Charles Schwab Reviews

Updated April 18, 2015
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131 Employee Reviews

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  1. Helpful (3)

    Poor employer to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Phoenix, AZ
    Current Employee - Senior Manager in Phoenix, AZ

    I have been working at Charles Schwab full-time (Less than a year)

    Pros

    good salary and benefits, covered parking

    Cons

    Awful work culture, no work life balance.

  2. Helpful (4)

    Sweatshop environment, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Phoenix, AZ
    Current Employee - Registered Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Sabbatical after 5 years, talented co-workers

    Cons

    Strict call center environment where you are controlled by stats. Management has no backbone, they don't stand up or help their staff. Low pay, tiny raises, no career growth. Employees are expected to be company cheerleaders despite negative environment. Inflexible schedules that can change at the whim of management.

    Advice to Management

    Be fair across the board. Use positive reinforcement instead of belittling and treating employees like indentured servants. Anonomous surveys are not truly anonomous (you really shouldn't be peeking, but we all know you do!). Accept constructive criticism.

  3. Great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate in Phoenix, AZ
    Former Employee - Operations Associate in Phoenix, AZ

    I worked at Charles Schwab (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company has a good reputation. Excellent place to learn the industry. Standard benefits.

    Cons

    The pay could be better, the raises are really small. They say they want to invest in employees but the pay and bonuses do not reflect that. The newer employers work harder than the tenured employees, which can lead to burnout. It is the same people that stay in the same job for years.

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  5. Excellent culture with plenty of growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative in Phoenix, AZ
    Former Employee - Registered Representative in Phoenix, AZ

    I worked at Charles Schwab full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pick your schedule from plenty of options. Excellent 401k match. Opportunities to take on more responsibilities just by approaching your manager and showing initiative. Tell your manager what department you want to eventually be in and they'll put you in touch with the right people.

    Cons

    At the time, the compensation was on the low end of the industry average, but they have since re-worked the pay scale.

    Advice to Management

    Keep up the employee development.

  6. Helpful (1)

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Phoenix, AZ
    Current Employee - Registered Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Job responsibilities clearly defined, great training

    Cons

    Few advancement opportunities and increased responsibilities and expectations without added compensation.

    Advice to Management

    More opportunity for advancement and care for employees

  7. Helpful (1)

    Great place to work and spend a lifetime career at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Charles Schwab full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful corporate culture, flexible paid time off, mgmt was interested in employee development and advancement.

    Cons

    NONE! This is only a former employee because my husband and I moved to a place where Schwab wasn't. :(

    Advice to Management

    Keep up the good work. Open door policies with an emphasis on employee development is what made me love this place.

  8. Helpful (4)

    Started out good but lost it's lustre fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Systems Engineer in Phoenix, AZ
    Current Employee - Senior Staff Systems Engineer in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, ok pay, most people are good to work with

    Cons

    Doesn't have a good work/life balance, To much management, a lot of employees are very apathetic

    Advice to Management

    Get rid of some

  9. Helpful (1)

    Good Folks, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Advisor in Phoenix, AZ
    Current Employee - Investment Advisor in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The staff at Schwab are really really good and believe in helping the clients

    Cons

    Management is so poorly trained, its not their fault, but Schwab as a company puts them in a position to fail.

  10. Helpful (3)

    It's a job, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Phoenix, AZ
    Current Employee - Registered Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are pretty good. Four week paid sabbatical every five years is amazing. The training to get your Series 7 and 63 is pretty good.

    Cons

    Office politics is ridiculous. Promoting the person the boss likes best rather than the best person for the job. It is a Call Center environment. The salary is low compared to the competition. You have lots of opportunity to move within the company if you want to move laterally.

    Advice to Management

    Do the right thing for the client. That may not be a managed account.

  11. Helpful (2)

    A company that employees people on the lower end of the talent spectrum, for jobs that aren't rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Representative in Phoenix, AZ
    Current Employee - Registered Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Low work load, simple tasks, not much pressure to do much of anything.

    Cons

    Low pay, very few opportunities, low level management positions being filled with 25+ year employees who aren't interesting in developing new employees.

    Advice to Management

    Cut the deadweight from the company.

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