Charles Schwab Reviews in Phoenix, AZ Area

Pros

Very flexable work schedual. Location

Cons

Most jobs with the company are dead end. Little opportunity for promotion/advancement. Corperate jobs are mostly hired from the outside. No transparency between leadership and employees.

Advice to Senior Management

In order to encourage retention, provide promotions more frequently to keep from having to hire new employees. Understanding that recognition and appreciation will boost moral.

Pros

High pay for what is basically data entry. Great benefits that start almost immediately. Cafeteria on-site that serves breakfast and lunch, which is nice for those working early morning hours.

Cons

High level of stress to meet deadlines at the preferred speed. Branch employees/brokers can hassle ROC employees at times, making work difficult when trying to meet deadlines.

Advice to Senior Management

Listen to employees more.

Pros

Easy entry to the industry, good training and support for licensing, 401k match and health dental benefits, fair vacations allowances.

Cons

In this position there is limited room for vertical advancement. There are to many employees that are over qualified stuck in this position with not enough recruitment from inside.

Advice to Senior Management

Technology seems to be the limiting factor in most projects and problems. Look to recognize employees based on their performance and not their politics.

Pros

The people I worked with and the managers I worked for. I did feel respected as a person by most of those I met in person or by telephone.
Training and benefits.

Cons

Lack of promotion, due to the general turn down in the marketplace. Unsure if all of an employee's skills and knowledge is truly looked at. Most of 'reviews' determined by QA results.

Advice to Senior Management

Better efforts to decrease turnover.

Pros

There are so many different areas within the company that you are able to explore. You are bound to find one that suits you.

Cons

Economy ups and downs are esspecially important to the success of the company which can impact your employment, pay, etc.

Advice to Senior Management

Training & feedback are important for sucess. Flexibility & encouragement are important to maintain an employees effort.

Pros

Broker training program is great. You get hands-on experience along with one of the best training programs in the industry.

Cons

Pay is very low for the industry. Promotions don't usually lead to raises, so you have more responsibility but are not fairly compensated for the extra work.

Advice to Senior Management

Offer better compensation to employees to reduce turnover.

Pros

Great place to work and learn. Lots of opportunity and forward thinking

Cons

Difficult to get significant salary change after your in. Once in, your limited to a range of increase...even with promotions.

Advice to Senior Management

Allow managers to make decisions on their employees.

Pros

There are many lines of business to go to in Schwab. and most managers incourage you to take control of your career and move to different departments.

Cons

when you have a poor manager they can really impead your career development. Also when you transfer internally they do not do a good job paying you for the new job. You are better off leaving and then coming back to make more money.

Advice to Senior Management

Pay your people for the job not some 6 to 10 percent raise, you will lose less of them.

Pros

Your experience will depend upon the team that you land on. There are highly performing teams and teams that are just existing. If you land on a highly performing team with a good manager, it makes a world of difference in job satisfaction. Benefits are great though!

Cons

Career management is virtually non-existent. Internal promotions are hard to come by under present circumstances. And it is getting crowded in the main facility.

Advice to Senior Management

Would look closely at utilizing the skills that internal employees have and grow your internal talent before looking to the outside. This will really boost employee morale.

Pros

good balance of work and life, good amount of time off and great health benefits

Cons

Not a lot of opportunity for advancement, salary is only competitive when you take advantage of loop holes. Leadership puts focus on their own issues over employee satisfaction

Advice to Senior Management

Employee engagement meetings have a time and place, currently we do not have software or the technology to properly do our job. That is a basic requirement and should take precedent over the next trend in engagement. Team rapport is a good idea, but our own satisfaction is needed BEFORE we will embrace morale, forcing us to work in an environment with smaller desks and lower walls can be a distraction for certain department (Operations for instance). If my daily job is filled with constant distractions I will have a difficult time building a good morale within my team. It is also demeaning to be in an area that includes other department that don't need the room we do, given that we work with so much paper and they are on the phones.