Champps Americana

  www.champps.com
  www.champps.com

Champps Americana Reviews

Updated August 11, 2014
Updated August 11, 2014
27 Reviews
3.3
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dean Vlahos
4 Ratings

Employee Reviews

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  1.  

    They do many things right, some things could be improved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Greenfield, WI
    Former Employee - Bartender in Greenfield, WI

    I worked at Champps Americana full-time (more than 3 years)

    Pros

    Competitive wages, accommodating schedule, good sense of team work, good employees are valued and are given the "good" shifts to hopefully make the most money.

    Cons

    The restaurant isn't designed for efficiency. Servers have to continuously make trips to "the line" for delivering food to all tables, not just their own. They do not have any busing stations in the restaurant, so every item picked up from a table has to be returned to the kitchen. You pick up one fork, you're making a trip into the kitchen.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent place to eat for lunch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Raleigh, NC
    Former Employee - Server in Raleigh, NC

    I worked at Champps Americana full-time (more than an year)

    Pros

    the best reason to work here is the flexible schedules, but the company is going bankrupt, they are closing locations every where and little room for growth.

    Cons

    football season, people sit forever and don't spend a lot, the host MMA parties, but again people are there to watch the fight and not spend money, ticket averages are small so you work really hard for very little tips.

    Advice to ManagementAdvice

    need to offer better sports packages...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great Atmosphere. High Energy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH

    I have been working at Champps Americana full-time (more than 8 years)

    Pros

    Very flexible with the ability to make a lot of tip money. Great place to work if you're in college or just looking for some extra money on the side.

    Cons

    Server wages are inconsistent in general due to the nature of the business...it is difficult to be scheduled a 40 hour work week and most restaurants, including Champps does not allow hourly employees to receive overtime.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Hostes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Dayton, OH
    Former Employee - Hostess in Dayton, OH

    I worked at Champps Americana part-time (more than an year)

    Pros

    Paid well for what it is. Fun environment. Perfect job for while you are going to school.

    Cons

    After having worked there for 2.5 years I was let go out of no where just over having one not perfect shoppers report when I had had plenty of good ones. I think it was because I had gotten a few raises.

    Advice to ManagementAdvice

    Managment was snotty but I don't think they are there anymore.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    good not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EKM in Detroit, MI
    Former Employee - EKM in Detroit, MI

    I worked at Champps Americana full-time (more than 10 years)

    Pros

    Good pay and, Fun working pace

    Cons

    LONG hours, No OT pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Columbus, OH
    Current Employee - Server in Columbus, OH

    I have been working at Champps Americana part-time (more than 3 years)

    Pros

    Understanding management
    Work with a diverse group of people
    Solve problems on the spot

    Cons

    Frustrating policies
    Inconsistent pay
    Lack of communication from senior management to individual stores

    Advice to ManagementAdvice

    Bring back steak fries

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Average Experience

    Former Employee - Server in Cleveland, OH
    Former Employee - Server in Cleveland, OH

    I worked at Champps Americana part-time (more than an year)

    Pros

    Training was helpful for a new server.

    Cons

    Not enough hours, too many people on the floor.

  9.  

    Very good part tim job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Champps Americana

    Pros

    co-workers, flexible schedule, The schedule comes online so you can view your hours and exchange shifts, and leave messages for your other co workers to see.

    Cons

    Some managers care more, and some just our power trips, and unhappy. Also open until 2am, and in order to make money you need to work on the weekends.

  10.  

    An average corporate serving job

    Former Employee - Anonymous Employee in Richfield, MN
    Former Employee - Anonymous Employee in Richfield, MN

    I worked at Champps Americana part-time (more than an year)

    Pros

    Schedule flexibility, set schedules if necessary for your availability, good regular customer base, good money when working closing shifts, fun staff.

    Cons

    Long hours required to make good money, a fair amount of drama- including management/server issues- with little regard for professionalism. Unfortunately, that tends to be typical in restaurants.

    Advice to ManagementAdvice

    The entire management staff has changed since I left, so hopefully there is a little more professionalism being practiced.

  11.  

    Server & Bartender

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Champps Americana

    Pros

    Opportunity to make great money

    Cons

    Terrible management from the regional management all the way down to assistant restaurant managers.

    Advice to ManagementAdvice

    Hold your managers to higher standards

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