Cerner Reviews

Updated August 26, 2015
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97 Employee Reviews

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  1. Helpful (5)

    Employees are slaves. Do NOT work here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Kansas City, MO
    Current Employee - Technical Support Analyst in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    benefits. bad health insurance. 401k

    Cons

    This company is absolutely terrible and completely exploits its employees. I am only paid for 40 hours per week, and expected (repromanded if I don't) to "unofficially" work 48 hours per week, with absolutely NO compensation for this. 2 weekends out of every month I am expected to be "on-call" and am not paid for this. This was NOT in my job description. Once every month or two I am required to do "Upgrades", usually on Saturday nights beginning at 1AM CST and lasting around 2-4 hours. Again, I am not paid for this. This company does not care whatsoever about its employees and you are just a number to be exploited. I cannot wait to switch companies and will never recommend this company to anyone. Do not work here.

    Advice to Management

    Learn how to treat people and employees. Pay people for working, and quit taking advantage of everyone. Get a soul.


  2. Helpful (1)

    Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Analyst in Malvern, PA
    Current Employee - Support Analyst in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cerner full-time (More than 10 years)

    Pros

    Growing fairly rapidly. Although that could easily be taken as a con as well.

    Cons

    Below market salaries, so-so 401k match, mandatory OT, no working from home, quantity over quality in regards to their employees. I could go on...

    Advice to Management

    Take a holistic look at the organization. Major changes need to be made.


  3. Helpful (2)

    Get in get out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS
    Doesn't Recommend
    Positive Outlook

    I worked at Cerner full-time (More than 3 years)

    Pros

    Its your foot in the door in a enterprise environment

    Cons

    You will have no work life balance, and you won't get anything more than a cost of living raise. You will work in IT but you will be a script monkey. STRESSFULL!!! 60 hrs is a slow week. average employee time at Cerner is 4 years.

    Advice to Management

    Pay people what they deserve, they might stick around a while.


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  5. Helpful (6)

    Avoid at all costs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Kansas City, KS
    Current Employee - Software Engineer in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cerner full-time (Less than a year)

    Pros

    -Decent starting pay and looks good on resume

    Cons

    -Consistently lying to employees and new hires alike -VERY poor management and work load balance between teams -Often expected to put in extra hours to make up for management's inability to balance work loads out (sometimes 10-20 hours per week) -Probably won't be anywhere close to the job description they give you when you are hired -Changes expectations after you get a few months in and immediately threatens to fire you if you don't comply with the new "standard" -Management changes constantly so whoever you think your manager is when you are hired, it probably won't be them for long -DO NOT accept the relocation "bonus" they offer you. Flat out DENY it. Not only will they make you repay it if you leave in less than 2 years (and you probably will) but they also make you pay the tax on it. Meaning they gave me $1,500 for a job they lied about then when I found out what the job really was and quit, they made me pay back $2,500 for "taxes". Essentially they will steal your money for a "bonus" that they don't even ask you if you want. It's borderline criminal. Summary: Do NOT work for this company unless you have absolutely no other choice. A few teams in the company may be okay to work for but everyone I've talked to hates the job and wants to leave within a few months. Then they completely take advantage of you and cost you a lot of money when you try to actually leave the company. Just avoid the headache and find somewhere else to work, somewhere that actually treats people like human beings instead of ways to make even more money.

    Advice to Management

    Balance the work load between teams, hire competent managers instead of just promoting the first guy who raises his hand when asked, treat your employees like human beings, stop lying about what the job is and what the expectations are when hiring people, change your relocation repayment policy or remove it entirely.


  6. Helpful (2)

    Delivery Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time

    Pros

    benefits are great since the company is in healthcare industry. campuses are like walking around your typical college campus. if you are young and single, you have a large dating pool to choose from

    Cons

    team leads and management is terrible. cerner is like high school. you must click up with the right people or you will be an outcast and will be eventually pushed out.

    Advice to Management

    change the high school culture. don't make getting good clients and promotions based on who you are friends with.


  7. Helpful (6)

    company is a joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Strategist in Kansas City, MO
    Former Employee - Business Strategist in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    benefits are excellent. There are game rooms you can schedule with ping pong and other games. Foosball in the halls.

    Cons

    Main product is antiquated and development all over the company is so rapid that no one knows what is going on. Getting ahead here is much like who is the popular in High School. It seems like if one can last in the chaos for 2 years you are a lifer. Toxic and dysfunctional come to mind when trying to describe the Cerner environment.

    Advice to Management

    ditch the unwritten police of the overtime is required and allow some work-life balance for your employees. There is more to a professional life than having access to games and a clinic at work. You still have fewer clients and use 2-3 times the staff to support and install your systems than Epic. Use some of that huge staff to create a new EHR and sunset Millennium instead of continuously patching it.


  8. Helpful (1)

    Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Culture is awesome, very flexible

    Cons

    Need much better leaders


  9. Helpful (5)

    Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Executive in Kansas City, MO
    Former Employee - Operations Executive in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This is a large company where +80% of employees are hired out of college and "groomed" culturally to perform to the expectations created by a relatively small number of corporate officers

    Cons

    A couple givens: Management's way or the highway. No deviation from what Neal says. Duck and try to stay alive and relevant.

    Advice to Management

    Retire Neal. Listen to clients. Arrogance is not an option


  10. Helpful (6)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Kansas City, MO
    Former Employee - Director in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    They are one of a few stock market traded companies in the HCIT sector. They have strong brand equity - although they have many unhappy clients. They are a big organization with lots of training opportunities for younger employees.

    Cons

    CEO - egotistical and doesn't really have a clue what's going on at the R/D level, in spite of the huge $B budget. They scare new hires about encountering CEO in an elevator who could ask random questions, if you can't answer, you will be fired. Really? Is this type of hazing necessary? VP's and top Execs are all managing their careers to max their bonuses, no integrity & they lie to get clients and exec support to max their bonuses.. Lots of smoke and mirrors. Lots of turnover. Long-timers would be considered "dead wood" in most other organizations, yet have strong power at Cerner. Best and Brightest leave quickly. Lots of emphasis on "team" and not so much being "smart" - lot's of low level IQ people who've drank the kool-aid and are just hoping to hold on to a job! If you are trying to make a difference in healthcare (honestly) - run!

    Advice to Management

    More consideration should be given to understand if current staff has the skills to take on certain projects and technologies. Many innovative, advanced technologies have been driven into the ground by existing Cerner people without the education/knowledge to know what they were working with. People fudging results trying to hold on to their jobs - without a clue as to what they are doing. Sales people will sell anything to get a commission - laughing that no one will remember the lies that they told about how Cerner solutions will work...laughing to the bank. Haha - joke is on the customer, and no one thinks there's anything wrong with this -Cerner culture! Is this right? I had a hard time with it - left.


  11. Helpful (1)

    Over-worked, under appreciated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst
    Former Employee - Analyst
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cerner full-time (More than a year)

    Pros

    -Flexible schedule, especially when sick -Work from home -Pay

    Cons

    -Lots of after hours work (on-call) -Unrealistic expectations (constantly stressed) -Managers are given too much freedom in deciding who is promoted and given a raise (which leads to favoritism) - Little recognition for your work - Micromanagement -VERY competitive culture

    Advice to Management

    Listen to the employees who are actually the ones who have to live with the decisions you're making.



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