Charles Schwab Reviews

Updated July 3, 2015
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3.3
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Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
594 Ratings

Pros
  • Great work-life balance (almost too good--the work suffers because management is so supportive of people's "issues") (in 80 reviews)

  • good benefits especially Sabbath every five years (in 59 reviews)

Cons
  • It is a Call Center environment (in 45 reviews)

  • Over the last couple of years, communication from senior management has been limited (in 25 reviews)

More Pros and Cons

1,038 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (4)

    Charles Schwab is one of the best places in the world to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Phoenix, AZ
    Current Employee - Scrum Master in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have been there for 16 years now. The culture of the company is all about the best interests of the customer. Everything is built up around that core concept. I have great pride and satisfaction in working for Schwab.

    Cons

    I have been the sole member of a geolocated team for almost 8 years. That has been a lonely job, but most of that is my fault for not reaching out and building relationships with my co-workers nearby, even though they are in totally different departments.

    Advice to Management

    Stick to the core principles.


  2. flexible corporate career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Phoenix, AZ
    Current Employee - Senior Manager in Phoenix, AZ

    I have been working at Charles Schwab (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, reasonable steady career working for a proven company.

    Cons

    Culture varies from one business line to the next. You need to work for the right people.

    Advice to Management

    See above


  3. Helpful (1)

    Going going gone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Francisco, CA
    Current Employee - Senior Project Manager in San Francisco, CA

    I have been working at Charles Schwab full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great company to work for. Fair and really care about customers and employees.

    Cons

    Big mistake to reduce so much in San Francisco. That will come back to bite v

    Advice to Management

    See above


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Top notch Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work Life balance. Competitive comp.

    Cons

    Health benefits significantly downgraded with only high deductible HSA plan available

    Advice to Management

    Find a way to get HMO plans back.


  6. I'm Pretty Happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Englewood, CO
    Current Employee - Financial Consultant in Englewood, CO

    I have been working at Charles Schwab full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wide range of jobs. Tons of areas for growth and advancement. The sky is the limit.

    Cons

    There is always going to be something to complain about. Schwab is a great company but you have to be ok with corporate America.

    Advice to Management

    Stop changing comp plans. Allow financial consultants the ability to be customized with the client. Sometimes it feels like I am restricted on what I can provide.


  7. Helpful (2)

    Good but not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a solid conservative company with great benefits. Like any other large corporation your division and manager can make or break the experience. I found that most people in the company were willing to help you on projects even if they had never met you before. I was impressed with how well different divisions worked together considering how large the company is. I think it was as good as it could be given all of the unavoidable cons.

    Cons

    Like any corporation they are very process oriented and centralized. It can take a long time to get things done because of the bureaucracy to be dealt with. It can be difficult to break out of your current job role to try new things. Being a financial services company they are focused on security and they are highly regulated. This adds to the bureaucratic sluggishness.

    Advice to Management

    I was very impressed with the upper level management and my front line managers. It seemed to me that most of middle management was interested in maneuvering for their next promotion by impressing the upper management. I often thought that middle management was involved in checking the boxes on some yearly goat sheet to impress upper management rather than caring for their staff.


  8. Helpful (1)

    Positive Place to Work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time

    Pros

    A real sense of community among the employees. Interesting and diverse group of people who believe in doing an excellent job.

    Cons

    Sometimes management isn't nearly as transparent as they believe they are when sharing the aim and direction of the company.


  9. Highly Ethical Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Schwab is highly ethical - fairness, transparency, valued advice all offered to clients and internally as well.

    Cons

    Like with any company of its size, not everyone's behavior is reflective of the high ethics mentioned as a Pro in this review; there are a few there (managerial and front line) who are challenged in this area.

    Advice to Management

    Keep up the fairness, transparency and championing of every investor and continue applying these ethics internally as well; remove those who do not subscribe to these ethics, please!


  10. Summer Intern - great experience

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, very driven and helpful peers.

    Cons

    Large corporation, lots of reshuffling


  11. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Engaged employees, opportunity for growth

    Cons

    Outdated technology, long hours



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