11. Helpful (1)

    Lack of growth and employer appreciation

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO

    I have been working at Cerner

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Good company to work for if you are from the Kansas city area. Job security. There are some teams that are doing challenging and interesting initiatives, so it would be good to work for them and use cutting edge technologies. Stock prices are good and good employee stock options. Lot of college graduates and young techie folks get hired, so the crowd is young and dynamic. The engineering campus has a laidback and relaxed atmosphere and no dress code to be followed.

    Cons

    Too much process work and structured guidelines in the company lead to less freedom and takes the focus away from innovation to all the process work. Bad work-life balance and the minimum requirement for working hours is 48hrs/week. You get in trouble by HR if you log less than 48 hrs per week. No reasonable appreciation or compensation for working extremely hard and long hours in delivering results. A lot of teams use old and unsophisticated technologies (VC++ 6.0 & Visual Basic 6.0) which provides less growth and marketability of your skills and experience. Terrible practices of managing releases. Engineers are forced to test their code in 5 different code bases.

    Advice to Management

    Show more appreciation for hard work and dedication and value their employee's personal lives too. Focus more on quality of software rather than pushing things through to make an impression on upper management.



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