Chapters Health System

www.chaptershealth.org
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Chapters Health System Reviews

Updated June 22, 2015
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10 Employee Reviews

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  1. Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chapters Health System

    Pros

    Worked in it as database dev. Was good experience learned a lot of SQL

    Cons

    Sometimes Relatively boring or repetitive work


  2. COULD YOU RECEIVE "HORRIBLE" AS A REVIEW

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursing in Tampa, FL
    Former Employee - Nursing in Tampa, FL

    I worked at Chapters Health System full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The patients and some of the staff.

    Cons

    Horrible Managers, horrible and untrue information given during interview and recruiter and 99% untrue after working for this company. Their turnover is horrible. Revolving door because of incompetent managers and nothing is what it seems when you are hired! I thought New Jersey was bad. This place is orienting tons of new nurses and staff all the time because the same amount quit!

    Advice to Management

    Most need to be replaced.


  3. Not a pleasant place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist
    Former Employee - Pharmacist

    I worked at Chapters Health System part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Helping patients and learning about the different aspects of end of life care.The employees were very compassionet and caring.

    Cons

    Management never provided enough help for any aspect of the pharmacy employees. The pharmacists were extremely over worked.A dangerous situation.

    Advice to Management

    Have some compassion for your employees. It is not fair to employees or patients to have to work under such stressful working conditions.


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  5. Helpful (3)

    Horrible Senior Staff and President but great clinical Staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Services Specialist in Tampa, FL
    Current Employee - Social Services Specialist in Tampa, FL

    I have been working at Chapters Health System full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Helping our patients and families; caring clinical staff

    Cons

    Senior Staff and President are not good; too high case loads; electronic documentation is not up to standards- the clinical trainers do not even do clinical hospice work; wrong people in the wrong jobs; low pay; staff morale is horrible

    Advice to Management

    The Senior Staff and most importantly the President need to be investigated. Spending money to add a private bathroom for the President while cutting staff and supplies to hospice programs should not be tolerated. Little training and support to staff. Cuts to the staff are leaving patients to die without proper pain meds. Staff morale is horrible and no one seems to care which is impacting patient care. Also, I have not seen the presence of our President or Senior Staff at our hospice facility for over four years. Employees couldn't even recognize our supposed leadership.


  6. Wonderful People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dietary Aide in Sebring, FL
    Current Employee - Dietary Aide in Sebring, FL

    I have been working at Chapters Health System full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great group of individuals that are caring for one another an for the families that they help serve

    Cons

    Lots of management changes. Not helpful for newer employees and for those that are moving up.


  7. One Person's View

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chapters Health System

    Neutral Outlook
    Neutral Outlook

    Pros

    Lots of great people work at this company. Seems that work-life balance is met in most departments and this organization has strong company values.

    Cons

    From my viewpoint, there is not enough promoting within the company. Also, the organization does not seem to have a strong career path for their employees.


  8. It is a hospice house and the cooking experience was great just like home cooking.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Sun City, FL
    Current Employee - Cook in Sun City, FL

    I have been working at Chapters Health System full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    because it was a good friendly place.

    Cons

    It was sad to get to know the patients and then they die.

    Advice to Management

    It was a great job


  9. Chapters Health was both a rewarding and enriching place to be employed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chaplain in Tampa, FL
    Former Employee - Chaplain in Tampa, FL

    I worked at Chapters Health System full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people you work with are professional very good to work with.

    Cons

    Their EMR system needs to be changed for a better user friendly system and their computer and phone services really need to be modernized and brought up to date.


  10. Helpful (3)

    Chapters is a non-profit that has adopted all the failings of for-profit companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at Chapters Health System full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Individual workers are great. Many that have been there a long time have an almost family-like relationship. They care about one another and are very friendly.

    Cons

    The management is confused and do not support new employees. Chapters sees itself as a non-profit organization with the savvy of for profit organizations and hires new administrative people from private industry. Unfortunately, they have a very high turnover rate for new employees. The centralized data warehouse appears to have been patched together and the result is a data source that is often inaccurate and questioned by management. When the reports are useful and accurate it is due to an enormous input of manpower and QA that should not be necessary for a CDW this far along. Many mistakes were made in the original architecture of the system and as a result the staff creates work-arounds instead of doing the more labor intensive work of rebuilding the data structure.

    Long-term employees are safe but new employees are seen and treated as expendable and thus the high turnover rate of new employees. This is at every level of hire. New senior managers are as expendable as new custodians. Unfortunate.

    Advice to Management

    You have the correct idea, adopting a "for profit" mentality to make your organization more successful, unfortunately you've adopted all the less attractive and least positive aspects of "for profits"-particularly as it related to HR. All new employees need to be better supported as they and the organization transition to the new normal.

    Also, you will expend more time and resources trying to "fix" a broken data warehouse than you will were you to scrap the design you have and start over; this time invest the expertise (use your vendor) and up front labor necessary to build a solid BI foundation. Make all data issues transparent and attack the systematic root cause.


  11. Great service to our community

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse

    I have been working at Chapters Health System

    Recommends
    Recommends

    Pros

    Back to the basics as it pertains to patient care. Flexible work schedule and different environments to work in. Excellent leadership

    Cons

    Would like to have more hands on training and can be overwhelming if you are just in it for compensation or the work schedule

    Advice to Management

    would like to see more management interaction



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