Charles Schwab

www.schwab.com

Charles Schwab Reviews

Updated January 23, 2015
Updated January 23, 2015
924 Reviews
3.1
924 Reviews
Rating Trends

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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
546 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 80 reviews)

  • good benefits especially Sabbath every five years (in 59 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 45 reviews)

  • There are very few woman and people of color in middle and senior management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    Really great pay and lots of opportunities to promote from within everyone one is nice and managers are always willing to help

    Cons

    Schedules and not standard schedules and could be hard to change even though you can put in a shift bid depending on tenure to change your current schedule

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    stable and good work life balance

    Cons

    not much room for growth

    Advice to ManagementAdvice

    more internal promotion opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Overall great firm. There is a nice focus on the client and employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    Great culture, honest and transparent firm to consumers

    Cons

    Compensation changes
    flat firm so no room to grow

    Advice to ManagementAdvice

    They should be more transparent about reasons for sudden branch manager compensation changes

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Not a lot of room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Englewood, CO
    Former Employee - Senior Manager in Englewood, CO

    I worked at Charles Schwab full-time (more than 3 years)

    Pros

    Great working environment, people are great. Casual dress, in Colorado they opened up new buildings so work locations are probably better. I had work life balance and had a great Manager. Sabbatical after 5 years. Bonus pays out 4 times, although final bonus is minus those other 3 payouts.

    Cons

    Not a lot of room for advancement. Call center environment with very tenured people. Growth was slow unless you were in and up and coming business area (i.e. Banking). Three weeks vacation Max, Cigna benefits and high in cost. I questioned how some leaders got promoted but that is the case anywhere. You have to switch any competitor accounts to them when hired. Was offered a set bonus and that changed 6 months into the year.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent company, great technology talent, room to grow if you work smart and hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Pros

    Excellent work-life balance. Well organized. Savvy technology leadership that knows where to take the company.

    Cons

    Benefits could be better. Still trying to shake older bureaucracy (but getting better).

    Advice to ManagementAdvice

    Keep up with other companies with benefits and compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Intern at Investment Manager Acquired by Schwab

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA

    I worked at Charles Schwab as an intern (less than an year)

    Pros

    Smart investors with disciplined analytical approach and much to offer in terms of insight and guidance to a young college intern like myself. Sold to Schwab shortly after I left; not sure if employees remain in the picture.

    Cons

    Lack of structured intern program meant some idle time not sure what to do with myself.

    Advice to ManagementAdvice

    Keep acquiring the sort of groups like the one I worked with!

    Recommends
    Positive Outlook
  8.  

    Great Culture with a focus on the client experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager
    Former Employee - Senior Product Manager

    I worked at Charles Schwab full-time (more than 10 years)

    Pros

    Culture - the company has a long tradition of focusing on doing the right thing for clients by focusing on their needs and the experience. They also recognize that employee engagement is a big part of creating a great experience and long lasting client relationships.

    Business plans are tied to company mission and focus on the client.

    Benefits - they offer a one month fully paid sabbatical for every 5 years of service. This really is huge, as during that time employees get to really disconnect and recharge. It also helps with retention. Vacation accruals increase over time from 8 hrs to 13.3 per month. They also offer a 401k match.

    Smart driven colleagues that also know how to make work fun.

    Cons

    Annual reorganizations - can be a make it challenging to keep project momentum up and are also tough for employees who end up with new management structures. It requires flexibility and adaptability, as well as figuring out how to quickly get to know your new manager's work style and expectations.

    Flat annual pay increases that necessarily keep up with inflation, also demotivating for employees. While the company does have a bonus program to provide differentiation and works to recognize performance, often the rewards for project management and marketing related roles rely on the luck of the draw and being on the most visible project for that year.

    Still - Schwab is a great place to work and a great brand.

    Advice to ManagementAdvice

    Reconsider your approach to incentives.

    Keep up the culture of client focus and teamwork.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Charles Schwab in Orlando, FL
    Former Employee - Charles Schwab in Orlando, FL

    I worked at Charles Schwab as an intern (less than an year)

    Pros

    Learned a lot and everyone there was very friendly.

    Cons

    Everything was all good and smooth.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great work atmosphere and a place to build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Charles Schwab full-time (more than an year)

    Pros

    Amazing management teams that will help you figure out a career path. Plenty of resources to take advantage of within your career.

    Cons

    18 month contract for customer service positions before you can transfer departments.

    Recommends
    Positive Outlook
  11.  

    Great place to start in finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transfer Asset Specialist in Maitland, FL
    Former Employee - Transfer Asset Specialist in Maitland, FL

    I worked at Charles Schwab full-time (more than 5 years)

    Pros

    Great to move around departments to gain experience.

    Cons

    Could pay more with industry standards.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO

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Charles Schwab Headquarters
Exterior of 215 Fremont Street

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