CharityUSA.com Reviews

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Tim Kunin
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7 Employee Reviews

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  1. Living Up To Its Name

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editor in Seattle, WA
    Current Employee - Editor in Seattle, WA

    I have been working at CharityUSA.com full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    CharityUSA operates the GreaterGood network of websites, and they live up to their name by doing incredible ecommerce (retail and wholesale), content aggregation and direct giving efforts. Despite being a nearly 20-year-old company, they still run like a startup with a fairly flat structure. There is only one level of separation between me and the CMO, as well as me and the VP of Technology. Relaxed work environment, lots of different areas to grow.

    Cons

    The company is very focused on maintaining its current system, and doesn't seem to be willing to lose money in the short term to redefine its identity for more health longterm. They also pay like a 501(c)3 even though they aren't. If they want to attract top talent, pay should be more competitive.


  2. Overall, I did enjoy working there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CharityUSA.com

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    It might have just been my position in the company, but at my lower level I rarely had meetings to deal with or too much bureaucracy crap. I was given lots of freedom to do whatever I needed to get my job done. Lower management did listen to my ideas and I did save the company a lot of money.
    My direct manager was excellent. No micromanagement, odd requests, or any of that usual stuff that we all detest. Do my job, all was good.

    Cons

    I won't name any names, but I'll just say "upper management".

    Advice to Management

    Listen to employees ideas like you say you will. Don't get wrong ideas about employees that aren't correct.


  3. Helpful (1)

    Mediocre management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Director of Marketing in Seattle, WA
    Former Contractor - Director of Marketing in Seattle, WA

    I worked at CharityUSA.com as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Feel good product, charity shopping & support

    Cons

    Management lacks gravitas, site design poor

    Advice to Management

    Clean up UI design. Market more


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  5. Helpful (2)

    Lots of good people trying their hardest, against a tough headwind

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at CharityUSA.com

    Pros

    the staff members are almost without exception wonderful to work with. there are very few toxic employees. generally, people are friendly and open, and eager to work to find the best solution for the company.

    downtown seattle office is nice and centrally located. benefits are good.

    Cons

    management makes really odd decisions sometimes, and refuses to listen to their staff members. management seems unwilling to learn from others in their field who could help mentor them through running a growing company.

    communication between teams needs help sometimes. there is also no org chart, so it's very confusing who is reporting to who. people with more access get their ideas heard, but people without access do not.

    Advice to Management

    be willing to learn, willing to admit that maybe you were wrong and there was a better way. less arrogance and top-down politics, and you can take better advantage of the wonderful staff of committed and idealistic people who work for you.

    it's difficult to take a company from small to medium-large. other people have done it before, so why not learn from people who have been there, instead of making every newbie mistake yourself?


  6. Helpful (1)

    comfy place, weird decisions

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Seattle, WA
    Former Employee - Software Engineer in Seattle, WA

    I worked at CharityUSA.com

    Pros

    small company
    excellent location
    competitive salary
    friendly staff

    Cons

    lack of development plan
    sticking to status quo
    no support for innovation initiatives
    very top-bottom management style

    Advice to Management

    Trust your people, communicate plans and decision, accept or at least discuss employee initiatives


  7. Helpful (1)

    Giving back doesn't have to suck

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at CharityUSA.com

    Recommends
    Recommends

    Pros

    Great, friendly atmosphere where talking is encouraged. Everyone has their thing to do and at the same time will give input on what can be done in other areas without coming off like a know it all.

    Cons

    Small, growing company so possibility of promotion hard to tell.

    Advice to Management

    Continue what your doing and realize that as we are growing we need to change our ways and update somethings.


  8. Helpful (1)

    Hardworking employees, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CharityUSA.com full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Really great benefits.
    Casual office environment.
    Great coworkers, hardworking people.
    Friendly office environment, overall.
    Office is in a great location.
    The stated mission of the company is wonderful.

    Cons

    For most positions (especially assistants and entry level employees), pay is well below what it should be for the jobs.
    Men make more than women, in most roles.
    Top-down management style. One level never/rarely knows what the other is doing, making it very hard for those under management to know what to do.
    Lots of favoritism, office politics, and scapegoating. It really depends on which team you work for; some of the managers are really great and some are very difficult to work for. There is really no middle ground.
    Management will not listen to the ideas of those in lower positions or concede that you may have knowledge or experience that could help if them. They ask you to come up with ideas but won't listen to anything you do come up with.
    There is a very low morale in the company overall because of the backbiting and scapegoating, mainly.

    Advice to Management

    In a professional environment, everyone should be treated with a basic level of human decency, regardless of your personal feelings for that person. Turnover would be lower, and thereby output and productivity higher, if there wasn't so much confusion caused by secrecy of upper management. Also, taking responsibility. If you tell someone under you to do a task, don't lay the blame on them when its not met with the results you wanted.



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