ChaCha

www.chacha.com
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ChaCha Reviews

Updated February 5, 2015
Updated February 5, 2015
52 Reviews
2.6
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott Jones
5 Ratings

Review Highlights

Pros
  • You get to work from home, easy simple work (in 6 reviews)

  • pretty good way to make money if it's your type of job (in 3 reviews)


Cons
  • Payment is only 3 cents per question, so it takes hours of work for average pay (in 3 reviews)

  • The higher paying jobs you can get, actually get very few paid questions, but the lower paid jobs get a lot more (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not bad for a start up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Associate in Carmel, IN
    Former Employee - Helpdesk Associate in Carmel, IN

    I worked at ChaCha full-time (more than a year)

    Pros

    There is a very laid back and fun environment. Good location for it being in a strip mall. Alot of friendly people.

    Cons

    Never know what is going to happen next with the company. You never know if tomorrow is going to be your last day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good extra income job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expediter
    Former Employee - Expediter

    I worked at ChaCha part-time (more than 5 years)

    Pros

    very flexible hours - work whenever you have the time

    Cons

    little pay
    little work - lots of employees.. means its hard to find enough work

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    A mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at ChaCha as a contractor (more than 5 years)

    Pros

    They did notice people who stood out and offered them opportunities to work in better paying positions.

    Cons

    Communication could be spotty, and when the company began to fall apart many things got lost in the confusion.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
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  5.  

    Not Worth It

    • Comp & Benefits
    • Career Opportunities
    Former Contractor - Expediter
    Former Contractor - Expediter

    I worked at ChaCha as a contractor (less than a year)

    Pros

    Since I just answered queries online you can work whenever and wherever you want. There were also more than one way to get your money which was nice.

    Cons

    The pay was awful. Even if it was really busy and I was working as fast as my computer would let me I only ended up making about $1 an hour. They also still owe me around $40 because I never earned enough to get a check and I never got the forms to get the debit card even though I requested them several times. People that used the service thought it would be funny if they sent queries that included some really nasty things and I don't think actions were taken against those people unless they got really aggressive.

    Doesn't Recommend
    No opinion of CEO
  6.  

    It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - ChaCha Guide in Las Vegas, NV
    Former Contractor - ChaCha Guide in Las Vegas, NV

    I worked at ChaCha as a contractor (less than a year)

    Pros

    Kind of fun, somewhat educational in that you do research, entertaining because many queries are funny.

    Cons

    Mind numbing, fast paced to try and answer enough queries to approach even a minimum wage. Technology used could be difficult to master for some.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Chacha is a good pass time but don't expect to actually make any money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guide in College Station, TX
    Former Employee - Guide in College Station, TX

    I worked at ChaCha

    Pros

    You can work anytime. It's a fun pass time. It's interesting to see the crazy questions people ask.

    Cons

    You literally make pennies. You can spend hours and make less than five bucks.

    Advice to ManagementAdvice

    Pay decent and promote your company for more business.

    Doesn't Recommend
    Negative Outlook
  8.  

    Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ChaCha

    Pros

    start up culture if that's your cup of tea.

    Cons

    poor management ,have been startup for such a long time and doesn't look that they will ever grow from a startup to a mature place.

    Advice to ManagementAdvice

    please stop jumping in 10 different directions and fast paced is not always not good if you don't know what you are doing .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Energizing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Designer in Carmel, IN
    Former Employee - Web Designer in Carmel, IN

    I worked at ChaCha full-time (more than a year)

    Pros

    Really fun environment, very laid back and flexible hours. Provided with good equipment, great help desk, and always received positive feedback for a job well done. My experience here was overall positive and I enjoyed the atmosphere and coworkers.

    Cons

    Feeling of job insecurity due to high turnover rate. There were two major layoffs during my time there, very stressful to endure.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Lot of work for little compensation

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ChaCha

    Pros

    Ability to work at your leisure
    Fast paced work environment
    Resources readily available for employees

    Cons

    Company changes policies and is still undergoing growth
    Always felt like I was stretched too thin

  11. 1 person found this helpful  

    Constant Fear of Layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Job At Corporate Headquarters in Carmel, IN
    Former Employee - Job At Corporate Headquarters in Carmel, IN

    I worked at ChaCha full-time

    Pros

    Relaxed atmosphere, great coworkers, fun work, and an awesome product (in the last few months - the iphone app).

    Cons

    If you manage to work for ChaCha for longer than a year, it would be a miracle. The company has layoffs pretty much every few months, most recently involving laying off over half of its workforce. They would often hire teams of people only to get rid of them a few months later when they decided that area of the business wasn't going the way they imagined -- which happened a lot, because they entirely lacked foresight and had a "try it for a few days, bail if it fails" mentality about the entire company's proceedings. Very little time was taken to plan things out in advance, and projects were not given suitable time to be successful. Additionally, a toxic work environment brought on by family members of certain executives made for an uncomfortable situation for just about everyone. Don't work there, and don't get too involved with the people in the highest executive roles at the company -- and especially their families. For more information on that, all you have to do is Google news about ChaCha.

    Advice to ManagementAdvice

    Figure out how to run a successful and profitable business without treating your employees like disposable punching bags, and learn how to keep your non-employee family members from getting involved and making life hell for your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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