Charles Schwab Reviews

Pros

Many opportunities for growth at schw

Cons

Trouble with stock price.
Listen to employees

Advice to Senior Management

Listen to employees

Pros

Company has a good reputation with clients. Company treats clients fairly. Company is stable (but not necessarily your job). They have a lot of clients.

Cons

Management blatantly "forgets" to approve relationships on time so you end up getting paid late. Management says it passes leads equally and fairly between employees, yet that was the farthest from what actually happened. They passed leads to their favorites and then tried to cover it up. They turn a blind eye to their favorite employees snaking your clients even though they say that they strictly enforce practice assignments.

Pros

lots of resources to help with working with clients, good atmosphere.

Cons

too much bureaucracy between headquarters and branches.

Pros

Ability to help those in need, i.e. the clients

Cons

Mid-level management are not good people managers

Advice to Senior Management

Your call center operations managers need to grow up and respect their employees

Pros

brokerage exereince, seriess 7 exam

Cons

limitied salary and oportunities for individuals

Advice to Senior Management

More opportunities

Pros

Peers were really nice people

Cons

Not much room for advancement. The call stats are so restrictive that it hinders your ability to really help the customer.

Advice to Senior Management

Listen to your staff and lift some restrictions on call stats. For instance, if someone has to use the restroom don't make them 'clock out' and have it count against them.

Pros

Great product offering and value

Cons

Compensation- tracking it and negatives against sales made. If they need to make corporate numbers look good they whack fc pay.

Advice to Senior Management

Get rid of the negatives on outflows. People use their money to pay for college and buy homes. Keep the negatives if the client transfers to another broker but not if they use their own money

Pros

awesome work environment and can move across organization

Cons

pay sucks, when moving across organization most likely will be lateral

Advice to Senior Management

management can be awesome depending on the area but most of them are on top of it and seem to care about their employees.

Pros

Starting to change position on employee creativity and expression, granted you have to have a non-linear type of position. Which really just is a reference to competency.

Cons

Far too slow moving. Certain parts of the organization can't reverse direction fast enough. News could be better. And they keep it all on a tight leash, gimme a break!

Advice to Senior Management

My statement is that I refuse to write anything for any manager to emote and consider. This is a non statement

Pros

I am impressed by the training and Schwab's managers. They will go out of their way to make sure you are happy. Lots of room to move around and advance.

Cons

The salary structure is just ok. Not really competitive with other financial firms. Many employees move around which could disrupt a team.

Advice to Senior Management

I would encourage management to increase the salary's for mid level employees who could perhaps be making more money eleswhere.