Charles Schwab Reviews

Updated August 31, 2015
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3.6
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
78 Ratings

Pros
  • Great work-life balance (almost too good--the work suffers because management is so supportive of people's "issues") (in 80 reviews)

  • good benefits especially Sabbath every five years (in 59 reviews)

Cons
  • It is a Call Center environment (in 45 reviews)

  • Over the last couple of years, communication from senior management has been limited (in 25 reviews)

More Pros and Cons

142 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (7)

    Charles Schwab is one of the best places in the world to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Phoenix, AZ
    Current Employee - Scrum Master in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    I have been there for 16 years now. The culture of the company is all about the best interests of the customer. Everything is built up around that core concept. I have great pride and satisfaction in working for Schwab.

    Cons

    I have been the sole member of a geolocated team for almost 8 years. That has been a lonely job, but most of that is my fault for not reaching out and building relationships with my co-workers nearby, even though they are in totally different departments.

    Advice to Management

    Stick to the core principles.


  2. The Wright Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Phoenix, AZ
    Former Employee - Assistant in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Charles Schwab full-time (More than a year)

    Pros

    Genetically inspiring. A true treat from eyes to mind.

    Cons

    Creativity up the who-ha! Who said God's right hand man couldn't dance?

    Advice to Management

    Why so serious?


  3. Helpful (3)

    Operations Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Phoenix, AZ
    Current Employee - Operations Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 8 years)

    Pros

    Good benefits. Sabbatical every 5 years is great. 401(k) match. Work/Life balance. Wellness support.

    Cons

    Pay is part of total benefits package, therefore salary increases have not bee great in the past 6 years or so. Decision process and execution is very slow. Very little happens quickly.

    Advice to Management

    Merit promotions or increases.


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  5. Overview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Phoenix, AZ
    Current Employee - Senior Business Systems Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab (Less than a year)

    Pros

    lots of very smart, dedicated people wanting to do right for each other and the clients.

    Cons

    very large organization sometimes with seemingly a lack of having a unified vision.

    Advice to Management

    collaborate with peers, empower and trust in employees and never settle for anything less than 100% effort


  6. Helpful (1)

    Long time there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company management was great. The charity portion of the company is awesome. The work was great.

    Cons

    The management changed within the call center changed and that brought on a whole new dynamic that was toxic and un-productive to you unless you were on the inside of the decision making process.


  7. Institutional Trader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Institutional Trader in Phoenix, AZ
    Current Employee - Institutional Trader in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at Charles Schwab full-time (More than a year)

    Pros

    Intelligent, hardworking co-workers Freedom to pursue projects Fair industry pay Full Medical benefits Opportunity for advancement

    Cons

    Very bureaucratic Tons of efficiencies and to done Large work loads (recently) high turnover and resignation rate among employees Little ability to renegotiate raises and salaries.

    Advice to Management

    Were are in the foremost technology era, act like it. Automation is necessary to contain the employees and culture you want. Lack of tech implementation leaves increasingly larger workloads for current staff, and recent resignation rates have shown that you are not the only employer in town.


  8. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Dynamic work environment. They welcome creativity and your contribution. Ethical foundation with clients best interest in mind. Reward you for hard work and individual contributions.

    Cons

    Health coverage is very expensive.


  9. Broker

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Broker in Phoenix, AZ
    Former Employee - Stock Broker in Phoenix, AZ
    Approves of CEO

    Pros

    Good people experience Great people

    Cons

    More training and time spent with employees


  10. flexible corporate career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Phoenix, AZ
    Current Employee - Senior Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab (More than 8 years)

    Pros

    Flexible, reasonable steady career working for a proven company.

    Cons

    Culture varies from one business line to the next. You need to work for the right people.

    Advice to Management

    See above


  11. Helpful (1)

    Advisor Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Specialist in Phoenix, AZ
    Former Employee - Relationship Specialist in Phoenix, AZ
    Neutral Outlook
    No opinion of CEO

    I worked at Charles Schwab full-time

    Pros

    A lot to learn, friendly people, cafe. Great location. 401k match is competitive. Pay for your licensing.

    Cons

    Very profitable company but does nothing to reward their employees. 2% raise per year is not acceptable. This only brings discouragement to the work environment

    Advice to Management

    Share the wealth! When people feel appreciated they want and will do more than expected. They succeed and stay.



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